Borders Reviews in Chicago, IL

436 Reviews

3.3
436 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Borders President and CEO Michael J. Edwards
Michael J. Edwards
136 Ratings

Review Highlights

Pros
  • Coworkers were fabulous people, love of books and music (in 24 reviews)

  • They had a nice employee discount (in 33 reviews)


Cons
  • Upper management didn't have a grasp on the stores as a whole (in 27 reviews)

  • Borders kept around 40 employees on Part-Time status to avoid giving their employees benefits (in 13 reviews)

More Highlights

7 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    not too bad, not too great either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller/Barista  in  Chicago, IL
    Former Employee - Bookseller/Barista in Chicago, IL

    I worked at Borders part-time for more than a year

    Pros

    Being surrounded by books is always nice!

    Cons

    Hours and pay are not great!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Borders operates as a reactionary retailer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Key-holder  in  Highland Park, IL
    Current Employee - Key-holder in Highland Park, IL

    I have been working at Borders

    Pros

    Borders has a customer friendly atmosphere. They offer great deals to those who are part of the rewards programs. Medical benefits are quite good for those who are full time employees.

    Cons

    They do not have any sense of promoting from within. Managers are nearly always hired from the outside. There is a lot of micromanaging from the corporate headquarters.

    No opinion of CEO
  3.  

    n/a

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cashier  in  Chicago, IL
    Former Employee - Cashier in Chicago, IL

    I worked at Borders

    Pros

    well for a student its ok

    Cons

    the company do not do a good job in promoting employees from within.

    Advice to ManagementAdvice

    treat you employees right!!!

    Doesn't Recommend
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    part timer benefits, but low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Borders

    Pros

    The people you would work with are the nicest people ever. There are a lot of creative types trying to make a living doing something else or going to school. It is a good place for part time work or if you have another job with no benefits. The benefits for part timers and nice co-coworkers really keeps me hanging around. Oh and you get a discount on purchases and can borrow books like a library.

    Cons

    It is full of bureaucracy. Corporate always has some new directive and procedure that you have to adapt to. The managers are bound to enforce it whether they like it or not. The benefits and personal freedom seem to get more limited as the days pass. Pushing people to buy X (whatever corporate focuses on at that time) has really become standard routine where it once was not. It's too bad because personally I hate going to places like that let alone having to be the person I hate. Oh and no matter how much more you are expected to do, you do not get any more pay for it.

    Advice to ManagementAdvice

    Try to get your staff members a raise every now and then. Push for something more significant than .05.

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    SBC - The Unwanted Child

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cafe Supervisor  in  Saint Charles, IL
    Current Employee - Cafe Supervisor in Saint Charles, IL

    I have been working at Borders

    Pros

    - No dress code for book sellers
    - A very casual, laid back place to work
    - Every employee can communicate with each other via personal walkie-talkie

    Cons

    - Mandatory dress code for cafe staff
    - Upper management did not want SBC/cafe and treats it as an issue rather than a partner
    - VERY little support from all over managers/supervisors when it comes to helping out with anything cafe related..... even though every single person has been trained!

    Advice to ManagementAdvice

    Practice what you preach to your supervisors and associates.... be a team player!

    Disapproves of CEO
  7. 2 people found this helpful  

    Nice place to visit but wouldn't wanna work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Floor Sales  in  Chicago, IL
    Current Employee - Floor Sales in Chicago, IL

    I have been working at Borders

    Pros

    relaxed dress code, most employees are fun to work with, meet great customers now and then, flexible schedule, average benefits, employee discount is fair

    Cons

    DM offers no constructive advice only negative and never acknowldeges employees, GM is a slob who shows up 3 hrs early in the morning to eat her breakfast in her office on company salary time, one store manager carries the weight of the ineffiient secong mgr, too much to do w/ too little staff , communication is next to nil, employee benefits shrinking.

    Advice to ManagementAdvice

    it does not take that much effort to type out something in Word and post it when changes are made. No, employees wont call daily to see if changes are made - you have a phone list so use it. Just because you are salaried does not mean you cant run a register anymore. In times of cut backs you can't just ask staffers to step it up. Speak up about the cuts in hours instead of obeying the DM blindly.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    seasonal help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Seasonal Associate  in  Chicago, IL
    Former Employee - Seasonal Associate in Chicago, IL

    I worked at Borders

    Pros

    Discount on merchandise and personality driven sales floor.

    Cons

    No encouragement towards advancement, no feedback on performance, no opportunities for growth.

    Advice to ManagementAdvice

    Value the in-store workers, because they are the face of the company to the customers.

    Doesn't Recommend
    No opinion of CEO

Worked for Borders? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.