British American Tobacco Reviews

Updated March 4, 2015
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26 Reviews
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British American Tobacco CEO and Director Nicandro Durante
Nicandro Durante
12 Ratings

26 Employee Reviews

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  1. Helpful (3)

    Bullying and office politics Rife

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Development Manager in Southampton, England (UK)
    Former Employee - Product Development Manager in Southampton, England (UK)

    I worked at British American Tobacco

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay initially, and perks. not a lot else!

    Cons

    Had vile Manager even though I was a manager. worked for over 5 years - no promotion; constantly changing KRAs - basically a set up to fail culture. He stayed I left with a years salary to keep my mouth shut. My manager would ignore me if I went in earlier than him. and basically set about to destroy my career. I had a breakdown because of him!

    Advice to Management

    Get rid of the dead wood - follow though on what you say you will do and develop more of your employees

  2. Helpful (2)

    bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trade Marketing Manager in London, England (UK)
    Current Employee - Trade Marketing Manager in London, England (UK)

    I have been working at British American Tobacco full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    good pay, flexible, diversity

    Cons

    bad management, highly politic oriented, grow based on network rather than performance, managed by bunch of high millage employees that have been in the company over 15-20 years, and are not interested in new education and trend

    Advice to Management

    no promotion based on network, make it based on performance. let some fresh blood come in and make some changes. Cutting budget is not saving, is loosing your talent

  3. Overall pleasant working environment and great colleagues. Management has deteriorated over the past years though.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Delivery Manager in Kuala Lumpur (Malaysia)
    Current Employee - Service Delivery Manager in Kuala Lumpur (Malaysia)

    I have been working at British American Tobacco full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Work-life balance, flexible working arrangements, generally professional and supportive colleagues.

    Cons

    Rife office politics, who you know trumps what you deliver or achieve, slow pace in decision making

    Advice to Management

    Brakes on the politics and accelerate to achieve the big picture.

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  5. Helpful (1)

    started my career at BAT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bucharest (Romania)
    Former Employee - Anonymous Employee in Bucharest (Romania)

    I worked at British American Tobacco full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    nice, spacious office; good computers; good working conditions
    no overtime

    Cons

    small salary
    too many young people -> chaos, bad attitude
    disrespect from colleagues from other BAT offices
    recommendation system means that only people that were recommended by someone on the inside will have an ok life in the company. the rest will have to prove more in order to have the same chances

    Advice to Management

    respect your employees

  6. Low level Intership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Analyst in Paris (France)
    Former Employee - Finance Analyst in Paris (France)

    I worked at British American Tobacco full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    A lot of time, Flexibility in deadline, Office spirit

    Cons

    No Training, No Days off, No perspective to be hired and little remuneration.

    Advice to Management

    Give more perspective

  7. Could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounts Payable Junior Analyst in San Jose, San Jose (Costa Rica)
    Former Employee - Accounts Payable Junior Analyst in San Jose, San Jose (Costa Rica)

    I worked at British American Tobacco

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -Flexible bosses (they didn{t have problems with letting you leave early)
    -Friendly environment
    -Asociacion Solidarista

    Cons

    -Terrible wages
    -A very transactional position (your college degree is in fact ornamental)
    -Poor criteria on the promotions
    -Management is full of disconnected people
    -Very poor career development

  8. Heavy politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at British American Tobacco

    Pros

    Excellent staff benefits, a lot of money, higher society

    Cons

    Heavy politics, unhealthy goal - to promote tobacco!!!

  9. Helpful (5)

    Political and male-biased working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at British American Tobacco full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay and bonus, and a good work life balance. Share scheme is a good perk. Really good people to work with (outside of senior management).

    Cons

    Promotion opportunities are rare and when they do happen they're based on political alliances and personal motivations rather than merit. Also, if you're female forget it as you'll rarely get above a certain level.
    Senior management rarely communicate anything meaningful beyond company platitudes.
    Constant restructuring and budget cutting.

    Advice to Management

    Start promoting based on merit, not who scratches your back. and stop the male bias.
    Also, allow one restructure to settle and see the results before you start planning the next one.

  10. Highly political, useless decision making process, long working hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Seoul (South Korea)
    Former Employee - Marketing in Seoul (South Korea)

    I worked at British American Tobacco full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefit - car and gas
    Opportunity for a promotion at junior level

    Cons

    Industry declining
    Social pressure
    Too many expats
    Only political people get promoted
    No delegation and empowerment
    Very long working hours including meetings in the evenings
    Expats pay no respect to the local people, only care about their bonus

    Advice to Management

    Don't abuse local employees any more. They are not working machines.

  11. Helpful (1)

    Management Lacks Leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at British American Tobacco full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Company culture, decent salaries and bonuses, good place to work.

    Cons

    Middle and Senior management are not interested in developing their people, although it seems that learning and development culture is written all over....
    They are not leaders for their subordinates and they gain "respect" by having a certain grade. Promotions are based on how well you are getting along with your manager, how many hours you are spending at work and how many times you go out for a drink. There is a talent management process in place, but no one takes this into account when there is a vacancy.
    If you have a different opinion, or if you contradict your manager, you have an attitude which affects your rating, although "strength from diversity" and "open minded" are stated as being core values of the company. Sometimes even yelling or bullying are used.
    Micromanagement is also shown at high levels. Some people are since forever in some positions, blocking roles and not bringing value any more. Many of these people, although they are not performing, are "covered" by their managers.
    There is not enough clarity in the tasks, sometimes because the managers have no idea what they want or they haven't checked understanding. Also, you can find yourself working on a project that is being done by someone else in the same time.
    There is an employee survey in the company but you are just asked for a feedback every 2 years, then nothing happens...

    Advice to Management

    Focus also on people management abilities of your senior and middle managers and not only on results that are usually brought by the teams that are in their subordination. Make sure that your managers are leaders and they are growing people and not only using them to get you the results. If you have lots of processes and surveys in place make sure that HR uses them in the right way.

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