Boston Market Reviews

I have been working at Boston Market

Pros – The customers are 99% awesome. Lots of regulars. The food is fairly healthy and varied enough not to be boring. I end up eating at work more times than not, so this is a plus. The stores I have worked in have all had a cheerful ambiance with lots of sunlight.

Cons – There are no raises, and for management, there is very, very rarely a bonus. Getting a promotion is nearly impossible, unless you are a predetermined "favorite." Not much positive feedback from management. The corporation and upper management are severe victims of black-and-white thinking. They will "write you up," or even fire you, over nothing. Even giving a good customer a free piece of cornbread once in a blue moon is grounds for an "investigation." I realize you can't have people giving the store away, but a little more leeway for the managers would be nice. This corporation has a very stingy way of conducting business, when a more generous heart toward both customers and employees would undoubtedly make them more successful.

Advice to Senior Management – GM's, stop being negative and condescending. Catering, communicate with stores. AM, recognize and utilize individual talent. Everyone, get a clue!

No, I would not recommend this company to a friend

I worked at Boston Market

Pros – Benefits are pretty good for the industry.

Cons – If you're prepared to live at the restaurant, this is a great place to manage! Support staff are paid poorly, resulting in low quality assistants. It's gotten even worse since McDonald's sold the company.

Advice to Senior Management – Find some people that know how to run this thing!

No, I would not recommend this company to a friend

I have been working at Boston Market full-time

Pros – Discounts on food, reasonable store hours

Cons – pay, benefits, negativity towards workers

No, I would not recommend this company to a friend

I have been working at Boston Market

Pros – Fun crew, good atmosphere, nice place

Cons – Horrible pay, not worth it when dealing with management
Company doesn't care about you

Advice to Senior Management – Give people a chance to inprove