Bottomline Technologies Reviews

Updated May 13, 2015
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4.0
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Bottomline Technologies President, CEO, and Director Rob Eberle
Rob Eberle
6 Ratings

Pros
  • Good benefits, free fruit in the summer, free ice cream (in 7 reviews)

  • Company rewards dedicated employees, great benefits (in 6 reviews)

Cons
  • They talk of 'work-life balance', but they do not walk the walk (in 9 reviews)

  • Like any software related position long hours are required when releases approach but this is cyclical and the company understands the need for balance (in 6 reviews)

More Pros and Cons

12 Employee Reviews

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  1. Working at Bottomline

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bottomline Technologies

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good working environment, one of the top employers on the Seacoast. Provides good opportunities for qualified and motivated people, and room to grow a career.

    Cons

    The company has grown mainly by acquisition over the past 15 - 20 years and so there are many different groups and organizations inside it. Your experience will vary considerably depending on which particular business unit you are working for.

    Advice to Management

    Continue to focus on the core values and on trying to harmonize employee experience across all the different lines of business.


  2. Helpful (2)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    If you work hard you are rewarded, you are expected to deliver outstanding results, the company doesn't carry people who don't want to work hard and that is why people come onto this site and moan!
    Main benefits private medical, pension, fruit, free massages, training

    Cons

    It is hard work and you have to manage your work life balance


  3. Helpful (1)

    Sr production support engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time (More than 10 years)

    Recommends
    Recommends

    Pros

    good benefits: health, 401K, stock purchase program, gym membership incentive,
    In some positions and locations, partial or full work from home is available.
    Good atmosphere, lots of nice and professional people. Interesting products.

    Cons

    Salaries below average. Health insurance has deductible.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Mostly good employee experience and making real efforts to get better.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The people are great; some real industry gurus.

    Cons

    Work/life imbalance in some areas; some benefits need updating


  6. very nice place to work. Great benefit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    very strong culture. Relaxed working environment

    Cons

    no cons. all good so far


  7. Great place to be, and great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Portsmouth, NH
    Current Employee - Senior Software Developer in Portsmouth, NH

    I have been working at Bottomline Technologies full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The people here are great, it's a very team-oriented, friendly environment.
    Lots of fun perks: latte/espresso machine, free fruit, ice cream Fridays, family trick or treating
    Bottomline is very involved with local charity organizations
    Benefits are very strong

    Cons

    Needs to be more communication between departments!

    Advice to Management

    Better communication!


  8. Excellent and rewarding work environment!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Bottomline Technologies full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the biggest pro's are the benefits. They are robust and affordable. Bonuses are paid quarterly and they are generous. Hard work is recognized, but you have to work hard! There are long hours when the situation calls for it, however; they are also flexible with time off, sick time, comp time, etc. After reading some reviews, I was concerned but, knowing my own situation, I wonder if those people actually spoke to their managers regarding their circumstances. I can't imagine having to chose work over family, and I do not see that, even in my position, where I am exposed to many departments and many levels of employees. Having to work after hours or hours that are not usually defined as working hours is sometimes required as some of the work that is necessary cannot be done during that time. This is the nature of the business. You can't upgrade software during business hours, if you don't know that prior to coming to work for a software company, then that's a problem.

    Cons

    Opportunities for job growth outside of the corporate headquarters are not heard of often. The employees are responsible for their own development, and although that is also a Pro, knowing what positions or career paths are available is sometimes not as clear.

    Advice to Management

    My advice to management is to do your best to keep the a positive work dynamic. Take the time to listen to the people actually doing the work. You may have a superstar on the team, but just not the "right team". Having the right employees in the right team is a win-win situation. Having a person with great skills but doesn't work great with the rest of the team really isn't beneficial to anyone.


  9. A great place to experience growth and challenges

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH

    I have been working at Bottomline Technologies full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Bottomline is a growing, fast-paced company that provides a challenging environment for those that are up to it.

    Cons

    The experience of working at Bottomline is NOT for everyone given the rapid pace we all work at.


  10. Helpful (4)

    Great Company for A players

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bottomline Technologies (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very much client delight focused, compensates well if you are making an impact.

    Cons

    if you are not good, does not take long to get fired


  11. Helpful (1)

    Building a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH

    I have been working at Bottomline Technologies full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I’ve worked at Bottomline for over six years now, and I can say that the environment is high-energy, positive, and supportive. At all levels, there is an emphasis on putting the customers first, and supporting your team and co-workers (we’d call it “working with and for each other”). For the entire time I’ve worked here, the company has been aggressively growing by pursuing larger customers, acquiring new businesses, and expanding its offerings to capture more business. The company has grown significantly (check the market cap), and continues to push along that track. What that means for employees is a fast paced environment that top performers will be comfortable in.

    With all of that said, people at all levels take pride in the company’s achievement, and management makes everyone aware of the business results and how every person contributes to our success.

    Salary and Bonuses - Ample, opportunities to ensure that you're where you feel you should be
    Benefits - Excellent, can't say enough about the medical, vision, dental, life ins, etc.

    Cons

    These are not "Cons", but a reality check:

    When considering Bottomline, don’t mistake it for a “typical” medium size company that’s coasting on past successes. The pace is fast.

    The company has high expectations, and those who have high expectations of themselves will succeed most here.



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