Bon Appétit Management

www.bamco.com
Profile Unclaimed

Bon Appétit Management Reviews

Updated March 1, 2015
Updated March 1, 2015
19 Reviews
3.0
19 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Fedele Bauccio
19 Ratings

Review Highlights

Pros
  • Fantastic Ideals, Great People To Work With, Good Experience, Decent Opportunities If Willing To Relocate (in 3 reviews)

  • commited to the community and local farmers (in 2 reviews)


Cons
  • No room for growth in the company (in 3 reviews)

  • Food service is sometimes repetitive, but again- that's the job (in 3 reviews)

More Highlights

19 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    My over all experience with Bon Appetit has been positive.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Sous Chef in Baltimore, MD
    Current Employee - Sous Chef in Baltimore, MD

    I have been working at Bon Appétit Management full-time (more than 5 years)

    Pros

    I like Bon Appetit's philosophies pertaining to buying from local vendors thereby supporting the local economy, composting unused veg and fruits and recycling of plastic, glass and metals.

    Cons

    The one down side of Bon Appetit are the layoffs. I'm a Sous Chef and I have been laid off several times in the six years that I've worked for the company.

    Recommends
    Positive Outlook
  2.  

    Great company and food service standards, but falls short on staff implementation and training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bon Appétit Management full-time (more than 5 years)

    Pros

    The pay scale is decent, especially for food service. There is growth potential in middle management. Opportunities to understand and work in a sustainable food culture. Benefits are good, vacation time is good for managers. The CEO/CFO are committed to changing the food industry for the good.

    Cons

    Growth and development opportunities are dependent on which account you work for. The company does a poor job at training managers with no proper training program. Company seems to be growing quickly and there are major gaps in management and communication. There are no set standards or measurement for staff, resulting in unclear expectations.

    Advice to ManagementAdvice

    Develop corporate wide training program. There is a large communication gap between upper management and hourly employees - an internal marketing review and implementation could help bridge these gaps.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    High standards and great vision, but needs additional oversight for weak areas

    • Comp & Benefits
    • Culture & Values
    • Career Opportunities
    Current Employee - Caterer in Minneapolis, MN
    Current Employee - Caterer in Minneapolis, MN

    I have been working at Bon Appétit Management

    Pros

    It's tough for me to expand on this much because I worked as a "peon" in many capacities. I played a role of leadership in the interim when we were hiring additional management, but never really took part of the greater corporate structure. With a bigger company comes better bennies than a smaller company might be able to offer, but it also comes with more red tape, and it's tougher to get to decision makers to get any change carried through. No surprise there.

    I've worked in catering for BA at two places and the first one was a mess, while the second was a well-oiled machine. The latter has been fun to work at, with great leadership who treat me and the staff correctly, we get paid on-time and with few hiccups. The former was because proper management wasn't in place and the next level of management up from there did not seem up to speed as much. This second layer of management could give a little more oversight and take action in these weaker areas.

    Of course in all of this, my experience is very localized, so with 180 accounts in the US and no experience with the corporate structure, it's hard to give an accurate review.

    Cons

    See my comments above in "Pros." I think the cons might be inherent with a larger corporate structure, but there are large organizations out there getting it right too, so the lack of general oversight to problematic accounts might be my biggest con for BA.

    Advice to ManagementAdvice

    Now that I think of it, I was a college student working in the lower rungs of BA and there were no leadership programs or opportunities to integrate me into the company. There's a complicated application system to try to apply to a random job within the company, but if you know you have a great employee (I won "Be A Star" and was praised on a number of occasions), shouldn't you want to develop them and raise them up in the company?

    With as many people as they have coming in and out of their company for part time work and otherwise you'd think management would want to make use of this.

    Hiring someone "cold" without knowing them well is tough work - I've had to do it in my FT work. If you can test people out in PT work, like BA does very often especially in catering, then you get to know who they are and can ask management about their work ethic, demeanor, skills, knowledge, ethics etc.

    Recommends
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Executive Chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bon Appétit Management

    Pros

    Promote an ideal and healthful dining program

    Cons

    Poor Mid/Upper Level Management. No measurement rubrics for staff.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Adobe, lehi UT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bon Appétit Management

    Pros

    it was nice to have the same clientele every day.

    Cons

    Didn't like the sudden change in Exec. Chefs

    Doesn't Recommend
  7.  

    Good company, but very high manager turnover rate within specific accounts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bon Appétit Management full-time

    Pros

    Great benefit package, and M-F schedule
    Socially responsible, supporting sustainable purchasing
    Many accounts across the country if your looking to transfer
    Respectable training courses are provided

    Cons

    Low pay and unqualified managers. Employees are promoted too soon to fill in for the high turnover rate
    Management is unorganized and not in sync with each other
    Poor recruiting practices
    Long hours and unmanageable work load
    High ideals, but cannot adhere to them

    Advice to ManagementAdvice

    Pay a little more money and get in experienced qualified people

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Many ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sous Chef in Phila, PA
    Current Employee - Sous Chef in Phila, PA

    I have been working at Bon Appétit Management full-time (more than 3 years)

    Pros

    There's a lot of room for creative cooking...You don't have standardized recipes.

    Cons

    People in management are reactive instead of proactive.
    The management style here is undermanagement, so you always have to cover you self.
    Any ideas to improve conditions are typically dismissed unless it's their idea.
    The bottom lines is corporate has a standard that isn't being held up here because the directors constantly manipulate the truth behind what's really going on.

    Advice to ManagementAdvice

    Learn to hypermanage your staff, and realize that their failures are your lack of competence to train properly. Oh, and please learn to hire based on KSA's!!! And if you don't know what that is you're part of the problem.

    Recommends
    Negative Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Used To Be Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bon Appétit Management full-time (more than 10 years)

    Pros

    Fantastic Ideals, Great People To Work With, Good Experience, Decent Opportunities If Willing To Relocate

    Cons

    Pay is horrible unless you're a salaried manager. Virtually no upward advancement unless you transfer. Ridiculous expectations for minimum wage pay. We're a little company that is trying to swim with the big corporate fish and are turning into just another food service company. Nothing special anymore. There is no work-life balance, it's all 'work', and when you want to enjoy life outside of work, your requests are typically laughed at.

    Advice to ManagementAdvice

    Quit worrying about the bottom line ALL the time. Look at employee turnover. These employees that leave year after year are leaving for a reason, and its you.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Love what they try to do, do not love the results

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering
    Current Employee - Catering

    I have been working at Bon Appétit Management full-time

    Pros

    Team oriented. Many perks for retirement and health.

    Cons

    Confused and "hands tied" do to poor contract negotiating. no follow through.

    Advice to ManagementAdvice

    Take care of your team. Reward those who work hard for you, and stop trying to please those who don't.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great mission, but execution varies at each account.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Bon Appétit Management part-time (more than 3 years)

    Pros

    The staff is like a big family. Managers are very approachable and you have the opportunity to wear many different hats. Meals are excellent.

    Cons

    Sometimes the environment is too much like a big family--bickering, gossip, and favoritism can happen. Not to mention the account may be put under immense pressure and have to take some short cuts in terms of sustainability (the company's main mantra).

    Advice to ManagementAdvice

    Make some surprise visits to the east coast accounts, which seem to see a lot less corporate reps.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Bon Appétit Management? Share Your Experiences

Bon Appétit Management

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.