Bottomline Technologies Reviews

Updated August 15, 2015
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Bottomline Technologies President, CEO, and Director Rob Eberle
Rob Eberle
34 Ratings

Pros
  • Good benefits, free fruit in the summer, free ice cream (in 7 reviews)

  • Company rewards dedicated employees, great benefits (in 6 reviews)

Cons
  • They talk of 'work-life balance', but they do not walk the walk (in 9 reviews)

  • Like any software related position long hours are required when releases approach but this is cyclical and the company understands the need for balance (in 6 reviews)

More Pros and Cons

37 Employee Reviews

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  1. Sorry to leave...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portsmouth, NH
    Former Employee - Anonymous Employee in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bottomline Technologies full-time (More than 8 years)

    Pros

    After nearly eight years at BT I am leaving because I am relocating to another part of the country---for family reasons. My time at Bottomline has far exceeded my expectations. I have learned a lot, loved the people and enjoyed the business challenges. The element of working at BT I enjoyed the most was the focus on 'continuous improvement'. Bottomline's culture is one where everyone, from the CEO on down, works each day to make the customer experience the best that it can be. And, it is an environment where employees are considered the company's greatest asset. I would, and do regularly, recommend Bottomline as an employer to my friends and business contacts.

    Cons

    I haven't really experienced much in the way of a downside. I look forward to the day that they are big enough to hire people in all 50 states!

    Advice to Management

    Continue your focus on customers, employees and shareholders...


  2. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wilton, CT
    Former Employee - Anonymous Employee in Wilton, CT

    I worked at Bottomline Technologies full-time (More than a year)

    Pros

    Relaxed environment and ever changing environment

    Cons

    No complaints would like to travel more within the company


  3. Bottomline's Paymode-X team is a GREAT group!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Paymode-X Vendor Enrollment Team in Portsmouth, NH
    Current Employee - Paymode-X Vendor Enrollment Team in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than a year)

    Pros

    I've worked at BT for over a year now with the Paymode-X team and have truly enjoyed my time here. I've found that BT stays true to their Guiding Principles at all levels of the organization and works to maintain the culture. I've found the environment to be fast-paced which keeps things interesting and the people around me to be focused and hard-working. This is a place where you truly seem to get back what you put in. In other words, the harder you work, the more you're rewarded.

    Cons

    Although there is great synergy and interaction within the Paymode-X team, I've not had the opportunity to meet people outside of my direct team (other than IT and HR). It would be great if there was more opportunity to interact with the other BT lines of business.

    Advice to Management

    I would add additional resources to the HR team to provide more detailed guidance and direction to employees and management on expectations, processes / procedures, and overall management of current employees.


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  5. Helpful (1)

    Bottomline - A really great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, England (UK)
    Former Employee - Anonymous Employee in Reading, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bottomline Technologies full-time (More than 10 years)

    Pros

    - Fantastic dedicated employees makes the working environment a great experience. - Bottomline provide clear goals / objectives for where they are heading. - Transparent leadership from the top down. - Everyone services, and everyone sells motto. - If you want to succeed at Bottomline and put the effort in, then you can achieve what you want to! - The Bottomline C1 program is superb and gives their 10,000+ customers a really great experience.

    Cons

    - The benefits do not match rival software companies in the Reading area. - Two offices in Reading can sometimes make it a little fragmented.


  6. Challenging yet very rewarding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, England (UK)
    Current Employee - Anonymous Employee in Reading, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than 3 years)

    Pros

    A great BTL team, who are striving to deliver results and business improvements Support is there from Management and Exec when you need it (just ask!) Improving benefits and a forward thinking HR team who are making huge efforts to support Employees Generous charitable giving, and support to the local community The people are what make this company a great place to work

    Cons

    Work life balance can be a challenge, but the rewards are there so take the rough with the smooth Headcount is too trim across the business, which bites occasionally

    Advice to Management

    Apply the Continual Improvement program that has been so successful in HR to Product Communication needs to be improved (more structured), but I have never worked for a Company that gets this right all the time Time to refresh the approach to Employee recognition


  7. Lots of interesting stuff going on especially in cloud payments,, great place to work if you want to step up.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in London, England (UK)
    Current Employee - Operations in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than a year)

    Pros

    A number of very interesting initiatives servicing cloud payments and smarter cash management, Pace of business is fast. Lots of younger people following successful graduate and apprenticeship intakes. Progressive HR department, first one I have come across that has a programme on Mental Health (for those that need it), also usual Fintech things from fruit to office massages to pizza fridays and periodic breakfasts. Fun place to work, but also strong focus on delivery (and financials). Great London office and location.

    Cons

    Surprised that company does not promote it's successes and initiatives better, odd for me as I came from a very strong marketing driven company.

    Advice to Management

    get on with it


  8. Helpful (2)

    Outstanding company. Revenue focussed, rich rewards for A+ performers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Reading, England (UK)
    Current Employee - Manager in Reading, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (Less than a year)

    Pros

    Opportunity to grow and get involved in real challenges. Helpful, open culture, people want you to do well. Great feedback from Executive Leadership. Management cares about employee's wellbeing and success.

    Cons

    Not really a con, but poor performers don't last long. There's no place to hide and no time for passengers. Reading office needs renovation.

    Advice to Management

    Keep up with the feedback to employees. Less centralisation from the US you have an good team in EMEA, use it for global effect.


  9. Helpful (3)

    Big Investor in people - a career home in growing company not "just a job"!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies full-time (More than 5 years)

    Pros

    Working for a growing company like Bottomline is always a good choice - the leadership is strong and has refreshed its talent. The client base is WOW with 75% of the FTSE companies trusting BT with their payments, and the testimonials tell you that they are doling something right and well. Very flat, open comms. Meritocracy. Entrepreneurial mindsets. If you want to do well and commit, you will fly and enjoy yourself.

    Cons

    There is nowhere to hide - if you are a weaker performer - BT will support you and help out as much as possible but this company is growing and won't have time to settle for C graders.

    Advice to Management

    Direction is right - keep going and don't be so shy on the publicity to the markets!


  10. fantastic - the culture, the people, the vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Manager in London, England (UK)
    Current Employee - Client Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bottomline Technologies (More than 3 years)

    Pros

    The people - staff and management. Positive dynamic culture and promotes hardworking, committed people. Great place to work

    Cons

    cant think of any cons!

    Advice to Management

    continue to do what you do well in making this a great place to work


  11. Anonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portsmouth, NH
    Current Employee - Anonymous Employee in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a fabulous place to work and it's all about the culture which starts at the top. Delighting customers, doing the right thing, and working with and for each other are not just slogans; it's the way things are done here. Best company I have ever worked for.

    Cons

    I have not been able to find one.

    Advice to Management

    Keep it up.



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