Boston Market

www.bostonmarket.com
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Boston Market Reviews

Updated January 30, 2015
Updated January 30, 2015
35 Reviews
4.0
35 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Boston Market CEO George Michel
George Michel
35 Ratings

Review Highlights

Pros
  • Easy hours to work, flexible hours, management willing to work with schedules (in 7 reviews)

  • I built a family there, flexible hours, good first job(prepares you), support on time off that is needed, and 50% off food (in 3 reviews)


Cons
  • Upper management has unrealistic demands, lies about promotions, uncompetitive pay (in 8 reviews)

  • Once you reach General Manager it's hard to climb any further up the latter (in 7 reviews)

More Highlights

35 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Very friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boston Market

    Pros

    Learn how to work fast and have patience while dealing with customers

    Cons

    Always being hotbecause you work behind the hot case.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Company Culture Slightly Warped

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Fort Lauderdale, FL
    Former Employee - Shift Manager in Fort Lauderdale, FL

    I worked at Boston Market part-time (more than a year)

    Pros

    Pretty good pay
    Great employees excluding high management
    Loved the hours

    Cons

    Micromanaging
    Customer can never be wrong
    Inefficient managers

    Advice to ManagementAdvice

    Trust that we as employees are capable of doing our jobs,

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Boston Market is a great company with friendly managers and hard working employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Driver in Boca Raton, FL
    Current Employee - Catering Driver in Boca Raton, FL

    I have been working at Boston Market part-time (less than a year)

    Pros

    As a Catering Driver, you get a $15.00 commissioned delivery fee per delivery. This fee covers gas costs and provides incentive because gas usually does not cost anywhere close to $15.00 per delivery.

    Cons

    Tips are rare, and there are some weeks where you don't get any deliveries. Most people would need another job to support themselves unless you can average about two deliveries a day.

    Advice to ManagementAdvice

    It might be wise to start hiring people strictly for promoting the delivery aspect of the company. Most people I know have no idea that Boston Market delivers.

    Approves of CEO
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  5.  

    Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Catering Driver
    Current Employee - Catering Driver

    I have been working at Boston Market part-time (more than a year)

    Pros

    Keep me well informed to my job well

    Cons

    Irregular schedule on call takes up much time waiting to see if I work today

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  6.  

    Don't know how I feel anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager
    Current Employee - Assistant General Manager

    I have been working at Boston Market full-time (more than 5 years)

    Pros

    Its a Great Company to work for if you are young and are looking for experience on your resume. Teaches the basics of operation a business.

    Cons

    To be promoted is like a huge waiting game. I feel as if they don't follow though with their commitments. There are basically no benefits, and next to no compensation for extra work/ commitments. i also feel as if they don't hold enough people accountable and do not who that they actually care for their employees or how they are being treated. I feel torn about this company. They tell me that the restaurant is my life but it doesn't seem as if its worth the pay with no recognition.

    Advice to ManagementAdvice

    Treat your people better. There has been so many good people leave over the years since I've been employed because you won't even pay them a salary that enough to survive. There is also way to much work to be done to pay crew members only minimum wage for some positions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Enjoyed my co-workers' company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Indianapolis, IN
    Former Employee - Cashier in Indianapolis, IN

    I worked at Boston Market part-time (more than a year)

    Pros

    The work is easy; management cares about you, and is flexible with your personal scheduling needs. Friendly conversations with regular customers, free drinks, and the delicious smells of fresh vegetable stuffing and sweet corn.

    Cons

    There is a LOT of cleaning that needs to be done. If you are on dish-washing shift, expect six to eight hours of filthy, chicken-covered, sauce-slathered dishes to clean in deep sinks in the back. Your fingers will be wrinkled and pruny for hours to come. Also, irate customers when the company takes an item off the menu.

    Advice to ManagementAdvice

    Maybe really consider what the customers want on the menu, rather than what you think will sell.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Milwaukee, WI
    Current Employee - General Manager in Milwaukee, WI

    I have been working at Boston Market full-time (more than 5 years)

    Pros

    Fantastic team members, hours of operation - NO Late nights.

    Cons

    Thanksgiving weeks were hard, had to work third shift to get everything ready.

    Recommends
    Approves of CEO
  9.  

    It's been a pleasure working for them.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Boston Market part-time

    Pros

    Working Part Time offers a bit of flexibility. Most I've had the please sure working with have have nice.

    Cons

    A small number of the store Managers need to adjust their mindsets before walking through the door. They should also learn how to speak with employees with the same caring they do with customers.

    Advice to ManagementAdvice

    Remember that those under your employ have a choice to work at your store. If you experience high turnover, remember, people don'y leave jobs, they leave employers - YOU.

    Doesn't Recommend
  10.  

    A place for everything good.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Boston Market part-time (more than a year)

    Pros

    Great product and environment to work.

    Cons

    Lot of time on your feet.

    Advice to ManagementAdvice

    Limit how much you change management.

  11.  

    It was a great starting job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Carver/Server/Cash/Prep/Utility/Back-up/Driver in Troy, MI
    Former Employee - Carver/Server/Cash/Prep/Utility/Back-up/Driver in Troy, MI

    I worked at Boston Market part-time (more than a year)

    Pros

    Pay is good for the work you do.

    Cons

    Being burnt by the ovens and display case.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO

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