Brookdale Senior Living

www.brookdaleliving.com

Brookdale Senior Living Reviews

Updated January 28, 2015
Updated January 28, 2015
523 Reviews
2.8
523 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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T. Andrew Smith
151 Ratings

Review Highlights

Pros
  • Residents are great; make your 8-hour shift worthwhile (in 14 reviews)

  • Feel as if I make a difference in the lives of the residents (in 8 reviews)


Cons
  • This is verbalized by upper management so often, but never actually followed in truth (in 32 reviews)

  • Heavy turnover of management as well due to Work life balance out of proportion (in 11 reviews)

More Highlights

94 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    They are all about the money.

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Business Office Manager
    Former Employee - Business Office Manager

    I worked at Brookdale Senior Living

    Pros

    Anytime you can help the elderly, you are doing a great thing.

    Cons

    Unfortunately, this company only wants to help themselves.

    Advice to ManagementAdvice

    Always be there to support your Communities in every way possible. Stand by your Managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Pros

    Accomodating- size- direct care staff is caring

    Cons

    Lazy upper management- money hungry and that outweighs care simetimes

    Advice to ManagementAdvice

    Treat workers with respect

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Memory Care Employee in Cleveland, OH
    Current Employee - Memory Care Employee in Cleveland, OH

    I have been working at Brookdale Senior Living

    Pros

    Great opportunity to learn new techniques and methods to care for dementia residents.

    Cons

    Management changes often and poor communication with front line staff.

    Advice to ManagementAdvice

    Need to work on professionalism

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    RCA in NC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resident Care Assistant in Smithfield, NC
    Former Employee - Resident Care Assistant in Smithfield, NC

    I worked at Brookdale Senior Living full-time (less than a year)

    Pros

    Residents-Benefits-Genuinely Care about the Quality of Residents Care-Opportunity to Grow in Company.

    Cons

    Short Training Time-If you have to call out due to medical and your not even able to drive, they will try and guilt trip.

    Advice to ManagementAdvice

    I would suggest if an employee has to call out for medical...do not pick and choose what diagnosis you find acceptable. I loved working there, however, I had to take care of my medical as well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Nice perks, although the onboarding process is excruciating and very unorganized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director in Elkhart, IN
    Former Employee - Sales Director in Elkhart, IN

    I worked at Brookdale Senior Living full-time (less than a year)

    Pros

    Nice work vs. home life balance, nice coworkers, decent salary, commission structure, insurance benefits, cell phone allowance. Company values were sincerely demonstrated on a daily basis.

    Cons

    There was severe confusion regarding who is actually in charge and you are to report to. The onboarding process was painful and frustrating to say the least.

    Advice to ManagementAdvice

    Some sort of a flow chart or clarification on how the management team operates and who exactly those people are.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    It could be better: needs improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Waiter in Roswell, GA
    Current Employee - Server/Waiter in Roswell, GA

    I have been working at Brookdale Senior Living

    Pros

    The atmosphere is pretty pleasant.

    Cons

    Messing up your hours and paycheck

    Advice to ManagementAdvice

    Please evaluate the people you choose to run some buildings because they might be incompetent.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 7 people found this helpful  

    It's OK...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Pros

    Good mission in senior living

    Cons

    Old-school, ridiculously expensive insurance premiums

    Advice to ManagementAdvice

    Put your associates first and you'll have well-served and happy residents.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 6 people found this helpful  

    Feels corporate, looks corporate, is corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Activity Director in Colorado Springs, CO
    Former Employee - Activity Director in Colorado Springs, CO

    I worked at Brookdale Senior Living

    Pros

    The company has attracted an intelligent, thoughtful and kind clientele.

    Cons

    Can't say the same for many of the administration and staff.

    Advice to ManagementAdvice

    Connect genuinely to the lower tiers (managers on down) to know what is really going on.

    No opinion of CEO
  10. 4 people found this helpful  

    Think twice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Pros

    Flexible with school I got promoted because of hard work and they like hiring with in so you have a chance to grow

    Cons

    Not very friendly, Not always very caring to the residents, Not very ethical,Benefits are awful, don't always hire reliable people causing some people to always work then get mad when there is tons of over time

    Advice to ManagementAdvice

    Take care of your staff and stick up for them don't just run over them

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Its a nice looking community. ...kind hearted people work there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nurse in Overland Park, KS
    Former Employee - Nurse in Overland Park, KS

    I worked at Brookdale Senior Living full-time (more than a year)

    Pros

    Its a good place to gain experience.......good friendly environment and nice to serve the clientele

    Cons

    Need to streamline things and add a little technology to make things easier for workers to do thier many tasks more efficiently and makes things less stressful by reducing the work load

    Advice to ManagementAdvice

    Need to be more proactive and listen to grassroots employees to maintain retention of workers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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