Burlington Coat Factory Reviews

Updated March 27, 2015
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Burlington Coat Factory President and CEO Tom Kingsbury
Tom Kingsbury
266 Ratings

161 Employee Reviews

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  1. If I had to do it again I would've rejected the job offer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burlington Coat Factory

    Pros

    Great Associates I worked with

    Cons

    Low Pay, Cooperate Does Not Care about there associates
    I also over heard a guy from cooperate say that loss prevention sole goal is to catch the employee stealing. So be prepare to be watch like a hawk
    Management Can be very childish

    Advice to ManagementAdvice

    Show The employees that they are appreciated not being used and taking advantage of.

    Doesn't Recommend
    Negative Outlook
  2. Worst place I have ever worked at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Plano, TX
    Former Employee - Cashier in Plano, TX

    I worked at Burlington Coat Factory part-time (more than a year)

    Pros

    Young and friendly coworkers. Seriously they kept me sane and the reason why I smiled and bared through and I am thankful for them.
    No layaway fees.
    You get a discount on items. A small discount, however.
    Hours are usually decent for part time. But there were times where I had only 15 hours a week.
    Room for growth. There were many times when cashiers would become supervisors and then supervisors become managers.

    Cons

    The management at my store was flat out awful. They were very unprofessional and would unjokingly call coworkers stupid and tell them they have mental issues and would actually yell at everyone without understanding any other position other than theirs. Their demands were ridiculous. On extremely busy days they would expect the counters behind the cashiers to be spotless when there was no time to clean up. The pay is really bad and you aren't paid enough to handle the rude customers and managers and the stressful environment. The managers would also switch schedules without letting people know. The managers would also threaten your employment if you don't go in on your days off when they ask you to come in.

    Advice to ManagementAdvice

    Stop yelling like a crazy person at people and try to be more understanding. Your employees are actual people and sometimes it seems like you just don't see that. They're trying the best they can. Also tell people when you're changing their schedule. There were many times when this happened to me and got a call asking where I am. I always took a picture of my schedule and to show proof of the time it said I was suppose to be there before they changed the schedule. Just ease up and trust your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. Just look away

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Receiving Associate in Saint Louis, MO
    Current Employee - Receiving Associate in Saint Louis, MO

    I have been working at Burlington Coat Factory

    Pros

    The non-management/supervisory staff is great and helpful and supportive at times.

    Cons

    The pay is terrible for the work they have and what co-workers have to deal with.

    Receiving associates should be getting more money for doing 3 jobs at once, not 10-20 cents a year.

    Management never listens and is eager to point blame for their higher ups.

    The decrease of work hours is not helpful for morale.

    Advice to ManagementAdvice

    Go back to 25-30 hours a week, not 12. Talk to your employees and listen, the management is too busy trying to save their jobs.

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  5. 1 person found this helpful

    Loss Prevention Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Associate in Kalamazoo, MI
    Former Employee - Loss Prevention Associate in Kalamazoo, MI

    I worked at Burlington Coat Factory

    Pros

    Weekly Pay - The Pay

    Cons

    Don't expect any back up from upper management - they will leave you out to dry. Most stores believe that in store management is THE management to dictate LP, its not. Yet, stores will micromanage because they have nothing else better to do. I regret working here.

    Advice to ManagementAdvice

    Stop micromanaging departments that are literally not your responsibility

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful

    Not worth waking up for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receiving Associate in Philadelphia, PA
    Current Employee - Receiving Associate in Philadelphia, PA

    I have been working at Burlington Coat Factory

    Pros

    Most of management are nice people. They try to look out for you, and take your situation into account.

    Cons

    Hours they gave per week way lower than what was said in the interview. Immediate supervisor more worried about being friends and trying to flirt with the females than do his job. Consistent disrespect of employees. Management yells before knowing what's going on. Wants employees to police one another. Nobody accountable for their own actions, people do what they want when they want and no repercussions. There's bad day to day planning if there's any once so ever.

    Advice to ManagementAdvice

    Do your job. Keep good workers and get rid of the lazy people. Look on the cameras to see what happens don't ask employees to police each other we don't get paid to do that you do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Bad Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern - Hourly in Burlington, NJ
    Former Employee - Intern - Hourly in Burlington, NJ

    I worked at Burlington Coat Factory

    Pros

    None this campany has no prs

    Cons

    Bad Company never work here

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. management is the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Staten Island, NY
    Former Employee - Anonymous Employee in Staten Island, NY

    I worked at Burlington Coat Factory part-time (more than a year)

    Pros

    Great Employees and friendly customers

    Cons

    Internal Theft is almost an accepted fact. Every morning you are told to say something if you see something, that is not the case when its a supervisor or manager who is consistently stealing merchandise. I've also seen the work environment turn hostile on an employee who reports this type of theft. Managers refuse to acknowledge employees efforts even when a customer praises their customer service in front of the employee. Favoritism and overall shady internal practices. Pay is terrible and hours are nonexistent.

    Advice to ManagementAdvice

    Give employees credit when it is due and don't continue to hire more people when you can just give hours to the backbone of your store. Have a sense of professionalism.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. There is no help from regional to be trained and developed in that company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burlington Coat Factory

    Pros

    The upper management worked with their employees

    Cons

    hrly associates are way underpaid

    Doesn't Recommend
    No opinion of CEO
  10. HORRIABLE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shipping/Receiving in Longview, TX
    Former Employee - Shipping/Receiving in Longview, TX

    I worked at Burlington Coat Factory part-time (less than a year)

    Pros

    Their are no pros about this store. It's a 20 word minimum so I'm writing 20 words. The store is HORRIABLE all the way around !!!!!

    Cons

    Everything in the longview store is a con. Management does not know how to run a store, co-workers are very rude and will not help new associates, no training what so ever management just throws you out there and hope like hell you can learn, check your schedule twice a day cause they will change it, your schedule will say 6:00am-12:00pm but they tell you to stay longer, NO STABILITY at this store. Very bad employee turnover.

    Advice to ManagementAdvice

    GET ALL NEW MANAGERS. The ones they have don't know what their doing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. This location has some nasty, ignorant, uneducated people working here.

    Former Employee - Anonymous Employee in Paramus, NJ
    Former Employee - Anonymous Employee in Paramus, NJ

    I worked at Burlington Coat Factory

    Pros

    Maybe just the employee discount.

    Cons

    Some of the people that work here have nasty attitudes and are unhelpful. Managers are a joke and don't even deserve to hold the title of a "Manager."

    Advice to ManagementAdvice

    Managers need to hire nicer people to work here, because some of the women here are just plain nasty. They can't even speak politely when asked for help.

    Doesn't Recommend

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