Bridgepoint Education Reviews

Updated February 27, 2015
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Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
79 Ratings

28 Employee Reviews

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  1. Good for getting your toes wet in a corporate job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Advisor in San Diego, CA
    Former Employee - Enrollment Advisor in San Diego, CA

    I worked at Bridgepoint Education full-time (more than a year)

    Pros

    -Good benefits ( PTO, health, Sick days)
    -Great training (two weeks, very thorough)
    -Modern office building centrally located

    Cons

    -controversial product (a lot of students only enroll to get federal student loan stipend money)
    -lost accreditation (may have regained since I last worked there)

    Advice to ManagementAdvice

    A lot of the management really had no clue how to manage a team. They were just standout in sales or buddy buddy with upper management.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. A company that cares about students, but has some negative senior management decisions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Management in San Diego, CA
    Former Employee - Software Management in San Diego, CA

    I worked at Bridgepoint Education full-time (more than 5 years)

    Pros

    Regardless of what you read in the press, hear from all the naysayers in the education industry, all the investors and politicians who don't like for-profit universities, etc., this company CARES about giving students a degree, a solid education, and a step up in life. I worked for this company for more than five years, and although it has some faults, I know that every employee in the company truly wants to make a difference in student's lives. Look past the disgruntled admissions staff and talk to students who have earned their degree from Ashford and UoR and they'll tell you it's true. No one, including the CEO, is working here to get rich quick - they care about the mission and values.

    The company pays pretty well. In some positions, they pay extremely well. Overall benefits are great, with good base compensation, bonus structure for leadership, stock ownership options, generous PTO plan, many holidays and perhaps the biggest perk: a free degree of your choosing. There are additional bumps in salary for finishing your degree through AU/UoR, and for multi-year employment milestones. Honestly, this is a company that pays better than most in San Diego.

    Generous PTO plan that bumps up nicely after a few years. Generous holidays (17+), plus the CEO gives extra days here and there, and that is VERY appreciated by the employee base. As a result, once you've been with the company a few years, it's hard to leave because you get a ton of time off. That is how it SHOULD be done, people. Treat employees with respect and give them a good work-life balance and they'll be loyal to you.

    Free tuition at either Ashford or UoR is huge. Not only can you earn a degree if you don't have one, or get a second degree or MBA if you want, you also put yourself in the shoes of the average Ashford/UoR student, and that helps you improve on your job. There's no better way to understand your customer than to become one. At the same time, you earn a reputable degree from a good school. Totally a win-win. If you take a job here, immediately start working on a degree the moment you can; it's one of the best benefits Bridgepoint offers.

    Covered parking in the garage, although parking at Sunroad is atrocious right now. On-site cafeteria that is convenient and decent, even though it is a bit expensive. Makes a nice place to get away for 15 minutes from your cube. The buildings and facilities are nice, and include workout areas. Internal training and leadership classes are frequent, very well done, and appreciated.

    Cons

    The CEO and executive team (well, some of them anyhow) believe that everyone is the same, and that's a fatal mistake for this company. Everyone is NOT the same. We are not all sales people. Don't treat us all like sales people. There's nothing more demoralizing than to feel that you're being treated like a cog in a factory, and that they expect everyone to be treated the same. Some leaders in the org tried to fix this, but they're no longer there. Funny how that works... There has been some movement in this regard (mainly to salary), but more could be done.

    An example of this is the series of past layoffs. Instead of trying hard to retain employees, but cut back certain areas or change an approach (see next item below), they just get rid of people like they're cogs. The concept of trying super hard to keep your people because they're important and valuable (and expensive to re-staff!) is secondary to the "get rid of expenses FAST" approach that is used. This results in a lot of mis-trust by employees. People who are very loyal to the company, and who want to keep working there, are nervous because the company just tosses employees aside the moment finances look bad. Mind you, this is a company with $400M+ in CASH in the bank, and they would rather get rid of a couple hundred employees than dip into savings. I get it at some point, but you've made it so clear that employees are disposable that loyal employees will leave rather than get riffed. It should not be that way.

    Admissions is a hot mess. Lots of young, just-out-of-school employees who are in their first job, and they're feeling entitled and unhappy because they're doing sales. As a result, there are disgruntled employees who tend to give the company a bad name. Some don't care about their students, and that's unacceptable. Advice: hire some older, experienced sales people. Compensate them well, and let them do their thing. An "A-player" sales person will bring in more students, legitimately and ethically, than 10 young first-job employees. I don't know why management won't get that. There is this belief that "we've always made money this way, so we can't change it" is the only option. It's not.

    The whole nonsense of "no whiteboards" is ridiculous. Seriously, who has time for quirks like that?

    Advice to ManagementAdvice

    Dispense with layoffs. Do everything you can to keep the employees who are left, and assure them that no more cuts will be made unless Armageddon is coming. Loyal employees will firmly stay, trust me.

    Get rid of the junior admissions staffing policy, and hire experienced sales folks who know what they're doing. Stop getting caught in the we've-always-done-it-this-way mentality.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Great place to work, sad it ended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education full-time (more than a year)

    Pros

    As a software developer Bridgepoint had a great working environment. You get to work with very current technologies, follow an agile development process, and develop genuine friendships with co-workers. The compensation and benefits package was also very good.

    Cons

    The biggest con was senior management. They seemed very much stuck in the "this is how we made money before" mindset. Due to this, the company overall was struggling financially. This eventually led to multiple mass layoffs in back to back years.

    Advice to ManagementAdvice

    Be more forward thinking. Communicate better with staff. Be more transparent.

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    It's a great company to start your career with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education full-time (more than 3 years)

    Pros

    The benefits are amazing and you gain experience in a corporate setting. It was a great way for me to learn the ins and outs of the corporate work environment.

    Cons

    The position I was in could get monotonous; finding ways to make the workday more enjoyable for entry-level employees could reduce turn-over rate.

    Advice to ManagementAdvice

    It would benefit employees in entry level positions to gain experience in other job functions. I would suggest an official internal internship or mentoring program to help employees advance their careers.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Overall, not a bad job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Inquiry Coordinator in San Diego, CA
    Former Employee - Student Inquiry Coordinator in San Diego, CA

    I worked at Bridgepoint Education

    Pros

    Great benefits, 401k match, very low stress, friendly atmosphere

    Cons

    For-profit online education is a dying industry

    Advice to ManagementAdvice

    Keep doing what you are doing

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Facilities in Denver, CO
    Former Employee - Facilities in Denver, CO

    I worked at Bridgepoint Education full-time (more than 3 years)

    Pros

    Great people to work with.

    Cons

    Grew too fast and couldn't get it's legs underneath them.

    Advice to ManagementAdvice

    Hire quality, not quantity.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Best Professional Career Crash Course

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Learning and Development in San Diego, CA
    Former Employee - Learning and Development in San Diego, CA

    I worked at Bridgepoint Education full-time (more than 5 years)

    Pros

    The company has good benefits, a matching 401k, a gym and many other perks like great buildings and technology to work with. In this company you can enter as a student fresh out of college , in turn gaining the most fantastic professional career training experience. If you have the drive, you will quickly move up rank in the company finding fantastic professional development opportunities. I started out entry level making hardly $30,000 but 7 years later I was making nearly $70,000. Along the way I met so many wonderful people. Seriously, the talent pool in this company is unreal and many of the people there are like minded young professionals. It is a high stress and high stakes job blended with the environment that young professionals can create that is fun. I am thankful for my time here and the people I met. As these people forever helped to shape me as a professional. I now feel like I can handle any situation that is thrown my way in my new career because at Bridgepoint changes and trouble shooting are part of the job. To sum it up-Bridgepoint is like professional bootcamp.

    Cons

    The con is the changes that always are happening but it also keeps it a dynamic environment. Talent people get burned out here because of the rapid work pace and the constant changes in process. It can be hard to watch talent people leave but that happens at every company.

    Advice to ManagementAdvice

    Of the 5 managers I had here 4 were fantastic. Keep up the great work managers I know what a hard job it is!

    Recommends
    Positive Outlook
    Approves of CEO
  9. Good company, great coworkers, needs to learn accountability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education full-time

    Pros

    I have been here about 7 years. I love working here, and have always liked my coworkers. I have found some life-long friends here. I also really enjoy the work I do, and have seen my professional career take huge leaps while I've been here.

    I have earned several promotions, and am happy with the pay. There were times where I felt underpaid, I put my head down... worked... and earned a better job with better pay. I will always recommend this company to the right person.

    Cons

    The training is a bit lax here. It hurts that the company is not doing great financially, but it should still invest in the people it has. Since layoffs have hit over the last year or two, moral has been negatively affected. And immediately following a layoff, a lot of the top talent leaves for other opportunities. I've seen a lot of smart, good people leave, and I believe it hurts the company in the long run.

    Reading a lot of the other reviews, the Admissions (recruiting/telemarketing) group seems to write most of the negative reviews. The culture in Admissions is not good. There is a lack of accountability to leadership, and in general poor management in the middle-management layer. People are cleaning the wrong house by letting lower level people go, and they seem afraid to let go of Directors and VPs in the Admissions group. Yet those are the people who seem to generate the culture of fear. Until that changes, I don't see a great future for Admissions. And since Admissions drives the revenue... the company as a whole...

    Advice to ManagementAdvice

    Be accountable to what you say. Offer a message we can believe in, and we will follow.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10. I love my work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education full-time (more than 5 years)

    Pros

    Management is always seeking out ways to create a work culture that exceeds the norm. The people I work with are great. There is hardly a dull moment.

    Cons

    The only con, which can be viewed as a pro, is that there is always change. Any company not adapting is sure to fall. So while adjusting can be annoying, it also helps the longevity of my employment!

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. Slowly maturing in the last couple of years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Bridgepoint Education full-time

    Pros

    Has a decent budget to work with enterprise solutions.
    Lots of great problems to solve.

    Cons

    Too many engineering teams with different goals.

    Advice to ManagementAdvice

    Break down the silos!!!
    Upper management communication seems to be lacking.

    Recommends
    Neutral Outlook
    No opinion of CEO

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