Brown Shoe

  www.brownshoe.com
  www.brownshoe.com

Brown Shoe Reviews

Updated October 27, 2014
Updated October 27, 2014
228 Reviews
2.9
228 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brown Shoe President, CEO, and Director Diane M. Sullivan
Diane M. Sullivan
71 Ratings

Review Highlights

Pros
  • Also good environment for young parents - work-life balance is highly emphasized (in 11 reviews)

  • The job comes with a really good employee discount, making it great for anyone with growing children (in 17 reviews)


Cons
  • Terrible upper management with the DM often ignored by SM (in 16 reviews)

  • There are assistant managers who make more money than some store managers (in 12 reviews)

More Highlights

61 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    nice working environment

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Assistant Manager in Phoenix, AZ
    Current Employee - Assistant Manager in Phoenix, AZ

    I have been working at Brown Shoe full-time (more than an year)

    Pros

    employee discount and nice working envoroment

    Cons

    not always the same working hours

    Advice to ManagementAdvice

    Need to have more rewards to associates to stimulate productivity.

    Recommends
    Positive Outlook
  2.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Wrentham, MA
    Former Employee - Assistant Manager in Wrentham, MA

    I worked at Brown Shoe full-time (more than an year)

    Pros

    Great benefits, fantastic employee discount, flexible schedule and willingness to transfer to new location if desired (for example moving to a different state/area)

    Cons

    Working in retail always has its challenges must be able to commit to extra hours around holiday times, only an issue when juggling a family schedule

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    it was great honestly. i regret quitting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Cashier in New York, NY
    Former Employee - Head Cashier in New York, NY

    I worked at Brown Shoe part-time (more than 3 years)

    Pros

    very flexible with school, very very understanding. the people ive met while working in the company for 4 years were absolutely amazing. the managers train you if you wanna learn!.

    Cons

    management was unfair, especially the DM, unfair when it comes to higher positions, want only the associates to do everything

    Advice to ManagementAdvice

    stop playing favoritism

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    A great place to work for(Assistant Manager)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Marietta, GA
    Current Employee - Assistant Store Manager in Marietta, GA

    I have been working at Brown Shoe part-time (more than an year)

    Pros

    Wonderful 30% discount on ALL merchandise, very reasonable with family and friends using it as well.

    The pay is very good for a retail job and the area that I'm in.

    Very flexible with asking for time off(depends on the manager, mine happens to be awesome)

    Work-life balance is very good as well. Can stay involved with the business while maintaining a social life.

    Great opportunities for advancing in the company if your good at it.

    Cons

    Only Full-Time employees get benefits and paid vacation. Have to work 30+ hours a week to be considered Full-Time. And with fluctuating payroll I will average between 28-32 hours/week this year. So I can't be promised full-time.

    Don't like the "Across the board" yearly wage increase. There are a few managers that should get a better raise than me, as well as a few I should get a better raise than.

    Loss prevention can be tough without the proper training and the payroll to keep bodies on the floor.

    Advice to ManagementAdvice

    Perhaps implement system that makes my hourly wage increase seem like I earned it. One based on individual improvement, not overall company performance.

    Upgrade loss prevention program. Beepers at the doors to make the security sensors useful, and 1 camera at the door is all I ask for.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great coworkers and environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Brown Shoe part-time (less than an year)

    Pros

    Managers are very experienced and knowledgable and happy to help you progress in sales.
    You will get many opportunities such as more hours, promotions, etc. if you do well in sales.

    Cons

    There is no pay based on commission, so if you are great in sales it doesn't benefit you at all.
    Stores have limited employees (mine had 5) so it's harder to find substitutes from your store.

    Advice to ManagementAdvice

    More theft prevention training

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great company

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown Shoe

    Pros

    Great culture and work life balance. High expectations on their people but empowering.

    Cons

    No real cons working for Brown Shoe.

  8. 1 person found this helpful  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Brown Shoe full-time (more than 5 years)

    Pros

    Brown Shoe offers a great work-life balance. Employees genuinely care about each other, which fosters a nice work environment. It is a fun, friendly place to work.

    Diane Sullivan, the current CEO and Chairwoman, has made great strides in making Brown Shoe more focused, profitable, and on a path for continued success. It is a great time to be a part of Brown Shoe.

    Cons

    Brown Shoe does not do a great job of cultivating future leaders. It's not so much that they need a special program for talented individuals, which they have attempted before, but rather, there needs to be a culture of achievement and career progression that is lacking today.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Sales Manager in Phoenix, AZ
    Former Employee - Store Sales Manager in Phoenix, AZ

    I worked at Brown Shoe full-time (more than 8 years)

    Pros

    Fun job. Great people. Advancement potential. Never boring.

    Cons

    Upper management too focused on making accessories goals and not focused enough on the customers.

    Advice to ManagementAdvice

    Stop running the business like the employees are commissioned sales people. Be more focused on the customers. A busy, broke mom with a bunch of kids just wants to get great service (fitting), and great prices. She doesn't want feel pressured to buy stuff she doesn't need and can't afford like socks and backpacks.
    Listen to your managers. They know their market.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    It was alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Las Vegas, NV
    Former Employee - Sales Associate in Las Vegas, NV

    I worked at Brown Shoe part-time (more than an year)

    Pros

    Management was good until it changed.

    Cons

    Change in Management due to controversy.

    Advice to ManagementAdvice

    Dont trust everything what employees say!

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Casselberry, FL
    Current Employee - Sales Associate in Casselberry, FL

    I have been working at Brown Shoe part-time (more than an year)

    Pros

    The managers at my location were great. The company has great values and policies.

    Cons

    Shifts are very limited for sales associates, ranging from 6-9:30 p.m. shifts throughout the week.

    Recommends
    Neutral Outlook
    No opinion of CEO

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