British American Tobacco

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British American Tobacco Reviews

Updated July 22, 2014
Updated July 22, 2014
208 Reviews
3.8
208 Reviews
Rating Trends

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British American Tobacco CEO and Director Nicandro Durante
Nicandro Durante
103 Ratings

Review Highlights

Pros
  • Great link performance - pay, attractive bonus, great work life balance (in 10 reviews)

  • Professional and flexible and understanding work environment when it comes to the company (in 16 reviews)


Cons
  • No work-life balance or compensation for extra-hours work (in 13 reviews)

  • Basically you have no work life balance especially when they are launching new products in new markets (in 6 reviews)

More Highlights

19 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Political and male-biased working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at British American Tobacco full-time for more than 3 years

    Pros

    Good pay and bonus, and a good work life balance. Share scheme is a good perk. Really good people to work with (outside of senior management).

    Cons

    Promotion opportunities are rare and when they do happen they're based on political alliances and personal motivations rather than merit. Also, if you're female forget it as you'll rarely get above a certain level.
    Senior management rarely communicate anything meaningful beyond company platitudes.
    Constant restructuring and budget cutting.

    Advice to ManagementAdvice

    Start promoting based on merit, not who scratches your back. and stop the male bias.
    Also, allow one restructure to settle and see the results before you start planning the next one.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Highly political, useless decision making process, long working hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Seoul (South Korea)
    Former Employee - Marketing in Seoul (South Korea)

    I worked at British American Tobacco full-time for more than 8 years

    Pros

    Good benefit - car and gas
    Opportunity for a promotion at junior level

    Cons

    Industry declining
    Social pressure
    Too many expats
    Only political people get promoted
    No delegation and empowerment
    Very long working hours including meetings in the evenings
    Expats pay no respect to the local people, only care about their bonus

    Advice to ManagementAdvice

    Don't abuse local employees any more. They are not working machines.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Management Lacks Leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at British American Tobacco full-time for more than 8 years

    Pros

    Company culture, decent salaries and bonuses, good place to work.

    Cons

    Middle and Senior management are not interested in developing their people, although it seems that learning and development culture is written all over....
    They are not leaders for their subordinates and they gain "respect" by having a certain grade. Promotions are based on how well you are getting along with your manager, how many hours you are spending at work and how many times you go out for a drink. There is a talent management process in place, but no one takes this into account when there is a vacancy.
    If you have a different opinion, or if you contradict your manager, you have an attitude which affects your rating, although "strength from diversity" and "open minded" are stated as being core values of the company. Sometimes even yelling or bullying are used.
    Micromanagement is also shown at high levels. Some people are since forever in some positions, blocking roles and not bringing value any more. Many of these people, although they are not performing, are "covered" by their managers.
    There is not enough clarity in the tasks, sometimes because the managers have no idea what they want or they haven't checked understanding. Also, you can find yourself working on a project that is being done by someone else in the same time.
    There is an employee survey in the company but you are just asked for a feedback every 2 years, then nothing happens...

    Advice to ManagementAdvice

    Focus also on people management abilities of your senior and middle managers and not only on results that are usually brought by the teams that are in their subordination. Make sure that your managers are leaders and they are growing people and not only using them to get you the results. If you have lots of processes and surveys in place make sure that HR uses them in the right way.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    70% politics/"stakeholder management", 30% skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at British American Tobacco full-time for more than 5 years

    Pros

    - competitive benefits
    - matrix organization - so most work is cross-functional
    - many people with unique personality, the culture is quite similar across different market
    - great friday bars
    - a lot of opportunities for cross functional exposure and career progression

    Cons

    - easily find yourself drowned in politics, to the point where it compromises efficiency and effectiveness of work.
    - very slow at decision making - innovation works take forever
    - short-term oriented (very...)

    Advice to ManagementAdvice

    We know that it's a challenging industry, but operating in a business model which sole aim is to keep the stock market up in the short run really take the fun out of the business. Start investing more on tobacco alternatives (beyond e-cigarettes) and get it out faster in the market. That way, investor can start to look at the potential future of this industry and probably will start to see BAT stock as a long term investment, instead of just quick gains like it is now...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great place if you want to have a easy job with good work life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trade Activation Executive  in  Copenhagen (Denmark)
    Current Employee - Trade Activation Executive in Copenhagen (Denmark)

    I have been working at British American Tobacco full-time for more than 3 years

    Pros

    High salary
    good international possibilities
    introduced a new strategy that might change something there
    Extremely easy job. You do not work that hard.

    Cons

    Very low or non-existing moral among employees
    you need to work 6 years before you get promoted.
    you need to know the right people in order to get a promotion
    very operational. No skill-set is really needed.

    Advice to ManagementAdvice

    make it easier for people to move up

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Cold selfish, politics driven organization, with downturn momentum

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seoul (South Korea)
    Current Employee - Anonymous Employee in Seoul (South Korea)

    I have been working at British American Tobacco full-time for more than 5 years

    Pros

    - High salary and benefit to compensate for long-term career loss because of industry regulation
    - Opportunity to get involved in major project even at junior level

    Cons

    - Highly politic driven company
    - Low morale level of employees in general

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Contributing social hazardous products. Plenty of time to waste.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Account Manager  in  Seoul (South Korea)
    Former Employee - Key Account Manager in Seoul (South Korea)

    I worked at British American Tobacco full-time for less than a year

    Pros

    Easy money. No brainier. Good locations. Good car benefits with gas support

    Cons

    Nailing down you since boss has plenty of time to kill. Non-smokers can not survive

    Advice to ManagementAdvice

    Hire people from local even though they can't speak English.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Similar to government, very political and globally fragmented organisation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Manager  in  London, England (UK)
    Former Employee - Human Resources Manager in London, England (UK)

    I worked at British American Tobacco full-time for more than a year

    Pros

    Global organisation. Working towards a centralised, global business model.

    Cons

    Male dominated, slow to implement strategic initiatives. Internal career progress is based upon being part of the boys club rather than individual merit or performance delivery.

    Advice to ManagementAdvice

    Apply learnings from outside the organisation, and recruit some fresh senior leaders to lead the organisation and modernise the culture.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Truly Global

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at British American Tobacco full-time

    Pros

    Good Experience across the board. You get to experience a lot of areas and do a lot of things. Giving a good experiences for your self and CV. Some good people there but getting less and less.

    Cons

    Politics is heavy now. HR is the worst and not doing anything to address employee issues. Looking at saving cost is above all else and even at the expenses of employee well being... Not a good place to be at the moment

    Advice to ManagementAdvice

    Fix your HR issues. Focus on your people and look at people based on Meritocracy... and not just on the 'in people' who can do no wrong because Senior Management likes them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Poor company culture, poor management values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Leadership  in  London, England (UK)
    Former Employee - Senior Leadership in London, England (UK)

    I worked at British American Tobacco full-time for more than 5 years

    Pros

    Truly international company
    Very good compensation packages

    Cons

    Very poor corporate culture, no values
    Environment with no trust, a lot of micro management, highly political
    Management is poorly trained to standard management practices though very arrogant
    HR practices are outdated

    Advice to ManagementAdvice

    Get trained to management and leadership
    Drop micromanagement, trust employees, the productivity of the company will raise

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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