Bridgepoint Education

  www.bridgepointeducation.com
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Bridgepoint Education Reviews

Updated Jul 15, 2014
All Employees Current Employees Only

2.6 85 reviews

25% Approve of the CEO

Bridgepoint Education CEO and Director Andrew S. Clark

Andrew S. Clark

(56 ratings)

36% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits, decent wage for the area, San Diego has a higher cost of living(in 6 reviews)

  • Great benefits, awesome co-workers, and willing to help(in 5 reviews)


Cons
  • The upper management just keeps getting richer on the backs of those below them(in 6 reviews)

  • Managers and Directors are having extramarital affairs, lots of favoritism-so those people get better treatment(in 3 reviews)

27 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Senior Management
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    • Disapproves of CEO

     

    Poor, unprofessional first-line management and little regard for employees.

    Student Services (Former Employee) San Diego, CA

    ProsPretty good pay, and OK benefits.
    Good work-life balance.
    Free tuition benefit.

    ConsManagement is often more concerned with their own advancement (Empire Building).
    Employees are NOT treated well (Repeated mass layoffs, favoritism by managers and directors is rampant).
    Management is often not held accountable outside of hitting "numbers".
    The wrong people are promoted up into the ranks of middle management.

    Advice to Senior ManagementConsider a major shake-up in the management ranks, and yes, starting with the CEO. Look back at the last six years and note the company's performance, the numerous (and quite avoidable) lawsuits, failed "Best-in-Class" initiatives (laying off the "bottom 10%" of all employees each year), and near disastrous failure to achieve WASC accreditation on the first attempt, and most recently, the company missing a required 10K filing and having to re-state several years of earnings statements. Management is hired by the shareholders to successfully manage the enterprise. This requires that the right people be selected and put in place. To a significant degree, I don't think that this has happened at Bridgepoint Education.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Interesting work and great people, but incompetent upper management.

    Anonymous Employee (Former Employee) San Diego, CA

    ProsPerks were pretty good - free coffee/tea, causal work environment, discounted tuition for employees and spouse. Really nice coworkers. Interesting work assignments.

    ConsPriorities kept changing, It was always the flavor of the month, so it seemed like there were no long term strategy and planning, at least from the individual contributor level. In terms of promotions, it wasn't about whether you were a strong performer. There was a lot of politics and playing favorites, so that resulted in very incompetent people at very high levels of the organization.

    Advice to Senior ManagementPlease be more transparent about strategic plan and road map. If you don't trust your employees enough to share it with them, then you don't trust them to be able to carry you through difficult times.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Heavy focus on pushing students into class

    Enrollment Advisor (Former Employee) San Diego, CA

    ProsThe sales staff/Enrollment Advisors are hard working, intelligent, fun, upcoming young professionals. Earning potential can be very good.

    ConsBridgepoint accreditation has been called into question because they are targeting financially challenged students that want financial aid possibly more than a degree. The focus is to sign up students and sign up student loans. Retention is an issue, and one that in 2013 called into question the school's WASC accreditation. WASC was looking at retention and the percentage of students using student loans to fund their education. A Student Retention team was created in 2013 to assist in keeping students in class. Once WASC accreditation was reinstated, 95% of the team was fired. This seems short sited.

    Advice to Senior ManagementTake a more collaborative approach to engaging your team in goals. The more you treat your counselors as colleagues that can help you solve your revenue goals, the more success you will have. Have senior members work more directly with newer members. Management using tactics like advising counselors Saturdays are mandatory overtime, when in reality are completely voluntary is insulting. Incorporate the idea of work life balance. Employees that feel like only labor laws are saving them from working 24 hour shifts are not happy employees.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Scam!

    Admissions Counselor (Former Employee) San Diego, CA

    ProsCollege-feel environment which is great for younger employees when it comes to making friends and enjoying coworkers' company.

    ConsLies all over. Managers are afraid to lose their jobs, counselors do not know how to cheat the system, turnover is crazy, etc..

    Advice to Senior ManagementINTEGRITY!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Definitely profit driven.

    Admissions Counselor (Former Employee) San Diego, CA

    ProsGreat pay with great benefits.

    ConsIt's a call center that makes you dial hundreds of phone numbers a day in hopes that you can convince someone to enroll in Ashford University's online number. Most of these end in hang ups, harassment complaints, and no answers.

    Advice to Senior ManagementI really liked the team I was placed on, and my leads and manager, but above them, it just feels like your not doing enough to get a hold of better leads.

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    good potential wasted by bad management

    Anonymous Employee (Current Employee) San Diego, CA

    ProsThey are generous with salaries and till recently the health benefits were really good, if you wanted you could get a degree without tuition.

    ConsBad culture / environment. A lot of hierarchy. Legal and compliance run everything. Paranoia. Everyone afraid to make a mistake, afraid of the next round of layoffs. Can't get VPs or Executives to listen to new ideas.

    Advice to Senior ManagementListen to us! Stop trying to control everything and let the regular workers make some decisions on our own.

    And our products aren't very competitive, no matter what the marketing says. So start building better classrooms and technology, or else other schools will leave us in the dust.

    – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Goal is to increase student population at all costs.

    Anonymous Employee (Former Employee)

    Prosfriendships that I fostered within entire organization.

    ConsLeadership from Managers to Directors on up the chain. They are all puppets to wmaking more money for the Share Holders.

    Advice to Senior ManagementGive resources to non-admissions departments. Train the admissions management on how to manage their people. COACH, COACH, COACH not do mass terminations.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Leadership is has no plans to share direction and you are alone for the ride.

    Senior Systems Engineer (Current Employee) San Diego, CA

    ProsThere are some educational benefits to working at Bridgepoint. The IT environment is robust in comparison to other companies in the San Diego area.

    ConsThe IT leadership is generally clueless about where we are going as a department. They have claimed to be out of business decisions publicly. This means that the executive staff does not think about impact to the IT department before making decisions and the IT leadership doesn't interject until the money is spent and the project is rolling. All in all, IT is always the loser in the fight and made to look like the failures.

    Advice to Senior ManagementTake control of the department and force groups to move in the same direction.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    3 people found this helpful  

    Telemarketing Company in Disguise

    Military Admissions Counselor (Former Employee) San Diego, CA

    ProsGreat pay, great working hours (M-F). You have your own cubical and can decorate it how every you choose. Good tuition program for employees.

    ConsYou are a telemarketer, not a counselor. You have to meet a quota or you will get fired. Managers and Directors are having extramarital affairs, lots of favoritism-so those people get better treatment. Very difficult to transfer out of the Admissions Department.

    Advice to Senior ManagementSet a better example. If you know that a counselor has great potential, give him/her a better opportunity by recommending them for other positions.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    fun environment but shaky future

    Anonymous Employee (Current Employee)

    ProsVacation time
    cafeteria on site
    fun co-workers

    Conslow salary
    decrease in employee engagement activities

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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