Brinker

  www.brinker.com
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Brinker Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.3 82 reviews

74% Approve of the CEO

Brinker Chairman, President, and CEO Doug Brooks

Doug Brooks

(43 ratings)

70% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible hours during down times (in 5 reviews)

  • Compensation, structure, ability to move up and be promoted from within (in 3 reviews)


Cons
  • long hours management can treat you like a child (in 6 reviews)

More Highlights
25 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great place to develop career foundations

    Marketing Director (Former Employee) Dallas, TX

    ProsGreat culture, career developers, many professional connections

    ConsSiloed departments, needs more R&D for future growth

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
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    • No Opinion of CEO

     

    A great opportunity to further your career.

    Area Sales Manager - Atlanta (Former Employee) Atlanta, GA

    ProsCompensation, structure, ability to move up and be promoted from within.

    ConsHuge company, small budgets, very share holder oriented.

    Advice to Senior ManagementPut more stock into employee ability to move intra-company.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Excellent

    Recruiter (Former Employee) Dallas, TX

    Prosgreat culture, fun place to work

    Consdownsizing, sold brands and jobs were eliminated

    Advice to Senior Managementtake care of people

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Relationship-oriented company

    Anonymous Employee (Current Employee) Dallas, TX

    ProsCasual dress - flip flops, shorts, tank tops are normal
    Food/beverage connection - 100% discount at chili's, 50% at Maggiano's; there's always food around; company events often include margaritas, beer, etc.
    Work/life - flexible hours; often see kids or dogs in office; on-campus gym
    Relationship-oriented - collaboration culture; building relationships is crucial to success; CEO Doug Brooks sets great example, knows literally every employees' name

    ConsPublic company - mood of company is tied to performance; more pressure if sales are down
    Food connection - "The Brinker 20" is real
    Large company - culture sometimes feels small, but usually hierarchical and slow in making decisions because have to check off and include everybody
    Inconsistent leadership examples - Maggiano's president has great personality and very personable, Chili's president is dry, not approachable, intimidating

    Advice to Senior ManagementKeep culture and fun going even if sales are down
    Find ways to get decisions made more quickly

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It has been satisfactory but not fulfilling to my expectations.

    Server (Current Employee) Raleigh, NC

    ProsFlexible hours, dynamic/energizing environment. Great working with the public. Ability to advance if you show that you want to.

    ConsHigh turnover rate, which leads to unpredictability in staff, clientele is difficult to work with and overall pay varies day to day

    Advice to Senior ManagementWe need a better solution for customer feedback

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    its pretty good

    Server (Current Employee) Austin, TX

    ProsIt is good for a college student. I wouldnt make it a career but it was good for me through college. not bad

    ConsDepending on if you work in a big city it can be pretty slow which can be bad especially if you are trying to make this a career which i highly suggest not to.

    Advice to Senior ManagementCare more about the employees in some cases.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Used to be great, but not anymore

    Corporate Director (Former Employee) Dallas, TX

    ProsFun business to work in. Encourages a family atmosphere. Very casual environment. Easy to achieve balance between work and personal time. For the most part, fair, equitable, friendly environment.

    ConsWay too laid back about standard processes, procedures and guidelines. Technology sucks -- most things were standard in the 1980s. There is rampant favoritism and people who should have been fired years ago are still hanging on. The casual dining industry needs a complete overhaul and Brinker is definitely behind the times. They are trying some new things, but some of those experiments are totally wacky. Woe to the person who speaks up to the crazy talk. If you aren't part of the wacky in-crowd, you may be out.

    Advice to Senior ManagementSome of the dinosaurs need to step aside, already.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Good job while in college

    Anonymous Employee (Current Employee) Grandville, MI

    Prosflexible hours, most money you'll probably make while going to school. great training system. if you need a day off, there are people there that can take em.

    Constraining takes about a month, can get very stressful. management are sticklers because it is a corporate company. not bad though

    Advice to Senior Managementthere seemed to be a lot of favoritism, but if I were a manager, I would do the same thing.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Fun place to wait tables

    Waiter (Former Employee)

    ProsYou get to write your name upside down with crayons on their paper table cloths, where goofy ties, and break out into spontaneous italian songs.

    ConsIts a corporate restaurant so they give you three table sections to which you make mediocre pay compared to some private restaurants which give you as many tables as you can handle.

    Advice to Senior ManagementPerformed competently but seemed to switch management a lot. Careful of the line between boss and friends, and don't play favorites.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Need to evaluate the model to ensure the constant change from buying/selling/franchising companies is really necessary.

    Human Resources (Former Employee)

    ProsThe people are wonderful. I know a lot of people would say that, but for this company it was so far beyond what I expected that at first I was a little suspicious. Never have I had bosses and coworkers who cared as much about me as a person as they did about me as a professional. That sort of culture is contagious, and I think Brinker has continued to bring in great people. I can also say that I never once saw a decision that was made that was without the best of intentions. While no leadership team ever makes all the right decisions, they always acted in the best interest of the company and were quick to change their path as soon as the result weren't headed in the right direction.

    ConsThe restaurant industry is a tough one to be a part of right now and has been for a few years. It's hard to have to say goodbye to friends and coworkers when the results force restaurants to close and people to be laid off. This is not unique to Brinker or even the restaurant industry, and I must say, I felt the employees were treated fairly in each case. Other challenges just include the nature of the industry itself - weekends are the busiest times, few holidays, long hours, etc. But, for those of us who love the industry, I think we thrive on that kind of schedule!

    Advice to Senior ManagementI would advice Sr. Mgmt that although there have been a ton of changes, they should stay true to who they are and remember their values as they go into new roles, perhaps supporting different concepts and working for new leaders. Brinker is special because of it's history. No company I have worked for had a stronger sense of that history and how it makes them unique. My fear is that in all of the upheaval, this could be lost or forgotten. While I think the leaders who were in place when I left would never forget that family like culture, where it's okay to have fun, because we should have fun taking care of the guests, it can be easy to lose that when too many leadership roles are replaced.

    Yes, I would recommend this company to a friend

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