Brightcove Reviews

Updated September 17, 2014
Updated September 17, 2014
28 Reviews
3.8
28 Reviews
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David Mendels
16 Ratings

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  1. 1 person found this helpful  

    Great Place to work, Feels like regaining momentum

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Brightcove full-time for more than 3 years

    Pros

    * Dynamic space, interesting customers and technology
    * Great people, great work environment
    * After a period where innovation slowed down due to "engineering debt" pace has really picked up and a lot of cool new product is shipping or about to ship.
    * Culture: Passionate, fun, high energy

    Cons

    * Not really a con, but competitive market and ambitious company means expectations are high and you have to want to work hard.

    Advice to ManagementAdvice

    Mostly doing a good job; Keep it up.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Exciting changes for software developers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Boston, MA
    Current Employee - Software Engineer in Boston, MA

    I have been working at Brightcove full-time for more than 5 years

    Pros

    There's a lot of exciting projects happening in development which makes for an interesting time. The move away from a monolithic codebase to smaller, bite-sized projects that are fully managed by one team has been a very healthy move.

    The people who work here are smart and fun to work with. There's plenty of opportunities to spend time with others through Tech Wed, Friday show and tell with beers, Hack Week, etc.

    Cons

    Brightcove is getting a little old, in software years. With any older company, you start to get legacy pains. If you have to work on these legacy pieces, it's painful. The systems department is in the process of rebuilding, and that's painful too.

    Advice to ManagementAdvice

    Focus on developers, inside the company and out. That's what the best software companies do and Brightcove needs to do even more of.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work for software engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Software Engineer  in  Boston, MA
    Current Employee - Principal Software Engineer in Boston, MA

    I have been working at Brightcove full-time for more than 3 years

    Pros

    Learning: Online video has been evolving rapidly in the last few years, working at Brightcove gives software developers to get the chance the work on new technologies as the the business evolves. The projects are interesting and you are always learning something new.

    Career development: The company has experienced a tremendous growth and with that there are plenty of opportunities for developers to take the lead or propose ideas and run with them. If you are comfortable being in the spot and running with projects that put you out of your comfort zone, this is a great place.

    Great perks: Software development is an art, the Boston office offers a great environment for collaboration but also plenty of room for you to work on your own, go for a walk while you think about a problem or simply grab a coffee or snack on the massive kitchen where you can socialize with other peers.

    Cons

    Dealing with rapid change: this is a business that continues to move rapidly. So you might end up working on high risk/high reward projects that will come with their fair share of ambiguity. Even though there are really smart people working here and the support network is great, if you don't feel comfortable dealing with ambiguity or rapid change, you might end up feeling lost at times.
    Opportunities won't be handed to you by management: You need to have a good radar on the opportunities that might be arising, and then prepare. This is a place where preparation meets opportunity all the time.

    Advice to ManagementAdvice

    Keep sharing even more what the company is thinking about next, so engineers can participate even more on defining the future of the company. There also should be more activities like the hackaton throughout the year (vs once a year)

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great leadership, competitive industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Boston, MA
    Former Employee - Sales in Boston, MA

    I worked at Brightcove full-time for more than 3 years

    Pros

    The leader in a very competitive field, although Youtube is always lurking as a disruptor. Leadership that has done it all before, is honest, meritocratic, and makes tough decisions. The company will take care of you if you work hard and are willing to ask for what you want. Great office in downtown Boston. The CEO is very hands on. Everyone is happy to come to work and there are employees who have been there for a long tme.

    Cons

    They have let some bad hires stick around for too long. The company could use a more aggressive R&D focus, to build products that can allow it to kick into the next phase of growth.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good stable technology company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Brightcove full-time for more than a year

    Pros

    -Positive work/life balance
    -Good culture, most employees are friendly
    -Leadership makes an effort to make it a fun place to work
    -Thousands of happy customers
    -Strong management team
    -Growth opportunities
    -Compensation is fair

    Cons

    -Product management is a protected class and pardoned for missing all deadlines.
    -Product went from setting the industry standard to barely meeting it.
    -Sales are expected to combat market and competitive pressures with sales techniques, not product innovation.

    Advice to ManagementAdvice

    Invest in strong, solid product management leadership.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Best place ever to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Receivable  in  Boston, MA
    Current Employee - Account Receivable in Boston, MA

    I have been working at Brightcove full-time for less than a year

    Pros

    Company is innovative, relaxed, fun. I am happy to wake up every morning to go to work.
    Lots of company outings.
    great environment and people

    Cons

    Cannot find any cons, except if the noise of basket ball is disturbing for you

    Advice to ManagementAdvice

    Just continue like that. It is perfect!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Fantastic opportunities for career growth at a fast growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Engineering  in  Cambridge, MA
    Former Employee - Engineering in Cambridge, MA

    I worked at Brightcove

    Pros

    The following was primarily about my experiences working at Brightcove's engineering org:

    * Great opportunities for growth. Brightcove promoted people fairly aggressively and tailors careers individually versus trying to fit them into a mold.
    * Challenging large-scale projects. The engineering org was less than 100 people, but the product reaches millions of viewers. This allowed a great sense of individual influence -- there aren't many other companies at this modest size with this many customers.
    * Non-political, non-micromanaged environment. There was a high emphasis on self-directed teams, which means that decisions were not oppressively top-down. Teams came up with their own deadlines and defined how they approached their work.
    * Mature processes. The engineering organization had very mature processes in terms of how Agile, QA, etc. The engineering process overall works very well.
    * Fun perks. The kitchen was incredibly well stocked with free food. Some teams regularly have nerf gun wars. There's lots of free lunches. We got free beer during our demo Fridays and often had spontaneous beer or birthday parties. There were crazy off-site meetings with talent shows and partying. We got money to dressup for Halloween. Brightcove hosts a huge yearly conference which includes a harbor cruise with free alcohol and food.
    * Financial success. Brightcove is doing very well financially, which is reflected in bonus payouts, salaries, and other financial incentives; and Brightcove IPO'd in 2012!
    * Experienced leadership. Many of the senior leadership had worked together previously in building up large successful companies. Overall, the leadership competency here is very high compared to the size of the company.

    Cons

    * Brightcove has immense challenges to overcome. Part of this is because of the scale of the organization versus the immense number of customers. It's both exciting and terrifying at the same time. This is not a true "dislike", but be prepared to be challenged.
    * Brightcove is a big target for competitors because it's the market lead.

    Advice to ManagementAdvice

    Keep reminding us of our position and vision. Sometimes it was easy to lose sight that I was working at a top company because my day to day life involved fighting fires and handling issues. Continually celebrate successes so that you can keep taking pride in what you're accomplishing.

    As Brightcove grows, make sure that the core values are maintained. Brightcove has built up a fairly unique culture of smart and easy-to-get-along with employees. Having a nice salary and working on cool stuff is great too, but the emphasis on employees is a huge part of why it was exceptional to work here.

    Recommends
    Approves of CEO
  9.  

    Just a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer  in  Cambridge, MA
    Current Employee - Software Engineer in Cambridge, MA

    I have been working at Brightcove

    Pros

    * Smart people.
    * Amazing, fun, collaborative workplace environment
    * Challenging, interesting, and meaningful problems
    * Just went public!!
    * Moving to the newest building on the Boston waterfront
    * Great to be part of a winning environment - people are positive and in good spirits.

    Cons

    * People are almost too nice!
    * Some growing pains, both in terms of technology/scale and as a business.

    Advice to ManagementAdvice

    Continue to invest in your engineers and give them more freedoms. They often have some of the best insights into the product.

    Recommends
    Approves of CEO
  10.  

    Energetic and friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA

    I have been working at Brightcove

    Pros

    - People are consistently friendly and helpful, not because they have to be but because they want to be. Questions are welcomed and encouraged; the environment is very positive and laid-back, but at the same time, everyone works hard and gets things done.
    - Management is proactive and really tries to listen to what employees are saying and translate that into action. Employees are encouraged to speak up if they feel they are not being heard.
    - No politics to speak of. This is where the emphasis on building culture has really paid off.
    - Work-life balance is important, and time off when necessary is seen as a good thing.

    Cons

    - Sometimes being nice ends up above speaking up. Creative, constructive conflict is a good thing.
    - Close quarters. Moving to a new office will probably resolve this, but there's minimal privacy to do things like take a phone call.
    - Inter-team communication isn't quite what it ought to be, though effort is certainly made
    - Different departments (e.g., sales and engineering) are out of touch with each other for the most part - there are areas where each could help the others improve.

    Advice to ManagementAdvice

    Be very careful of ending up out of touch with your rank-and-file employees as the company grows, and putting customers' happiness above your employees' - if anything kills the company culture, it will be bureaucracy and becoming distant from the little guy. The flexibility within the company is a great asset, and the servant-leader paradigm works extremely well. Don't let that slip.

    Recommends
    Approves of CEO
  11.  

    Market leader and great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brightcove

    Pros

    - Has been able to define a market segment and stay at the forefront for 6+ years
    - Customer-first attitude. Results driven behavior for the most part and a minimal amount of politics.
    - Has been able to pivot like a startup, even as the startup grew to adolescence
    - Ethical and honest behavior internally and externally
    - From the beginning people put an emphasis on culture as well as results and this has paid dividends. I am surprised at how well the no a-hole policy worked out.

    Cons

    - Boston winters
    - Cambridge office space is jam-packed and the office doesn't have great "flow" but that will get improved with a move to a new building next year
    - I've never loved the tendency to rely on email so heavily for communication, but that's partly the times and not necessarily a Brightcove thing.
    - Sometimes people are too nice and a little more confrontation wouldn't be a bad thing

    Recommends
    Approves of CEO

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