Brookdale Senior Living

www.brookdaleliving.com
Profile Unclaimed

Brookdale Senior Living Reviews

Updated February 23, 2015
Updated February 23, 2015
121 Reviews
2.0
121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
T. Andrew Smith
121 Ratings

Review Highlights

Pros
  • Residents are great; make your 8-hour shift worthwhile (in 14 reviews)

  • Feel as if I make a difference in the lives of the residents (in 8 reviews)


Cons
  • This is verbalized by upper management so often, but never actually followed in truth (in 32 reviews)

  • Heavy turnover of management as well due to Work life balance out of proportion (in 11 reviews)

More Highlights

121 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Takes advantage of employee's care and concern for residents with low pay, over work, forcing off the clock work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Head in Boulder, CO
    Former Employee - Department Head in Boulder, CO

    I worked at Brookdale Senior Living full-time (more than 3 years)

    Pros

    Benefits are good: health insurance plan is quite good. Other benefits okay to good. If the building has a good Executive Director who doesn't get fired, it can be a good place to work.

    Cons

    Hours have been cut to a minimum, while work load keeps increasing, requiring all employees to work off the clock in order to get work done. Fires people not based on their work, but based on things out of employee's control and on personal vendettas. Willing to let residents' needs and mental health slide in order to increase their bottom line.

    Advice to ManagementAdvice

    Practice what you preach, do what you say you are going to do. Treat your employees with respect and trust.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Company could function very well if the management recognized hard work. Frustrating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Brookdale Senior Living full-time (more than a year)

    Pros

    Employees are able to balance life between work and home well. Time-off policies are pretty good as long as you give enough notice.

    Cons

    Not many career growth opportunities. Training is not consistent between employees, often throws employees into work before they are ready.

    Advice to ManagementAdvice

    Does not recognize hard work and expects overtime without rewarding for it.

    Neutral Outlook
    No opinion of CEO
  3. 6 people found this helpful  

    Ridiculous and Disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Director
    Former Employee - Regional Director

    I worked at Brookdale Senior Living

    Pros

    Communities are nice
    Residents are super
    Team members
    Nice ads
    Decent resources

    Cons

    Serious upper management cliques - plays favorites
    Cult-like culture, you must drink the Kool Aid
    The division in which I worked was a hot mess - horrible leadership, micromanagement above me, goals/expectations were a moving target, double secret expectations from leadership, general incompetence, punative culture with punative trickle down
    ZERO work/life balance
    Ineffective communication

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 5 people found this helpful  

    Chronically Short staffed with poor management who ignores the staffing issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Knoxville, TN
    Current Employee - Anonymous Employee in Knoxville, TN

    I have been working at Brookdale Senior Living

    Pros

    The residents are great. The only negative thing about having such great residents is that when they see you are working alone, they will not ask you to help them because they are afraid that they are adding to your burden,

    Cons

    I have never worked for a company that is so shorted staffed all the time. This place can not keep care assocaiates, nurses, or even management. This is a company that expects one person to routinely do the the job of two or three employees due to the fact that people don't come to work when scheduled. The weekends are the worst as there are maybe three or four employees who show up to care for over a 100 residents.

    Advice to ManagementAdvice

    Grow a pair! Enough is enough. Stop spending so much focus on marketing when you have no staff. It's great that you have residents but if you have no staff to care for them, then you have a problem. You literally running this place into the ground. Reward those that do their job and discipline those who do not. As a facility that is open 24/7 you need more employees. Stop running off the good people by working them to death. No one should have to work five 16 hour shifts in a row because you don't have coverage. Put an Craigslist or Indeed or something. Stop being so passive about the issues and start being proactive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Too many hours, no money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resident Assistant in San Antonio, TX
    Former Employee - Resident Assistant in San Antonio, TX

    I worked at Brookdale Senior Living full-time (less than a year)

    Pros

    Very easy work, laid back. No problems asking for time off. Loved working with my patients.

    Cons

    Worked almost every single day and barely made any money. Worked many split shifts so it was hard to balance my work/home life. The scheduler couldn't give me any days off because there was no one to work. The pay was so low!

    Advice to ManagementAdvice

    I know it isn't a difficult job, but pay at least a dollar more. Set schedules. Don't just put bodies into a spot, we all have lives to run. Also, my boss yelled and screamed a lot when she didn't get her way. Very scary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Home Health Department Needs Much Improvement!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Nurse in Richmond, VA
    Former Employee - Staff Nurse in Richmond, VA

    I worked at Brookdale Senior Living full-time (more than a year)

    Pros

    I loved working with the Residents.
    Met some great coworkers and long life friends.
    PTO time off is very reasonable.
    The food is half price.
    Pay is very good.

    Cons

    Having to go into Apartments that were infested with Bed Bugs.
    Having Upper Management not listen or address your concerns.
    No Confidentiality in the Office. One Worker would discuss your employee information with others.
    Losing two friends in the office, because of one Rude employee that Management refused to address.
    Coworkers that wasn't pulling their weight, and made it hard for the rest.
    Health Benefits are very expensive.
    The Turnover ratio is way out of control.

    Advice to ManagementAdvice

    Treat all employees with fairness and respect.
    Get rid of the employees that bring down the moral, starting with the office.
    Reprimand those that are not doing their jobs.
    Lock up employee files, with limited access.
    Stop worrying about quantity, and give the Residents quality services instead.

    Doesn't Recommend
    Neutral Outlook
  8. 4 people found this helpful  

    Not happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeping in Ann Arbor, MI
    Current Employee - Housekeeping in Ann Arbor, MI

    I have been working at Brookdale Senior Living full-time (more than a year)

    Pros

    Residents are wonderful to work with.

    Cons

    Upper management seems to take advantage of it's people.

    Advice to ManagementAdvice

    They should focus more on the residents and they're happiness and not the $$$$$

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Bottom line is the bottom line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dining Services Director
    Former Employee - Dining Services Director

    I worked at Brookdale Senior Living full-time (less than a year)

    Pros

    Paychecks never bounced that's it

    Cons

    The worst job I ever had

    Advice to ManagementAdvice

    Just wow!

    Doesn't Recommend
    Neutral Outlook
  10. 2 people found this helpful  

    Therapist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Not Going to Post
    Current Employee - Not Going to Post

    I have been working at Brookdale Senior Living full-time (more than a year)

    Pros

    Some benefits, the residents are a wide variety of people and needs, and the other therapists are wonderful.

    Cons

    The nursing department is run poorly and often do not put residents needs first. The documentation expectations have forced people to work off the clock, at times management has attempted to force people to work off the clock for trainings. Work/life balance is hard to achieve. Therapy room is extremely small.

    Advice to ManagementAdvice

    Clean house.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Land of Confusion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dining Services in Penn Hills, PA
    Current Employee - Dining Services in Penn Hills, PA

    I have been working at Brookdale Senior Living full-time (more than 3 years)

    Pros

    The residents, and some co-workers. Challenges come in all forms, for the most part, the residents are, and should be priority number 1. As with any large scale working environment, the diversity of your co-workers can be an asset, or not.

    Cons

    Training is not provided for entry level, or new employees. Resident, and employee complaints are not handled in a timely manner. Departments are lacking essentials to providing the quality service, or care the residents are paying for. Concerns fall on deaf ears, and departments are left to deal with shortcomings.

    Advice to ManagementAdvice

    Implement training standards for new employees. Associate meetings should focus on company values, associate concerns, and department issues. Treat employees fairly, and maintain consistent expectations in the departments.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Brookdale Senior Living Photos

Brookdale Senior Living

+ Add Photo

Work at Brookdale Senior Living? Share Your Experiences

Brookdale Senior Living

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.