Bon Appétit Management Reviews

Updated August 18, 2015
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3.0
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Fedele Bauccio
8 Ratings

Pros
  • Fantastic Ideals, Great People To Work With, Good Experience, Decent Opportunities If Willing To Relocate (in 3 reviews)

  • commited to the community and local farmers (in 2 reviews)

Cons
  • We're a little company that is trying to swim with the big corporate fish and are turning into just another food service company (in 3 reviews)

  • Long hours and unmanageable work load (in 2 reviews)

More Pros and Cons

26 Employee Reviews

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  1. Helpful (1)

    Head in the Sand

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Bon Appétit Management full-time

    Pros

    Stable company with tons of expansion

    Cons

    Management is not very concerned with improving the current staff or locations. They would rather expand than improve. They do not promote from within either.

    Advice to Management

    If you take care of your current staff you would not have to keep hiring and training new staff.


  2. Interesting account

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bon Appétit Management full-time (More than 3 years)

    Pros

    Great co-workers Decent pay Summers off and a nice long winter break Good benefits Flexible scheduling Departments work together for smooth operations Good opportunity for advancement

    Cons

    The GM is a little crazy.. Cries all of the time, literally. doesn't handle stress very well which in turn makes the other employees stress out/upset. Also doesn't know how to talk to employees in a professional manner. I'm surprised she hasn't been slapped with a sexual harassment suit. Ive seen 6 managers leave in the 3 years I've worked there, and they all have the same reason for leaving.

    Advice to Management

    Listen to your employees. Their happiness decides our fate as an account. If there is ONE individual causing stress for the entire team, maybe it's time to reevaluate that persons worth in the company


  3. As far as food service goes, it's fine.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Seattle, WA
    Former Employee - Barista in Seattle, WA
    No opinion of CEO

    I worked at Bon Appétit Management full-time (More than a year)

    Pros

    Unlike many food service jobs, people tended to have a fairly stable number of hours. Generally a friendly crew of people to work with, at least locally (I worked at the Fred Hutch campus in Seattle).

    Cons

    Lack of communication between management and employees made it unnecessarily difficult to be prepared for events. Not much opportunity for advancement. Pretty low wages, but it's to be expected in food service.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Decent short term company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Catering Assistant in Sacramento, CA
    Current Employee - Catering Assistant in Sacramento, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bon Appétit Management full-time (More than 3 years)

    Pros

    Treats employees well, health benefits

    Cons

    no consistency with rules, hard to move up

    Advice to Management

    Consistency is key.. Dont play favorites, work with the employees on things


  6. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in San Francisco, CA
    Former Employee - Cashier in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Bon Appétit Management (More than a year)

    Pros

    you can make some cash while at school. It's an easy job anyone can do it.

    Cons

    management is not so good. You get paid a little working there.


  7. Bon Appetit Catering

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Atascadero, CA
    Current Employee - Server in Atascadero, CA

    I have been working at Bon Appétit Management part-time (Less than a year)

    Pros

    All of the cooks who work for Bon Appetite are so nice. You get fed leftovers on the job.

    Cons

    You cannot take food home and have to throw away tons of it. The call in caterers usually have no idea whats going on. There is always a scramble to get things done right during big events which could be avoided with better planning.


  8. Prep Cook/Server

    Former Employee - Server
    Former Employee - Server
    No opinion of CEO

    Pros

    Great people to work with in an atmosphere where safety is highly prioritized. A good place to learn and implement a variety of kitchen skills and learn some along the way.

    Cons

    The high intensity work environment takes some getting used to.


  9. Helpful (1)

    My over all experience with Bon Appetit has been positive.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sous Chef in Baltimore, MD
    Current Employee - Sous Chef in Baltimore, MD
    Recommends
    Positive Outlook

    I have been working at Bon Appétit Management full-time (More than 5 years)

    Pros

    I like Bon Appetit's philosophies pertaining to buying from local vendors thereby supporting the local economy, composting unused veg and fruits and recycling of plastic, glass and metals.

    Cons

    The one down side of Bon Appetit are the layoffs. I'm a Sous Chef and I have been laid off several times in the six years that I've worked for the company.


  10. Helpful (2)

    Great company and food service standards, but falls short on staff implementation and training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Bon Appétit Management full-time (More than 5 years)

    Pros

    The pay scale is decent, especially for food service. There is growth potential in middle management. Opportunities to understand and work in a sustainable food culture. Benefits are good, vacation time is good for managers. The CEO/CFO are committed to changing the food industry for the good.

    Cons

    Growth and development opportunities are dependent on which account you work for. The company does a poor job at training managers with no proper training program. Company seems to be growing quickly and there are major gaps in management and communication. There are no set standards or measurement for staff, resulting in unclear expectations.

    Advice to Management

    Develop corporate wide training program. There is a large communication gap between upper management and hourly employees - an internal marketing review and implementation could help bridge these gaps.


  11. High standards and great vision, but needs additional oversight for weak areas

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Caterer in Minneapolis, MN
    Current Employee - Caterer in Minneapolis, MN
    Recommends
    No opinion of CEO

    Pros

    It's tough for me to expand on this much because I worked as a "peon" in many capacities. I played a role of leadership in the interim when we were hiring additional management, but never really took part of the greater corporate structure. With a bigger company comes better bennies than a smaller company might be able to offer, but it also comes with more red tape, and it's tougher to get to decision makers to get any change carried through. No surprise there. I've worked in catering for BA at two places and the first one was a mess, while the second was a well-oiled machine. The latter has been fun to work at, with great leadership who treat me and the staff correctly, we get paid on-time and with few hiccups. The former was because proper management wasn't in place and the next level of management up from there did not seem up to speed as much. This second layer of management could give a little more oversight and take action in these weaker areas. Of course in all of this, my experience is very localized, so with 180 accounts in the US and no experience with the corporate structure, it's hard to give an accurate review.

    Cons

    See my comments above in "Pros." I think the cons might be inherent with a larger corporate structure, but there are large organizations out there getting it right too, so the lack of general oversight to problematic accounts might be my biggest con for BA.

    Advice to Management

    Now that I think of it, I was a college student working in the lower rungs of BA and there were no leadership programs or opportunities to integrate me into the company. There's a complicated application system to try to apply to a random job within the company, but if you know you have a great employee (I won "Be A Star" and was praised on a number of occasions), shouldn't you want to develop them and raise them up in the company? With as many people as they have coming in and out of their company for part time work and otherwise you'd think management would want to make use of this. Hiring someone "cold" without knowing them well is tough work - I've had to do it in my FT work. If you can test people out in PT work, like BA does very often especially in catering, then you get to know who they are and can ask management about their work ethic, demeanor, skills, knowledge, ethics etc.



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