Burlington Coat Factory

  www.burlingtoncoatfactory.com
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Burlington Coat Factory Reviews

Updated Jul 26, 2014
All Employees Current Employees Only

2.6 419 reviews

49% Approve of the CEO

Burlington Coat Factory President and CEO Tom Kingsbury

Tom Kingsbury

(189 ratings)

34% of employees recommend this company to a friend

Review Highlights

Pros
  • yearly wage, work life balance, training for position was satisfactory, reasonable and abtainable metrics(in 7 reviews)

  • Great deals offered on products sold and the employee discount for these products(in 12 reviews)


Cons
  • minimum wage, but once the minimum wage went up our wages were not adjusted(in 29 reviews)

  • No appropriate work/life balance - people that create their own are penalized(in 12 reviews)

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A good "first" job experience, but not something for the long run.

    Receiving Associate (Current Employee)

    ProsWhile being a production based job, it was fun working in Receiving. Get to interact with interesting people, makes the day go by quickly.

    There's limited customer contact, which is good, since they're usually crabby for no reason.

    Work is easy enough, you just have to be quick.

    Get paid every Friday.

    If there's enough work, you could end up getting near 40 hour work weeks consistently, which is nice if you're only Part time.

    ConsIt's apparent at my store that Receiving are the only ones who have to have any kind of quota or standards. We went from being able to talk while we work/listen to music to not being able to do either. Meanwhile, Merch. team is allowed to listen to music/talk while on the Sales Floor with the store being open. Between this decision and others, I can honestly say my morale has been fully killed off.

    Managers are God-awful for the most part, you get people who have no business being in any kind of position of power (Like having their employees have to train them) to people who speak English about as well as they understand it (Not well) We're constantly told how "this one store" or "this Corporate person" has this magical solution to help our productivity and it always turns out that it's not much different than anything we've tried before. They keep making arbitrary changes, depending on what the Store Manager's mood is. I will say, we do have a couple of Managers that are down to Earth people, that I honestly can't complain about.

    The training is bad, you're basically just thrown in, we the "veterans" (as in, low level employees) are expected to train ALL the new Receivers that come in, as to ease the load on the Managers. People get told one thing and then another completely different thing, communication is pretty bad.

    I could go on and on, like how instead of scheduling Receiving on Fridays (We don't get a truck delivery on Fridays) to process backlogged freight, they schedule just two of us on a Weekend day, and then drag one of us away to go... count carts before the store opens. Just to give you an idea of the kind of "sense of urgency" and priorities the Managers have around here.

    Advice to Senior ManagementI would say, if your Supervisors are responsible for any incompetent employees, and can therefore be disciplined or fired, then your Managers are responsible for the Supervisors and should be held to the same standards.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great place to Learn

    Merchandise Planner (Former Employee) Burlington, NJ

    ProsLearn allot--good "school" to learn and move on

    ConsLOW pay. better off leaving and then appling from out side to make more money on a promotion

    Advice to Senior Managementto keep your developed talent--pay better when promoting

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Was very hard working in a department that is ment to be a two person job but they have you doing it all by yourself

    Sales Associate (Former Employee) Knoxville, TN

    ProsGet to see all the new stuff first so you can get to items before anyone else

    ConsWhen you have to work by yourself in a two person department

    Advice to Senior ManagementWhen a department calls for two people, hire two people to work it & not just one because you see the one can do it all so why hire two when you can save $$$$

    – I'm optimistic about the outlook for this company

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    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    BCF Review

    Anonymous Sales Associate (Former Employee) San Diego, CA

    ProsIt's a good place to work if you can strictly think as a sales associate - you are here to work as one.
    Long good hours, STAY BUSY, get paid every Friday - not bi-weekly.
    Sales great designer products at a good price.
    Donations for coats to the less fortunate.
    Good organization and multitasking skills can be grown and developed working here.

    ConsIt can get so busy that you lose track on the other important things like your customers. It can be easy to get side track.
    It's all about the sales and retail.
    If you put or bring anything (emotionally or mentally) to work, it will make you look bad and this is a warning.

    Advice to Senior ManagementShould set a better environment to have your employees not only work better together but get better along.
    Set a system or guideline to better organize the floor layout.
    Better and more efficient scheduling system should be a 'Must-Do' for the company.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Organized "unorganized" work environment

    Customer Service Supervisor (Former Employee) Newark, DE

    ProsGood place to start learning how retail works(good,bad,and ugly). If you want to learn how to do different things ie. inventory, customer service) they like people who are well rounded and basically can do everything in the store. The people turn into your work family through tough times.

    Consschedules are rarely negotiable. If you are part time during a slow season than you may only be working 3-6 hours a week. If you are a full-time associate you will be be working your max hours(doing everyone's jobs that they can't give hours out to because of budget)

    Advice to Senior ManagementTime-management is a must. schedule needs to be balanced out for better operations. Money is low for entry level workers who really want to work.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great fun working enviornment

    Anonymous Employee (Current Employee)

    ProsSome of the best coworkers I've ever worked with

    Conssome of the very worse coworkers I've ever worked with. Management seems incompetent at times

    Advice to Senior ManagementPractice what you preach as well as stop the do as I say not as I do policy

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • No Opinion of CEO

     

    It's retail...

    Cashier (Current Employee) Austin, TX

    ProsGreat team members, Flexible hours.

    ConsPoor training/Orientation, Strict (but, loosely enforced) dress code, Low base pay.

    Advice to Senior ManagementBe sure to have a process in place to explain to new associates ALL details of working at Burlington. E.g. A store walk through, benefits, how to advance, etc.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    All Managers don't carry their weight

    Operations Manager (Former Employee) Lawrenceville, NJ

    ProsA hand full of associates work hard.

    ConsStore Manager does not give recognition to managers that follow company guide lines.

    Advice to Senior ManagementStore Manager should not show favoritism.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Potential employees beware

    Anonymous Employee (Former Employee) Burlington, NJ

    ProsVolume and turnover of merchandise is tremendous. Will learn a great deal about multitasking, and working at an extremely fast pace.

    ConsThe pressure management is under translates to poor leadership, poor decision making and a very poorly run operation.

    Advice to Senior ManagementGive local management some leeway to make decision based on the demographic of their particular store.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    great experience

    Sales Associate (Former Employee) West Covina, CA

    Prosthe flexible hours were flexible and it was fair balancing of work and personal life

    Consmanagement need to work on treatment of the employees

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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