Brookdale Senior Living

  www.brookdaleliving.com
  www.brookdaleliving.com

Brookdale Senior Living Reviews

Updated December 13, 2014
Updated December 13, 2014
480 Reviews
2.6
480 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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T. Andrew Smith
126 Ratings

Review Highlights

Pros
  • Residents are great; make your 8-hour shift worthwhile (in 14 reviews)

  • Feel as if I make a difference in the lives of the residents (in 8 reviews)


Cons
  • This is verbalized by upper management so often, but never actually followed in truth (in 32 reviews)

  • Heavy turnover of management as well due to Work life balance out of proportion (in 11 reviews)

More Highlights

103 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Corporate in Milwaukee IS a sweat shop - agree with other reviewers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI

    I have been working at Brookdale Senior Living full-time (less than an year)

    Pros

    pleasant rehabbed building - super fast computers and tech support is primo - enclosed parking structure (yep-very nice in Wisconsin winters) colleagues are nice if you take a step to meet people beyond emailing inter-building

    Cons

    total cube farm - endless rows of people with their noses down on multiple computer screens - friendly colleague chit chat nearly non-existent - location is in a former factory - HELLO! totally demeaning to require professional, well-educated staff (who just happen to not be salaried) to punch in and out -- with a fingerprint-recognition system! breeds distrust. creates stigma of lowliness when you try to do something as simple as go to lunch with a salaried colleague who does not need to punch in/out.

    company is self-insured - thus most healthcare insurance choices are "skinny" - if you must insure a child/spouse lowest plan will be about all you can afford, or you will be looking at 25% of your salary for healthcare. possible to add riders for healthcare disasters such as heart attacks/cancer (cost escalates with age) - you are on your own if you need any sort of general surgery at all - looking at $10K deductible - you better get saving with that HSA - and if an illness spans more than a calendar year - its mucho deductible all over. healthy discounts (based on blood pressure, body mass index BMI and healthy cholesterol levels discontinued this year)

    pervasive budget-driven culture of watching every penny - and ruthless treatment of vendors - does not at all favor small businesses. quite a paradox, as the Wisconsin governor (Scott Walker) visited last fall and declared this an example company.

    way too many meetings where staff is reminded over and over and over to work faster.

    Advice to ManagementAdvice

    where are the women? another reviewer mentioned good ol' boys - yes, very much so.

    women with any management position at all must behave like the guys.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Brookdale has good core values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living

    Pros

    The old Brookdale lived it's core values from the top down. They were about working with the communities to strengthen the teams and provide great care.

    Cons

    The new regional team (from Emeritus as result of
    merger) is dollar driven and demonstrates that daily. No regard for staff the way Brookdale did.

    Advice to ManagementAdvice

    Train the Emeritus regionals on the Brookdale way before they destroy the culture and company that Brookdale built like they destroyed the Emeritus reputation.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Used to be the best and has turned into a never ending corporate cat fight.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Food and Beverage Director in Phoenix, AZ
    Former Employee - Associate Food and Beverage Director in Phoenix, AZ

    I worked at Brookdale Senior Living full-time (more than 10 years)

    Pros

    Used to be able to speak to someone and get guidance very quickly

    Cons

    Too big and too political to function consistently in a very necessary market.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Adjusting to changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Brookdale Senior Living

    Pros

    The families and residents.

    Cons

    No time off - ever. Micromanagement at many levels. Reactive strategies and no plans that focused on the community level. High turnover.

  6.  

    Has Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Health and Wellness Director
    Former Employee - Health and Wellness Director

    I worked at Brookdale Senior Living full-time (less than an year)

    Pros

    Business set up well. Good mission and cornerstones.

    Cons

    No one follows the business plan, policy, or training. Training was discussed in management meetings, however, never flowed to on site employees. Most were not trained at all. It was a learn as you go.

    Advice to ManagementAdvice

    Follow your own Policies established to make this business a better place for all involved.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Not a good company right now. Maybe down the line.

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living full-time (more than 3 years)

    Pros

    Bonuses and residents. Opportunity to grow and advance if you can forget about passion to provide care at a level of comfort.

    Cons

    Everything else! Not a supportive company. So many in management seemed incompetent. It really is about the bottom line and contrary to what one may think, I'm not a disgruntled employee that was fired. There is directive to cut staff and take away services. Meanwhile rates continue to rise!

    Advice to ManagementAdvice

    Have the regional and divisional team take leadership courses and pay attention to how they interact in the buildings. Also do the same for the temporary help that is sent to buildings; the "interim help".

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Brookdale has the most wonderful residents and caregivers, but management is cutthroat.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist in Boulder, CO
    Former Employee - Receptionist in Boulder, CO

    I worked at Brookdale Senior Living part-time (more than an year)

    Pros

    Wonderful caregivers and some administration. The residents are a joy to be around.

    Cons

    Management in certain locations is poorly trained and are not worthy of the respect they demand.

    Advice to ManagementAdvice

    Keep in mind the workers are doing the very best they can, they need to be treated with as much respect as management demands.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living full-time

    Pros

    Benefits were better than other companies I had worked for.

    Cons

    Main focus is acquiring smaller companies to expand growth not what is in the best interest of the patients or employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    My experience was good until the end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeping in Ann Arbor, MI
    Former Employee - Housekeeping in Ann Arbor, MI

    I worked at Brookdale Senior Living part-time (less than an year)

    Pros

    Friendly people, understanding of my transportation issue, friendly families, management very understanding to a point, employees willing to help each other out.

    Cons

    Their standards for your job, to much work for not enough hours,

    Advice to ManagementAdvice

    Don't lie to cover yourself and be straight forward to your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    No better than Emeritus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Atlanta, GA
    Former Employee - Sales Manager in Atlanta, GA

    I worked at Brookdale Senior Living full-time (more than 3 years)

    Pros

    Having a job, making a difference

    Cons

    Mirco managed at every turn. The same leaders who failed Emeritus are now with Brookdale. Actually the worst of the leaders stayed on with Brookdale, the good ones were fired. Horrible, no morale. So happy I left. So much happier in my new job

    Advice to ManagementAdvice

    Quit, this is not the field for you. You are terrible. Just quit...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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