Booking.com

www.workingatbooking.com

Booking.com Reviews

Updated February 26, 2015
Updated February 26, 2015
60 Reviews
5.0
60 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Booking.com CEO Darren Huston
Darren Huston
60 Ratings

Review Highlights

Pros
  • For me, the work environment is what beats all the other companies out there (in 24 reviews)

  • Free travel, market visits, company holiday party in Amsterdam, a free lunch once a month (in 10 reviews)


Cons
  • senior management could improve in their agility, low salary (in 12 reviews)

  • Account managers: absolutely NO work life balance (in 6 reviews)

More Highlights

60 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Great teams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Booking.com

    Pros

    Great development opportunities that may lead to promotion. Strong regional leadership who walk the talk. Increased effort toward work-life balance.

    Cons

    Due to constant growth, there is plenty of change. The work always exceeds your available time, so personal time management efforts are needed.

    Advice to ManagementAdvice

    Keep communicating.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Wonderful Experience. Would do it all again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Booking.com full-time

    Pros

    Great opportunity for career advancement, travel and networking. Start-up culture creates a relaxed and fun environment. Most all of your coworkers will end up being your close friends. If you are interested in relocating to virtually anywhere in the globe then this is the place to be. Compensation is adequate and ensures a quality lifestyle. Although a majority of the Hospitality industry is a 24/7 mentality, work/life balance is healthy. Annual event in Amsterdam is a terrific networking opportunity and also a crazy fun time.

    Cons

    Young company experiencing growing pains in various aspects of the business. This is a first 'office job' for many people in this company. The business acumen of some employees is a product of this.

    Advice to ManagementAdvice

    There are a lot of very talented people in this company and retaining this talent is vital to the company's continued success. Learn to demonstrate more leadership qualities as opposed to management qualities. Departments should find ways to work more closely.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Clearly stated values and great alignment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Seattle, WA
    Current Employee - Human Resources in Seattle, WA

    I have been working at Booking.com

    Pros

    This is an outstanding organization and the best company/position I have ever had. I, along with so many others here, appreciate the work environment, the relationships with peers, the collaboration and openness, the clear objectives and measurable outcomes. This is truly a wonderful place to be!

    Cons

    Be ready to work, contribute, be proactive and serve our customers if you want to be successful here. We lay it out on the table, the expectations and the balance between employee satisfaction and serving our customers. If you are not ready to give and receive feedback, this is probably not the right environment for you. We are all part of the team and contribute equally to our amazing success and growth.

    Advice to ManagementAdvice

    Keep listening, keep pushing, stay focused on the values and the formula but always look to the next challenge so that we can take it on with passion and excitement.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A++++ Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY

    I worked at Booking.com full-time (more than a year)

    Pros

    Personal growth will take you far.

    Cons

    Transparency of senior management could be better.

    Advice to ManagementAdvice

    Focus on your close competitors, and keep developing the product.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Booking.Yeah!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Booking.com full-time (less than a year)

    Pros

    Booking.com is an employer with a clear commitment to their values, formula and recipe for success. The company stays true to its character and commitment to both customer and partner excellence. While not perfect, the commitment to experimentation then constant reinvention to get better is apparent in many areas. Growth enables opportunity for professional advancement and investments in both infrastructure like great offices, tools and resources. Colleagues are diverse, bright, collaborative and focused. After nearly a year here, I've found my professional home.

    Cons

    Pace if fast, partly due to growth and partly due to propensity for action and decisiveness. Keeping pace is challenging and for me energizing but for some may be too much.

    Advice to ManagementAdvice

    Continue investments such as acquisition of complimentary services, brands and features of our site. Maintain commitment to service excellence for customers booking on our site and to the best relationships with partners in the business.

    Recommends
    Positive Outlook
    Approves of CEO

    Booking.com Response

    Dec 5, 2014Recruiting Manager, Americas

    Thanks for your comment. While overall positive, we're still reading advice and suggestions in an effort to improve.

  7. 3 people found this helpful  

    Booking.com loves there employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Executive in Bellevue, WA
    Current Employee - Customer Service Executive in Bellevue, WA

    I have been working at Booking.com full-time (more than a year)

    Pros

    I absolutely love the the company and wish there was a call center in Vegas

    Cons

    no cons at all company was grreeaattt!

    Advice to ManagementAdvice

    Please continue to love on your employees- Couture

    Recommends
    Positive Outlook
    Approves of CEO

    Booking.com Response

    Dec 5, 2014Recruiting Manager, Americas

    Thanks for writing and continuing to grow with us!

  8. 2 people found this helpful  

    Customer Service Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Executive in Orlando, FL
    Current Employee - Customer Service Executive in Orlando, FL

    I have been working at Booking.com full-time (less than a year)

    Pros

    Awesome place to work to, good quarterly bonuses, great benefits

    Cons

    to strict on attentent

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Booking.YEAH! Paining the world BLUE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee in Grand Rapids, MI
    Current Employee - Employee in Grand Rapids, MI

    I have been working at Booking.com full-time (more than a year)

    Pros

    Great company, great people, great culture

    Cons

    None at this time to company

    Advice to ManagementAdvice

    Keep listening to your team

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Amazing people, amazing results, amazing growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Booking.com full-time (less than a year)

    Pros

    Dynamic environment, nice people, great industry and fun work.

    Cons

    None come to mind, other than a great deal of travel - which can be a pro or a con.

    Advice to ManagementAdvice

    Keep up the good work and stay focused on growing the company.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great company with positive employees and growing like crazy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI

    I worked at Booking.com full-time (more than a year)

    Pros

    Positive work environment, lots of ways employees are treated well. It was a pleasure to work there and the management treats people very well.

    Cons

    Low base pay but bonus and great benefits make up for it. Sometimes office expenditures are not well thought out, like office space design.

    Advice to ManagementAdvice

    Overall, doing a great job, keep it up!

    Recommends
    Positive Outlook
    Approves of CEO

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