Bridgepoint Education

www.bridgepointeducation.com
Engaged Employer
Add Review

Bridgepoint Education Reviews

Updated February 12, 2015
30 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset

30 Employee Reviews

Sort: Popular Rating Date
  1. Not as good since the company went public (from what I hear)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in San Diego, CA
    Current Employee - Software Developer in San Diego, CA

    I have been working at Bridgepoint Education full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    We get a good balance of assignments to achieve a 40-hour work week and our hours are flexible. We have good teamwork and collaboration within the (BTS) department and the enterprise. We have fun company, department, and team events. We get technical training opportunities, the location and facilities are great, and the benefits are good.

    Cons

    There is a constant looming threat of reorganization (i.e., layoffs), usually every three months. We also get less and less perks each quarter, including losing our training budgets.

    Advice to Management

    Multiple layoffs in one year wasn't good for morale.


  2. Helpful (1)

    Admission Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admission
    Former Employee - Admission

    I worked at Bridgepoint Education full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Bennies, Gym access, cafeteria, great people to work with. Great medical and dental

    Cons

    It's Game of Thrones here - the good guys and the bad guys get killed off eventually. Your life is numbered with this company from the moment you walk in the door. It doesn't matter if you were on top of university production that bad month counts. Oh and don't plan on taking more than 1 week of vacation off as a matter of fact don't take a vacation at all because this is a cut throat culture. Your work will be handed to someone else. Your work will diminish and you if you don't meet minimum expectations you will have a write up and or fired.

    Advice to Management

    I know it's not my direct supervisors because they are fired and hired almost as much as us in the trenches but to those higher up- just ask yourselves some questions- does hiring and firing half of San Diego really work for you guys?
    Don't you think high attrition rates diminish the quality experience to our students as well as waste company resources and time?
    example-if you are continually firing and laying off people you are left with a young (promising?) staff that has to run around trying to figure out what they are doing- they ask the manager that doesn't have time to explain. They go see us who are performing well. We are stuck training our fellow man which takes us away from our production. Mistakes are made and things eventually work themselves out but not after days or weeks have gone by. They slip up a bit and production may go down to people trying to lend a helping hand -now the new staff isn't so promising and the current staff has lost it's luster. You then replace them with some new people that you hire. I overheard a director telling a manager that they will be firing a bunch of people that shouldn't be fired one late night when I was working my tail off.

    I had 2 friends that were moved up to from core (require AT LEAST 4 students a month with crappy leads) to home grown position (required AT LEAST 8 student enrollments a month with better leads) because they were killing it working core. "Why would anyone want to take on more responsibility while getting paid the same thing" we cried? Oh ya, because you painted a picture of just a possibility they would get paid more. "It sounds like it makes sense but we don't trust you" a bunch of us thought. You then fired my friends because their production was too low for a home grown position. - You dummy- why didn't you just move them back down since you didn't give them a raise. Oh that's right you can't move them down a position for God only knows why?

    Finding staff that has worked in admissions for more than 3 years is pretty rare. Keep these guys!!!
    My advice is chill out on your staff that has been through thick and thin with you. If your admissions staff has been there for more than 3 years and they have a bad month or two. Chill out on them! They have obviously shown commitment to the University. Get to the root of the problem- is it our CRM that is trouble, is it the manager that is trouble, resources?
    Sure you can hire 5 people to take his or her place but then they have to train 3 months, learn a ton of new things, make mistakes all over again- you already paid the first person to make these mistakes , learn and train, just have some patience and confidence they will get back on the horse.

    Anyways - I'm done here Good Luck!


  3. Helpful (2)

    No Honor & Integrity - w/ company since 2007

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Institutional Research in San Diego, CA
    Current Employee - Institutional Research in San Diego, CA

    I have been working at Bridgepoint Education full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free or discounted tuition offered to employees, spouses, and dependents who attend Ashford University or University of the Rockies. Casual dress and work environment.

    Cons

    Education and for-profit are huge contradictions. The focus is not on empowering and engaging students, its increasing enrollment and the amount of government financial aid paid to your institution. The struggling enrollment numbers have created layoffs every six months since 2012.

    Advice to Management

    The organization is too fr gone for advice. Things are not going to change. It is up to the employees to recognize the organization does not have the students or employees best interest at heart. Collect your paycheck, learn as much as you can, get your diploma, and move on.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great ideas, lack of vision in realizing them

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people in my division. Most sites have gym and cafeteria. Great life/work balance in my dept. Challenging and fulfilling work.

    Cons

    Cult-like executive worship. Lack of clear vision/mission, except to turn a profit. Rampant nepotism, HR does not seem to exist for employees, but to protect management.

    Advice to Management

    Flatten out the organization structure and do away with the rock star executive status. Get creative when it comes to laying people off. You would do better to find positions for some of the talented people who are let go b/c their positions were eliminated.


  6. High hopes, Low return

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA

    I worked at Bridgepoint Education full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    benefits, pay, tuition reimbursement, facilities are clean, convenient locations

    Cons

    culture, lack of clarity between management and other employees

    Advice to Management

    work on having candor and clear communication


  7. Helpful (1)

    Student Dispute Resolution Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Dispute Resolution Specialist in San Diego, CA
    Current Employee - Student Dispute Resolution Specialist in San Diego, CA

    I have been working at Bridgepoint Education full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is starting to focus on employee retention. I enjoy my co-workers and the company takes social responsibility very serious.

    Cons

    There are not many positions available to promote. The company needs to focus on hiring more people so the current employees are not over worked. This will allow employees to produce quality work, which will in turn make the student more successful.

    Advice to Management

    Hire more people.


  8. Helpful (2)

    Ups and Downs, but Headed in Wrong Direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Director in San Diego, CA
    Former Employee - IT Director in San Diego, CA

    I worked at Bridgepoint Education full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Many work teams are able form strong bonds, have fun - it all depends on the manager, Director, VP of the particular area.
    Will cover 100% of tuition for bachelors or masters if at their schools.

    Cons

    Some really bad individual management makes it awful for certain team - be sure to interview them as much as they interview you.
    Salaries are low compared to industry (have not increased in years)
    CEO was awarded title of "greediest CEO in America" a few years back - rightly so. While there are layoffs and low staff salaries, he earns $20-25 million per year. (At a company whose total revenue is around $800million! Totally unacceptable)

    Advice to Management

    Get CEO and top exec salaries in line with reasonable numbers for a company no longer growing rapidly. That alone would vastly improve profitability and share price. Exec salary, distractions (like the current HR lawsuits), and lack of leadership now that company is beyond startup mode are stifling its potential.


  9. Helpful (2)

    Sad to see such a great place go downhill

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BTS in San Diego, CA
    Former Employee - BTS in San Diego, CA

    I worked at Bridgepoint Education full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I worked for BPE for 5 years. The earlier years were amazing even if a bit dysfunctional at times. There was better community, camaraderie, team work, an air of cooperation, and a true desire to become better at all we did. We may not have always achieved doing a specific process better but we tried and were truly interested in improving. The team events in the department were phenomenal! We felt like a community and had events that encouraged that we be connected. I had true friends I will carry on into my other positions. We protected and looked out for each other. That all started to change when we went public.

    Cons

    After going public, the senior management and C-level folks made the priority the shareholders, not doing the right thing for the company or the business. Because of that the company work environment went downhill. Morale took a hit. BTS in particular kept thinking the answer to fixing all our business problems was to keep reorganizing. They would wait 6 months, then reorganize again, never letting us settle into something constructive and productive. Our efficiency kept dropping as did the desire to work as a team. The only reason I stayed for the last year was my love of the people I worked with, and second was the desire to stay in a job I had verses going in search of one.

    Then we had the first major layoff in January 2012. It was the single most horrible experience in over 20 years of working I have ever experienced. I wasn't laid off but many of my friends were. And they were treated so inhumanely it ended up being a traumatic experience rather than a manageable one. Not that it would have been easy no matter what, but seeing people treated as if they were a number, a criminal or simply didn't matter was just horrible. Then I saw about 100 people leave after the fact...just from BTS. It was hard to be motivated to work for a company that no longer had any desire to be loyal to its own people.

    The benefits slowly are being whittled away so that more of the expense is picked up by the employee and the quality of the benefit is going down. Because BPE had to become more fiscally responsible (and they certainly needed to do so), the team events were cut back drastically. While that makes sense, they could have been replaced with less expensive things, like a day out at the park, potlucks, or other things like that. I didn't expect my employer to pick up the tab for everything. I can contribute. As a matter of fact, people tend to take ownership and have pride in what they directly contribute to.

    And BTS' senior management does a very poor job with strategic planning. And there is no excuse for it. Planning and execution should have been their primary job. And they failed to do so every year. This last year was the closest and it was still poorly structured. And forget communicating it. What was thought about stayed in the management meetings and never went any further. Poor communication and poor execution.

    Advice to Management

    See the cons...strategic planning, communication and execution. Take some classes and learn how to do that. Most of you are simply poor at it. I really think Andrew Clark is more interested in his bonus than in his company and what he started it for. $12 million in bonuses to date this year. I would have given it back given how many people have had to be cut. And we really couldn't afford to cut in BTS. And figure out how to encourage team work without spending a lot of money. It's possible to do. I did it while there and tried to do so as an example of what could be done. You're leaders...lead.


  10. Entry Level Haven

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Inquiry Coordinator in Poway, CA
    Current Employee - Student Inquiry Coordinator in Poway, CA

    I have been working at Bridgepoint Education full-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Goals are direct and understood from the top to the bottom

    Cons

    Opportunity for growth is very limited


  11. Helpful (1)

    The people are not the problem, the system is. Good people, broken system.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal
    Current Employee - Legal

    I have been working at Bridgepoint Education full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    I know I would love my co-workers if I spent time with them outside of work. However, the system makes me dislike some of them because of what they are asked to do, not who they are. The pay is decent, manageable. I love being an exempt employee, I probably would not work here is I was asked to not be.

    Cons

    Since I have the job I do, I see all of the wrongs the university does as a whole, from a student's perspective. The system is definitely more valuable than the employee. I wish I would have worked here before it became a "public" company.

    Advice to Management

    Get new management. I cannot stand it when the system is put before the employee, not a recipe for success.



Showing 30 of 136 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.