Bottomline Technologies

  www.bottomline.com
  www.bottomline.com

Bottomline Technologies Reviews

Updated October 20, 2014
Updated October 20, 2014
67 Reviews
3.1
67 Reviews
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Bottomline Technologies President, CEO, and Director Rob Eberle
Rob Eberle
54 Ratings

Review Highlights

Pros
  • Bottomline has a pretty good benefits plan for a company of its size (in 5 reviews)

  • There are great people to work with and the benefits are top notch (in 5 reviews)


Cons
  • They talk of 'work-life balance', but they do not walk the walk (in 8 reviews)

  • No clear process for comp time when long hours to hit deliverables is a reality (in 5 reviews)

More Highlights

7 Employee Reviews Back to all reviews

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  1.  

    Excellent and rewarding work environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Bottomline Technologies full-time (more than 3 years)

    Pros

    One of the biggest pro's are the benefits. They are robust and affordable. Bonuses are paid quarterly and they are generous. Hard work is recognized, but you have to work hard! There are long hours when the situation calls for it, however; they are also flexible with time off, sick time, comp time, etc. After reading some reviews, I was concerned but, knowing my own situation, I wonder if those people actually spoke to their managers regarding their circumstances. I can't imagine having to chose work over family, and I do not see that, even in my position, where I am exposed to many departments and many levels of employees. Having to work after hours or hours that are not usually defined as working hours is sometimes required as some of the work that is necessary cannot be done during that time. This is the nature of the business. You can't upgrade software during business hours, if you don't know that prior to coming to work for a software company, then that's a problem.

    Cons

    Opportunities for job growth outside of the corporate headquarters are not heard of often. The employees are responsible for their own development, and although that is also a Pro, knowing what positions or career paths are available is sometimes not as clear.

    Advice to ManagementAdvice

    My advice to management is to do your best to keep the a positive work dynamic. Take the time to listen to the people actually doing the work. You may have a superstar on the team, but just not the "right team". Having the right employees in the right team is a win-win situation. Having a person with great skills but doesn't work great with the rest of the team really isn't beneficial to anyone.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A great place to experience growth and challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH

    I have been working at Bottomline Technologies full-time (more than 8 years)

    Pros

    Bottomline is a growing, fast-paced company that provides a challenging environment for those that are up to it.

    Cons

    The experience of working at Bottomline is NOT for everyone given the rapid pace we all work at.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    My Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time

    Pros

    Lovely people, customer centric, cares about employees.

    Cons

    No major issues, much better than some other companies

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 4 people found this helpful  

    Great Company for A players

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies (more than 5 years)

    Pros

    Very much client delight focused, compensates well if you are making an impact.

    Cons

    if you are not good, does not take long to get fired

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Building a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH

    I have been working at Bottomline Technologies full-time (more than 5 years)

    Pros

    I’ve worked at Bottomline for over six years now, and I can say that the environment is high-energy, positive, and supportive. At all levels, there is an emphasis on putting the customers first, and supporting your team and co-workers (we’d call it “working with and for each other”). For the entire time I’ve worked here, the company has been aggressively growing by pursuing larger customers, acquiring new businesses, and expanding its offerings to capture more business. The company has grown significantly (check the market cap), and continues to push along that track. What that means for employees is a fast paced environment that top performers will be comfortable in.

    With all of that said, people at all levels take pride in the company’s achievement, and management makes everyone aware of the business results and how every person contributes to our success.

    Salary and Bonuses - Ample, opportunities to ensure that you're where you feel you should be
    Benefits - Excellent, can't say enough about the medical, vision, dental, life ins, etc.

    Cons

    These are not "Cons", but a reality check:

    When considering Bottomline, don’t mistake it for a “typical” medium size company that’s coasting on past successes. The pace is fast.

    The company has high expectations, and those who have high expectations of themselves will succeed most here.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Potential for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies

    Pros

    Great people to work with that are dedicated and understand that everyone is working just as hard. Potential for growth is based on performance.

    Cons

    Understaffed at this time so the work load for the rest of the company expands. Work life balance cam be difficult at times.

    No opinion of CEO
  8. 1 person found this helpful  

    Challenge and Opportunity go hand in hand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH

    I have been working at Bottomline Technologies

    Pros

    There is opportunity at BT, I've lived it. Starting with the company five years ago I now make more money than I ever have in my life. My daughter started as an intern this year, was hired in early and is now making a fair salary and has both a technical career path and is excelling at the work and excited about her future. Would I like to be compensated more?..Of course...but it seem's more than a bit naive to have an expectation that a global, public corporation is going to weight everything towards the individual. Any company in this category is responsible to the shareholders and has to try to strike a balance between revenue and expense.

    The executive management did a great job of continuing to drive profits during an extremely difficult economic downturn, keeping the company in business as other's were closing their doors. Was that challenging for the worker?...less so than not having a job...and in fact, we've been able to grow the company substantially in these last years, which does open the door for greater opportunities.

    This is software development, with a great client base of some of the largest corporations in the world. Are the hours challenging sometimes?...Yes, but if people want a 9 to 5, check in - check out position...they probably should look to another industry to meet those need's.

    The greatest asset of BT is it's people. I've never worked with a more dedicated, intelligent and caring group of peers. At the end of the day, however long that may be...I know I've been part of a team of excellence unlike any other...and yes, just as high caliber as any of the largest companies now making software on the planet.

    Cons

    One could always say compensation could be better, but only each individual can really say what that would be for them.
    No clear process for comp time when long hours to hit deliverables is a reality.
    Not enough focus on emerging changes in the technology and being far ahead of the competition related to those technologies....example...where will java based software be in 10 years?...I would hazard a guess that it will be completely different...it's great to be aligning with the move to mobile technologies etc....but what will be driving the industry and put the company ahead of the pack 5- 10 years from now? As an evolving company, there need's to be more investment in the long range tech future.

    Advice to ManagementAdvice

    Listen to your middle-management tier....they are the backbone of the success of BT and allow them dialogue without filters...perhaps create a regular forum for such dialogue, a "BT think tank" , where they can share the intel. They know where the challenges are and addressing those challenges are what create the opportunities for continued success.

    Recommends
    Approves of CEO

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