Brinker

  www.brinker.com
  www.brinker.com

Brinker Reviews

90 Reviews
3.5
90 Reviews
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Brinker CEO & President Wyman Roberts
Wyman Roberts
0 Ratings

Review Highlights

Pros
  • Flexible hours during down times (in 5 reviews)

  • Great culture, great work life balance (in 5 reviews)


Cons
  • long hours management can treat you like a child (in 8 reviews)

  • Work-Life balance is nonexistent (in 3 reviews)

More Highlights

11 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    For people very passionate about the casual dining industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brinker full-time

    Pros

    work-life balance, casual dress, location

    Cons

    leadership, not selective in hiring policies

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    It's a server job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Brinker part-time (more than an year)

    Pros

    Flexible hours during down times. Fun crew to work with. Understanding management

    Cons

    Working on holidays mandatory. Restaurant is beginning to cater more to lower class customers. Identity crisis, do we want to be fine dining or do we want to be casual?

    Advice to ManagementAdvice

    Quit catering to the lower class.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sad and disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Bellevue, WA
    Former Employee - Restaurant Manager in Bellevue, WA

    I worked at Brinker full-time (more than 5 years)

    Pros

    With the right Area Director your job can be enjoyable and rewarding.

    Cons

    With this company it's not what you know, it's who you know. The General Manager should have experience in restaurant management and work their way up the ladder. Brinker used to hire from within, unfortunately that is no longer the case. Retaliation is prevalent. Micro-managing is abundant. Lying is a daily occurrence.

    Advice to ManagementAdvice

    Open your eyes to what is going on in each restaurant on a daily basis. Check turnover of hourly team mates, training new people costs money. When someone calls the Whistle Blowers hotline, take their complaints seriously in a timely manner. Most employees complain about their job and move on, those with the passion to call in with an issue usually have valid complaints.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    It will serve a purpose...for a time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Richmond, VA
    Current Employee - Server in Richmond, VA

    I have been working at Brinker full-time (more than 5 years)

    Pros

    Flexibility of schedule especially for those pursuing college degrees or other education

    Cons

    Built upon a strong foundation some managers fail to carry through on values of the culture

    Advice to ManagementAdvice

    Upper management should thoroughly vet lower level management before hire

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Not for those who care or want to succeed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Culinary Manager
    Current Employee - Culinary Manager

    I have been working at Brinker full-time (more than 8 years)

    Pros

    You get a paycheck, that's it.

    Cons

    As a manager, you are constantly required to cut hours to make your budget/plan. By doing this, you are required to cook, be a dishwasher, be a server, be a host, run the window, etc. we put in 70 hour work weeks and then get the "you need to cut more hours" from the schedule.

    Your GM is not held accountable. You will work your butt off to get ahead but at the end of the day, it's just to make them look good. I was recently told to "figure out the solution" for a problem we've had for a year. My GM doesn't care about it. Rather than hold him accountable, it's left to me. It's easier to tell me to do something rather than my boss who is ultimately the one who should be making those decisions

    Work life balance is absolutely non existent. They talk a big game but there's no follow through.

    I've been promotable for 2 years and have been passed over twice. They don't like promoting women. It's only happened once in my career (almost 8 years).

    Advice to ManagementAdvice

    Hold GMs accountable for their location, not only their managers. Very few of us are getting the development we need and deserve. You are constantly telling us to. "Look in the mirror". May I suggest you do the same???

    We can cut all the hours you want but that work is still there to do. Your managers aren't leaders, they are highly paid hourly workers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chili Head in Orlando, FL
    Former Employee - Chili Head in Orlando, FL

    I worked at Brinker part-time (more than 5 years)

    Pros

    There were no pros to ths job

    Cons

    Exploitation. taking advantage of. all things they specialize in...

    Advice to ManagementAdvice

    Get an education...then criticize your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Bar Tender in San Marcos, TX
    Former Employee - Bar Tender in San Marcos, TX

    I worked at Brinker

    Pros

    Flexible schedule, ability to make good tips and meet new people.

    Cons

    Corporate does not value longtime employees. Management is constantly changing.

    Advice to ManagementAdvice

    Get away from putting food into Infrared warmers. Make food fresh ready to order. Focus on building regular customers instead of turning tables.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Transitional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Brinker

    Pros

    large company with growth opportunities

    Cons

    Inconsistent leadership
    Inconsistent policies and procedures at store level

    Advice to ManagementAdvice

    Empower managers and team members be to engaged in the direction of the company

    No opinion of CEO
  10.  

    Another waiting job that, well, is waiting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Brinker

    Pros

    Flexibility and quick money. Not bad for a part-time worker, full-time college student.

    Cons

    Customers are demanding since its a chain restaurant. There is a significantly high amount of turnover. Its a rather dirty industry as well.

    Advice to ManagementAdvice

    Offer more hourly since the economy has crushed tips.

    Doesn't Recommend
  11.  

    Learn and Leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Restaurant Manager in Concord, CA
    Former Employee - Restaurant Manager in Concord, CA

    I worked at Brinker

    Pros

    It was a great place to learn the fundamentals. At times the company was very organized and planned ahead. Some of the policies were strict and easy to follow.

    Cons

    Very little regard for amount of hours worked by salaried employees. I worked 100 hour weeks and was never given any additional time off.

    When new standards or policies were introduced there were few tools available to institute them. One year Catering was made a critical component of our job but no catering training or supplies were offered.

     In the last few years of my employment they began making rash decisions with little forethought other than, "We must do this because our competitor is doing it."

    Advice to ManagementAdvice

    Area Directors can be good or bad but Brinker had several poor Area Directors who were responsible for many of the better people leaving. These same Area Directors OFTEN broke the very rules they maintained (such as fraternization) and showed poor leadership. Who is managing the mid-managers?

    Doesn't Recommend
    No opinion of CEO

Brinker Photos

Brinker has fun company-wide meetings. This was circus themed, with senior leadership dressed as clowns.
Todd Wilbur filmed the show Top Secret Recipe on Brinker campus.
Chili

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