Boston Market Reviews

Updated July 29, 2015
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Boston Market CEO George Michel
George Michel
19 Ratings

Pros
  • Flexible hours if you are in school (in 7 reviews)

  • Customer service experience and discount was half off (in 4 reviews)

Cons
  • Upper management can be difficult to deal with (in 8 reviews)

  • The General Manager was a penny pinching cheap skate who would yell at us for over using a product and say it costs (in 7 reviews)

More Pros and Cons

38 Employee Reviews

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  1. review

    Former Employee - Cashier/Server in Loganville, GA
    Former Employee - Cashier/Server in Loganville, GA

    I worked at Boston Market (More than a year)

    Pros

    i accomplished good customer service skills

    Cons

    Wasnt' a good work environment


  2. Boston Market Protein Handler

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Protein Handler in Old Greenwich, CT
    Current Employee - Protein Handler in Old Greenwich, CT

    I have been working at Boston Market

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    The one and only pro is well at least your getting some type of income.

    Cons

    There's a lot of Downsides at Boston market! You get payed every two weeks, the emply are and lazy and make you do unnecessary things that you don't have to do

    Advice to Management

    Don't apply there !


  3. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server
    Former Employee - Food Server

    I worked at Boston Market

    Pros

    Scheduling was alright I guess, always had enough food and drinks

    Cons

    No one helped me out.. No one as they say "trained me." Other employees were standoff just a lame environment.

    Advice to Management

    teach your new employees and teach them well, show them around.. Didn't even know where the restroom was


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  5. Area Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Market full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Growing Company - coming off hard times and in position to make a move. Solid and loyal customer base

    Cons

    Salary offered and agreed to at time of hire not paid - instead used a "signing bonus" as alternative

    Advice to Management

    A lack of integrity will not build employee loyalty - be honest up front even if it means loosing talent at the on-boarding stage


  6. Corporate Greed is rampant in this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager
    Current Employee - Shift Manager

    I have been working at Boston Market

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Can be flexible with scheduling due to the nature of shift work. Other than that there are no pros other than its a job.

    Cons

    Everybody is underpaid. The job is very stressful and corporate is always looking to "save" money and never allows for the store to be staffed properly. The benefits suck and that's only if you can afford them because they're very expensive and only come in handy if your terminal.... otherwise the deductible is ridiculously high. They don't match any of you're contribution to your 401k and vacation time is a joke. Everybody is usually angry because they use this crappy system to "rate" customer service. The questions are bunk and usually it's only the horrid miserable people who are filling out the surveys anyway. You could do a million wonderful things in this company and never hear so much as a thank you but you'll hear about any mistake you've made within 5 seconds having made it. Salaries are pathetic so don't plan on thinking you can afford life by working here. But rest easy knowing your home-work life balance will suck and you won't have time to do frivolous things with your money. ... hell.... you won't have time to even go grocery shopping. This company has no back bone and never stands behind its employees. The customer is ALWAYS right. .. even if they cross lines, lie or steal. ...Boston Market will always side with them. All the equipment is always broken. The ovens in many stores are like 30 years old and need replacement but corporate will never have them replaced until something tragic happens. In the summer the air conditioner always breaks so employee are working in 110° weather but for some reason it takes months and months to get repairs done on the AC. Boston Market has standards higher than God himself. Even God allows for mistakes, but not Boston Market. I find that concept highly offensive.

    Advice to Management

    Stop being so greedy and be happy with just being pain rich and not filthy rich. In doing so, you could allow for more SGs in the store, offer more competative salaries, and better benefit packages. In turn, your turn over rate would probably go down drastically. Remember happy chefs make for happy guests. Hot, underpaid and overworked people can only do so much. Cutting corners bites you in the but eventually so stop being cheap baststds that are completely out of touch with today's world. Go back to fresh food. ... and treating your employees right.


  7. Back up, HSM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Manager in Lewisville, TX
    Former Employee - Kitchen Manager in Lewisville, TX

    I worked at Boston Market (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    there are not really any pros for this job, well the store that I was at any way,

    Cons

    horribly organized management, poor pay, dead end job, management including Dm do not keep promises.

    Advice to Management

    find a job where you are happy because employees are suffering because you hate your job


  8. I'd rather be jobless

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Mahwah, NJ
    Former Employee - Cashier in Mahwah, NJ

    I worked at Boston Market full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    50% off food under $10

    Cons

    Management, customers, and the experience itself is just so embarrassing that even saying this place's name makes me want to vomit

    Advice to Management

    Either tear this place down, or hire a better manager.


  9. First job, no options..go for it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Market

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Its a job for the moment.. 50% employee discount up to $20

    Cons

    Hours can be crazy..there was a lot of favoritism so you have good and had weeks depending on how the boss is feeling You can't keep tips..I got tipped $50 and they made me put it in the drawer They promised opportunities for growth and pay raises but I got Nada They offer you pay based on how u were perceived during interview.. Cashiers where making anywhere from 7.25 minimum wage to 9.50

    Advice to Management

    Training for managers..don't ride just the grunts


  10. horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BOH in Westchester, CA
    Former Employee - BOH in Westchester, CA

    I worked at Boston Market

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free soda drinks 20 percent off food

    Cons

    The manager s dont know how to manage the company not enough hours workers dont even want to be there

    Advice to Management

    Hire new manager s


  11. dysfunctional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boston Market full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Learn some new things

    Cons

    Scared HSM, under paid for the work you do. It's clear to see that this corporation don't care about their employees!!!

    Advice to Management

    Pay your employees



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