Brink's Home Security

  www.brinkshomesecurity.com
  www.brinkshomesecurity.com
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Brink's Home Security Reviews

27 Reviews
3.3
27 Reviews
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Robert B. Allen
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12 Employee Reviews Back to all reviews

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  1.  

    Good Job to get you by until something better comes along.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Messenger  in  Aurora, CO
    Current Employee - Messenger in Aurora, CO

    I have been working at Brink's Home Security full-time for more than a year

    Pros

    Great people, exciting work, and overtime up to your eyeballs.

    Cons

    No upward mobility, To much risk not enough pay for the risk.

    Advice to ManagementAdvice

    Doing good job keep it up.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great company, one of the good ones acquired by one of the bad ones.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Irving, TX
    Former Employee - Director in Irving, TX

    I worked at Brink's Home Security full-time for more than 8 years

    Pros

    Culture, Culture, Culture Took care of the customers and their employees.

    Cons

    Moved a little slow at times but overall great company.

    Recommends
    Neutral Outlook
  3.  

    Testing Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Testing Specialist  in  Irving, TX
    Current Employee - Testing Specialist in Irving, TX

    I have been working at Brink's Home Security

    Pros

    Treat their employees very well.

    Cons

    I have no cons to list.

    Advice to ManagementAdvice

    None.

    Recommends
    Approves of CEO
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  5.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst  in  Irving, TX
    Current Employee - Analyst in Irving, TX

    I have been working at Brink's Home Security

    Pros

    This place is full of honest and good people, who are committed to their jobs yet open to discussion of new ideas.

    Also, Call Centers are located within the campus, so you get a good sense of diversity and reality.

    Cons

    IT change processes are a little muddied and difficult to follow, but intentions are there, and management has strong technical ability.

    Vacation benefits lack. 2 weeks/year for the first 5 years, but this does not include sick days. This of course seems to encourage folks to play hooky!!

    Advice to ManagementAdvice

    Be aware of how the business culture is changing. Lots of long-term employees can cause a stagnant culture that has not progressed with the times.

    Recommends
    Approves of CEO
  6.  

    Broadview Security - Excellent for contact center workers, disorganized at upper levels.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Knoxville, TN
    Current Employee - Anonymous Employee in Knoxville, TN

    I have been working at Brink's Home Security

    Pros

    Broadview Security (formerly Brink's Home Security) is an outstanding work environment. The employees and supervisors all maintaina positive working relationship and there is a great sense of "team" within each group and department. The benefits are comparable to similar organizations with reasonably priced health, dental, and vision benefits. Employees are provided with adequate time off and the company has a flexible attendance policy. Compensation for call center employees is slightly better than most in the area. In addition, there is a clear career path for contact center employees to develop via a structured training and development program.

    Cons

    As is the case within many companies, information is generally poorly communicated. Conflicting information is often delivered to front-line employees and revised several times over a short period of time.

    Compensation for exempt level employees is below average for the market.

    There are insufficient opportunities for exempt level employees to progress and grow professionally at some locations.

    Advice to ManagementAdvice

    The appearance of disorganization and poor decision making often frustrate employees at all levels of the organization. The best advice I could give would be to closely evaluate the work environment for the front-line representatives and attempt to view organizational, policy, and procedure changes as they do. I would also encourage market studies to determine a more competitive pay scale for exempt level staff.

    Approves of CEO
  7.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Outbound Sales Representative  in  Irving, TX
    Current Employee - Outbound Sales Representative in Irving, TX

    I have been working at Brink's Home Security

    Pros

    job stability, working outbound you get to have the weekends off and you don't go home too late at night

    Cons

    the training program could be a little longer there are times that it seems rushed

    Advice to ManagementAdvice

    continue to look for shining eyes, people who are interested and eager to develop (themselves) if needed and provide them with the incentives to continue their development

    Recommends
    No opinion of CEO
  8.  

    A good place to grow, learn, and live.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Start: Trainer. End: Web Developer  in  Irving, TX
    Former Employee - Start: Trainer. End: Web Developer in Irving, TX

    I worked at Brink's Home Security

    Pros

    Brink's Home Security allows employees who put forth effort to grow in their knowledge and careers. The management is willing to listen to their employees and often asks for additional ways to improve the company. The company is based upon a sense of integrity and taking care of their customers and has been steadily successful with that approach.

    Cons

    Brink's Home Security compensation is not in its pay. If a prospective employee is focused more on immediate income than the opportunity to gain new skills and experience, then they should look elsewhere.

    Advice to ManagementAdvice

    Continue what you are doing. Because of the focus on improving the skills and experience of your employees instead of hiring the most expensive employees you can, the company is creating loyal employees for reasonable periods of time. (3-5 years). The culture will keep some of those employees for longer while allowing other employees to respectfully leave in search of more financial compensation, but with Brink's as a happy memory on which they would return.

    Recommends
    Approves of CEO
  9.  

    Advice to Brinks Mauritius ltd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Triolet (Mauritius)
    Current Employee - Anonymous Employee in Triolet (Mauritius)

    I have been working at Brink's Home Security full-time for more than a year

    Pros

    Initial good incentives
    Green snd beautiful workplace but no time to enjoy
    Many projects and work experience opportunities

    Cons

    No reward or analysis of individual output
    Stagnant salary and no further incentives for engineers
    Personal and internal attacks
    Value of speaking skills rather than hard work
    Lack of team spirit

    Advice to ManagementAdvice

    Adapt global culture to local context
    Invest in team building
    Impose quality time at work to help employees stay healthy and more productive

    Recommends
    Positive Outlook
  10.  

    It was very enriching and a comfortable workplace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trainee  in  Solitude, Pamplemousses (Mauritius)
    Former Employee - Trainee in Solitude, Pamplemousses (Mauritius)

    I worked at Brink's Home Security as a contractor for less than a year

    Pros

    Everyone is eager to help each other.

    Cons

    Too far from a good restaurant.

    Recommends
    No opinion of CEO
  11.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Security Sales Consultant
    Former Employee - Security Sales Consultant

    I worked at Brink's Home Security

    Pros

    happy people to work for

    Cons

    too much work for my schedule

    Recommends
    No opinion of CEO

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