Burlington Coat Factory

www.burlingtoncoatfactory.com
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Burlington Coat Factory Reviews

Updated February 20, 2015
Updated February 20, 2015
149 Reviews
3.0
149 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Burlington Coat Factory President and CEO Tom Kingsbury
Tom Kingsbury
149 Ratings

Review Highlights

Pros
  • Great deals offered on products sold and the employee discount for these products (in 13 reviews)

  • the flexible hours were flexible and it was fair balancing of work and personal life (in 13 reviews)


Cons
  • Before minimum wage went up this January in my state I was making about 75 cents over (in 37 reviews)

  • No appropriate work/life balance - people that create their own are penalized (in 12 reviews)

More Highlights

149 Employee Reviews Back to all Reviews

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  1.  

    Lakeland Square Mall - Burlington Coat Factory

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Contractor - Seasonal Sales Associate/Cashier in Lakeland, FL
    Former Contractor - Seasonal Sales Associate/Cashier in Lakeland, FL

    I worked at Burlington Coat Factory as a contractor (less than a year)

    Pros

    The most positive aspect of my job was the coworkers. The HR manager, Kevin, is very gifted at staffing exceptionally non-problematic, kind, sociable individuals. None of them were "rough around the edges" or difficult to work with. I cried the day I decided to take a job offer at another establishment, because I knew how much I'd miss everyone.

     At the Lakeland, Florida Burlington Coat Factory , it was not an environment where you were micromanaged or highly pressured to reach difficult goals. When I worked in Recovery, I had complete creative freedom to spend my time reorganizing displays to my liking and the freedom to prioritize my own time how I would manage the upkeep of that area for the day . The only expectation was to keep things off the floor and reasonably organized.

    The Customer Service Supervisors (in charge of cashiering area) were incredibly patient with training . I never received backlash even after making the same cashiering mistake for the 100th time or so in the months (3 months) I worked there. I was never scared or stressed to admit an error to a supervisor and seek assistance. I was never made to feel bad about myself.

    Cons

    The hours were terrible. I got staffed as little as two days in a week for four hour periods.I was a seasonal employee, but discovered the hours were not much better for the permanent employees.

    It was minimum wage work, with never any wage increase for the permanent employees.

     The other major con, which is an issue at other hourly retailers as well, was the lack of consistency with what shifts were scheduled and last minute changes. The last minute notices on the next week's work schedules, made scheduling future appointments and making plans impossible.

    Advice to ManagementAdvice

    Staff more full time employees, give the maximum hours to part-time workers, have shift-assignment consistency or continue to experience a revolving door of talent.

  2.  

    This company underpays their employees and over works them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Floor Associate in San Diego, CA
    Current Employee - Sales Floor Associate in San Diego, CA

    I have been working at Burlington Coat Factory

    Pros

    Flexible hours and sufficient training.

    Cons

    Lack of sufficient employees scheduled to work in each department.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great for students and people really needing a job quicky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY

    I worked at Burlington Coat Factory part-time (less than a year)

    Pros

    Flexible schedule-I opted for the lowest amount of hours possible and that was respected
    Half way decent discount , especially when holidays roll around
    Co workers are pretty much cool people; obviously you get so aggressive/ overbearing personalities but I feel that was more an exception than the norm

    Cons

    Floor supervisors seemed both overwhelmed and simply unavailable
    No decent system for ringing out customer when tags where missing which equates to horribly long lines and angry customers
    The pay was horrible. I know it's retail but in NYC, it wasn't even enough to treat myself to lunch. I got paid nothing. Floor supervisors start at $10, which seems insane for the level of responsibility.

    Advice to ManagementAdvice

    Pay your workers more because you truly are asking a lot of them. Your brand is vastly represented by the employees your customers encounter. Poverty and a demanding job should not equate and quite frankly, it's a shame.

    Develop a better system for entering items in the POS system if barcodes are missing. I cannot begin to express how daunting it is to wait 20 minutes for one barcode, as was my experience as a cashier (23rd and 6th)

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5.  

    Cashier Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burlington Coat Factory

    Pros

    Great co-workers -- fun & enjoyable for the most part. Getting to see loyal customers & talk to them while ringing up. Pay was $8.00, so higher than minimum wage.

    Cons

    Scheduling, management (there were four so you didn't know how the day would go depending upon who was managing ) closing could be a nightmare. theft

    Doesn't Recommend
    Neutral Outlook
  6.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burlington Coat Factory

    Pros

    Meeting a variety of people

    Cons

    The pay was terrible and no hours

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser in Hampton, VA
    Former Employee - Merchandiser in Hampton, VA

    I worked at Burlington Coat Factory part-time (less than a year)

    Pros

    Fast paced
    Always work to be done (helps time go by)

    Cons

    LOW amount of hours
    LOW pay ( minimum wage)

    Advice to ManagementAdvice

    Distribute hours more evenly

    Recommends
    Neutral Outlook
  8.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Burlington Coat Factory

    Pros

    Easy job, easy interview , looks good on resume , fun to work

    Cons

    Long hour and low pay

    Advice to ManagementAdvice

    Pay employees more money for what they do

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 3 people found this helpful  

    "Neutral"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burlington Coat Factory

    Pros

    The company is really trying to make positive changes for training their employees. They are trying to make the computer system user friendly and more efficient to help with daily workload. Insurance benefits are quite good for full time employees.

    Cons

    Management is not very helpful. There is a lot of backstabbing and blame that takes place on a daily basis. This is very discouraging. Management should be there to help not to belittle.

    Advice to ManagementAdvice

    Be supportive to your employees. Let them know they are appreciated.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    A lot of work, for a little bit of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Burlington Coat Factory

    Pros

    Good environment, paid weekly too

    Cons

    Boring a lot of work

    Advice to ManagementAdvice

    Pay more

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    It Wasn't all that bad, But when i asked for a transfer they wouldn't give it to me. They didnt even let me explain why.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in New York, NY
    Former Employee - Sales Associate/Cashier in New York, NY

    I worked at Burlington Coat Factory part-time (more than a year)

    Pros

    Times goes by fast
    They always on point with where to place you
    They do they job

    Cons

    Its messy
    Its dirty a bit
    i seen a rat once going up to see my manager

    Recommends
    Negative Outlook

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