Borders

  www.bordersgroupinc.com
  www.bordersgroupinc.com

Borders Reviews

Updated November 6, 2014
Updated November 6, 2014
448 Reviews
3.2
448 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Borders President and CEO Michael J. Edwards
Michael J. Edwards
140 Ratings

Review Highlights

Pros
  • Coworkers were fabulous people, love of books and music (in 26 reviews)

  • They had a nice employee discount (in 27 reviews)


Cons
  • Upper Management seemed to be trying every method possible to save the company, but it was to late (in 32 reviews)

  • constant change, not much room for advancement, company went out of business (in 8 reviews)

More Highlights

114 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    okay place to work. nice co-workers. interesting people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller in Princeton, NJ
    Former Employee - Bookseller in Princeton, NJ

    I worked at Borders full-time (more than 3 years)

    Pros

    lots of interesting co-workers. interesting customers. People from many types of backgrounds work and shop here. Ideal job for readers

    Cons

    lousy pay. mediocre benefits. If you're committed to reading a bookstore is a great place to work.

    Advice to ManagementAdvice

    pay workers more

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good People, Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller in Tulsa, OK
    Former Employee - Bookseller in Tulsa, OK

    I worked at Borders part-time (more than an year)

    Pros

    The customers, the people that you work with, discounts on books and music. being surrounded by so many books at one time.

    Cons

    low pay, bad management, no room for advancement. the music they play overhead was horrendous even though we had so much music to choose from

    Advice to ManagementAdvice

    It's too late, they are already closed down. if they were still active, I would tell them to pay their employees more and give them more benefits.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Environment was ever changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Borders

    Pros

    Was decent office set up

    Cons

    constantly worried of losing job

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Disappointing conclusion

    Former Employee - Store Manager in Rancho Santa Margarita, CA
    Former Employee - Store Manager in Rancho Santa Margarita, CA

    I worked at Borders full-time (more than 10 years)

    Pros

    Great employees, great customers, and of course, the books.

    Cons

    Revolving door management destroyed the culture

    Advice to ManagementAdvice

    Don't rape & pillage.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    not too bad, not too great either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller/Barista in Chicago, IL
    Former Employee - Bookseller/Barista in Chicago, IL

    I worked at Borders part-time (more than an year)

    Pros

    Being surrounded by books is always nice!

    Cons

    Hours and pay are not great!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Low Salary for its Work Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller/Barista in Atlanta, GA
    Former Employee - Bookseller/Barista in Atlanta, GA

    I worked at Borders part-time (less than an year)

    Pros

    The atmosphere, working around books and coffee, was great. The customers weren't as terrible as the usual retail crowd. Also, the free book rentals was a nice perk!

    Cons

    The hours were long, and every employee had an oversized list of responsibilities in exchange for a very meager salary with no vacation or sick leave. The better an employee was at the job, the less time off he or she would have. If a good employee requested off, Borders was more likely to reject it in order to keep the store running properly at all time (rather than simply hiring more competent workers).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Double Edged sword

    Former Employee - Cashier/Bookseller in New York, NY
    Former Employee - Cashier/Bookseller in New York, NY

    I worked at Borders full-time (more than 3 years)

    Pros

    The people were great. The only pros were the employee discount and the co-workers.

    Cons

    There is a reason this place went out of business... They didn't keep up with the times and their employees were overworked and underpaid.

  9.  

    The once great fell so far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory Supervisor in Westlake, OH
    Former Employee - Inventory Supervisor in Westlake, OH

    I worked at Borders full-time (more than 5 years)

    Pros

    Discount on books, promo copies you could take home, ability to borrow books, typically GREAT coworkers.

    Cons

    Hour cuts without warning, too much work/pressure, constant threat of closure, did I mention too much work?, customers became reliant on coupons and there were no systems in place to help us prevent abuse. So we were told not to allow them to abuse them but the customer would scream at us not corporate.

    Advice to ManagementAdvice

    Corporate knows nothing. They are constantly flailing about making silly decisions that anyone in the store knows won't "save the company."

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Stability and enjoyment decreased drastically as the company made poor business decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Saint Louis, MO
    Former Employee - Supervisor in Saint Louis, MO

    I worked at Borders full-time (more than 3 years)

    Pros

    Great coworkers and a fun environment

    Cons

    Company failed financially under poor leadership

    Advice to ManagementAdvice

    The company should have joined the ereader/ebook game earlier without teaming up with Amazon

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Went steadily downhill during my two years.

    Former Employee - Bookseller in Boston, MA
    Former Employee - Bookseller in Boston, MA

    I worked at Borders part-time (more than an year)

    Pros

    - I enjoyed working with my fellow booksellers
    - I loved working around books and getting to know our product better
    - In small pockets I was able to achieve some sense of responsibility

    Cons

    - The corporate offices lost sight of what made this chain unique when it attempted to clone Barnes and Noble within its walls
    - Store management felt it necessary to do exactly what was asked by the removed corporate offices, making work life rather uncomfortable for the employees

Work at Borders? Share Your Experiences

Borders

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.