Glassdoor is your free inside look at Booking.com reviews and ratings — including employee satisfaction and approval rating for Booking.com CEO Darren Huston. All 13 reviews posted anonymously by Booking.com employees.
72% of the CEO
Darren Huston
Current Employee – been working at Booking.com full-time for less than a year
Pros – Dynamic environment, nice people, great industry and fun work.
Cons – None come to mind, other than a great deal of travel - which can be a pro or a con.
Advice to Senior Management – Keep up the good work and stay focused on growing the company.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-24 12:29 PDT
Former Employee – worked at Booking.com full-time for more than a year
Pros – Positive work environment, lots of ways employees are treated well. It was a pleasure to work there and the management treats people very well.
Cons – Low base pay but bonus and great benefits make up for it. Sometimes office expenditures are not well thought out, like office space design.
Advice to Senior Management – Overall, doing a great job, keep it up!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-23 16:29 PDT
Current Employee – been working at Booking.com full-time for less than a year
Pros – Benefits are fantastic!!!!!
Work environment is laid back.
Salary is Awesome for the responsibilities.
Best sales job in the world.
IATA Card
Not a sales based company so quotas are big but they are flexible.
Management is flexible and understanding.
Many team based activities.
If you are not in the industry they will still give you an opportunity.
Chicago downtown location.
Good commuter benefits and sales support materials.
The travel makes it not boring. No burn out possibilities because of the amount of travel.
Many employee based activities and they are focused on team building.
Cons – So far none...
I havent been doing this for a long time but I'm super happy.
Ohh.... Running out of hotels to acquire LOL It's a CON I can deal with because of the benefits.
Advice to Senior Management – None I feel they are doing a great job.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-07-03 20:40 PDT
Former Employee – worked at Booking.com as a contractor
Pros – Good company to work in and great parties
Cons – Too many office politics going around
Advice to Senior Management – Listen to the staffs feedback seriously.
2013-04-28 15:45 PDT
Current Employee – been working at Booking.com full-time for more than a year
Pros – Atmosphere, a lot of fun, like minded people!) Funny cases and ability to laugh at least 5 times a day
Cons – Salary is very small, poor scheduling and staffing
Advice to Senior Management – Raise salary and work on accuracy and do-ability of schedule
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-08 03:19 PDT
1 person found this helpful
Current Employee – been working at Booking.com
Pros – constantly changing and challenging environment.Innovative ideas and work ethics. Very easy to share new ideas. Constant training and plenty of room for self-improvement.A great place to work!
Cons – Constant changes can become a reason to stress. One of the company's basic principle is scalability, when not all things are suitable for all parts of the world.Booking.com salaries are average, while expectations for employees are to the roof!
Advice to Senior Management – Booking.com really needs to pay attention to their hotel partners more, and not focus constantly on the customers. The danger of loosing the trust of the partners is something that all employees should have in their minds constantly. Also Booking.com needs to pay their employees better, in order to attract and maintain the best of the best in the market .
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-28 11:21 PST
1 person found this helpful
Current Employee – been working at Booking.com full-time for less than a year
Pros – - everyone is given a great deal of responsability from day 1
- flat hierarchy
- good opportunities to grow and develop professionally
- freedom to try out ideas
- people are not restricted by their roles - you can contribute in different ways even if they're out of your role's scope
- fun athmosphere and great colleagues
- international environment
- great office facilities and location (headquarters)
Cons – - below average salary
- HR processes are not well organized, which is mostly felt during the hiring and onboarding process
- technical skills training is lacking
Advice to Senior Management – - review HR processes - keep them informal but structured so employees feel heard and respected
- invest more in employee compensation
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-24 04:29 PST
Current Employee – been working at Booking.com full-time for less than a year
Pros – It is such a pleasure to work here; the people are nice, it really feels like you are being rewarded for the things that you do and it provides you a platform so that you can really show what your skills are. The colleagues are great, it is such an international environment to work in. The company language is English, so even if you just started working here it immediately feels like you are part of the team. We are headquartered in Amsterdam situated beautifully in de city center in Amsterdam. Surrounded with shops, the canal ring and of course some nice bars. So that even after work you have a great time.
Cons – At the moment no cons found.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-22 01:52 PST
Current Employee – been working at Booking.com full-time for more than 3 years
Pros – Great company and environment at the company
Cons – No cons to add this part of review
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-17 14:15 PST
1 person found this helpful
Current Employee – been working at Booking.com full-time for more than 7 years
Pros – Possibility to make business decisions on a relatively low level - good ideas get picked up relatively quickly. The impact of your work for end customers is very visible, this gives me the feeling I can really contribute.
The atmosphere is open and the organization is flat, you can ask anyone anything and people want to help you. Data driven decision really helps here.
Nice people to work with.
Cons – It is not always clear what is expected from you: you are responsible yourself to decide one what you need to do to make your efforts successful.
The focus is very clearly on the customer and you are judged on the return on investment of your time spent - there is little room for messing around for a bit (even if on the long term this might be beneficial).
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-10 04:22 PST
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Booking.com B.V., part of Priceline.com (Nasdaq: PCLN), owns and operates Booking.com™, the world leader in booking accommodations online. Each day, over 425,000 room nights are reserved on Booking.com, and the website… — Full Overview
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