Brinker Reviews

Updated June 27, 2015
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Brinker CEO & President Wyman Roberts
Wyman Roberts
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Pros
  • Work/life - flexible hours; often see kids or dogs in office; on-campus gym (in 5 reviews)

  • Great culture, career developers, many professional connections (in 5 reviews)

Cons
  • long hours, high turnover, could use more support (in 8 reviews)

  • Work-Life balance is nonexistent (in 3 reviews)

More Pros and Cons

13 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    Horrible you'll never receive a raise.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostest in Carrollton, TX
    Current Employee - Hostest in Carrollton, TX

    I have been working at Brinker part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The food discount that is 50% is very beneficial to myself and other coworkers that are in the building. also the online hit schedule is very beneficial when it comes to releasing and picking up other shifts.

    Cons

    After being here for almost two years I haven't received an evaluation that I'm suppose to get for a raise the one time I did receive a raise it was from me personally asking my GM for a raise and that was a year and a half later .


  2. Terrible.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Rowlett, TX
    Former Employee - Server in Rowlett, TX

    I worked at Brinker part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The only thing that I enjoyed about working for chilis/ brinker international was the food discounts.

    Cons

    Everything was terrible. Unprofessional management was the worst.

    Advice to Management

    Hire restaurant managers that aren't jerks.


  3. For people very passionate about the casual dining industry.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brinker full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    work-life balance, casual dress, location

    Cons

    leadership, not selective in hiring policies


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It's a server job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server

    I have been working at Brinker part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours during down times. Fun crew to work with. Understanding management

    Cons

    Working on holidays mandatory. Restaurant is beginning to cater more to lower class customers. Identity crisis, do we want to be fine dining or do we want to be casual?

    Advice to Management

    Quit catering to the lower class.


  6. Sad and disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Bellevue, WA
    Former Employee - Restaurant Manager in Bellevue, WA

    I worked at Brinker full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    With the right Area Director your job can be enjoyable and rewarding.

    Cons

    With this company it's not what you know, it's who you know. The General Manager should have experience in restaurant management and work their way up the ladder. Brinker used to hire from within, unfortunately that is no longer the case. Retaliation is prevalent. Micro-managing is abundant. Lying is a daily occurrence.

    Advice to Management

    Open your eyes to what is going on in each restaurant on a daily basis. Check turnover of hourly team mates, training new people costs money. When someone calls the Whistle Blowers hotline, take their complaints seriously in a timely manner. Most employees complain about their job and move on, those with the passion to call in with an issue usually have valid complaints.


  7. It will serve a purpose...for a time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Richmond, VA
    Current Employee - Server in Richmond, VA

    I have been working at Brinker full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexibility of schedule especially for those pursuing college degrees or other education

    Cons

    Built upon a strong foundation some managers fail to carry through on values of the culture

    Advice to Management

    Upper management should thoroughly vet lower level management before hire


  8. Not for those who care or want to succeed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Culinary Manager
    Current Employee - Culinary Manager

    I have been working at Brinker full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get a paycheck, that's it.

    Cons

    As a manager, you are constantly required to cut hours to make your budget/plan. By doing this, you are required to cook, be a dishwasher, be a server, be a host, run the window, etc. we put in 70 hour work weeks and then get the "you need to cut more hours" from the schedule. Your GM is not held accountable. You will work your butt off to get ahead but at the end of the day, it's just to make them look good. I was recently told to "figure out the solution" for a problem we've had for a year. My GM doesn't care about it. Rather than hold him accountable, it's left to me. It's easier to tell me to do something rather than my boss who is ultimately the one who should be making those decisions Work life balance is absolutely non existent. They talk a big game but there's no follow through. I've been promotable for 2 years and have been passed over twice. They don't like promoting women. It's only happened once in my career (almost 8 years).

    Advice to Management

    Hold GMs accountable for their location, not only their managers. Very few of us are getting the development we need and deserve. You are constantly telling us to. "Look in the mirror". May I suggest you do the same??? We can cut all the hours you want but that work is still there to do. Your managers aren't leaders, they are highly paid hourly workers.


  9. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chili Head in Orlando, FL
    Former Employee - Chili Head in Orlando, FL

    I worked at Brinker part-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There were no pros to ths job

    Cons

    Exploitation. taking advantage of. all things they specialize in...

    Advice to Management

    Get an education...then criticize your employees.


  10. Disappointing

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Tender in San Marcos, TX
    Former Employee - Bar Tender in San Marcos, TX

    I worked at Brinker

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Flexible schedule, ability to make good tips and meet new people.

    Cons

    Corporate does not value longtime employees. Management is constantly changing.

    Advice to Management

    Get away from putting food into Infrared warmers. Make food fresh ready to order. Focus on building regular customers instead of turning tables.


  11. Transitional

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Brinker

    No opinion of CEO
    No opinion of CEO

    Pros

    large company with growth opportunities

    Cons

    Inconsistent leadership Inconsistent policies and procedures at store level

    Advice to Management

    Empower managers and team members be to engaged in the direction of the company



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