CDW

www.cdw.com

CDW Reviews in Chicago, IL

Updated January 27, 2015
Updated January 27, 2015
705 Reviews
3.9
705 Reviews
Rating Trends

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Approve of CEO
CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
318 Ratings

Review Highlights

Pros
  • There is also a great work life balance as long as you prove that you are a high performer (in 71 reviews)

  • Many coworkers have the ability to work from home a day or two a week (in 19 reviews)


Cons
  • Work life balance - great if you are single, not if you have a family (in 18 reviews)

  • Base salary could be higher to attract better talent in the beginning (in 37 reviews)

More Highlights

78 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great starter job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Chicago, IL
    Current Employee - Senior Account Manager in Chicago, IL

    I have been working at CDW full-time (more than 3 years)

    Pros

    Good work/life balance, ability to make great money, company culture.

    Cons

    Below average pay, incompetent management structure, limited room for advancement.

    Advice to ManagementAdvice

    Stop by apologists, admin organizational faults and take them head on.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Solid groundwork for a successful career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager in Chicago, IL
    Current Employee - Inside Sales Account Manager in Chicago, IL

    I have been working at CDW full-time (more than a year)

    Pros

    Free lunch, sports games, dinners, happy hours, events. Lots of fun people. Solid vacation and PTO. Great training program and knowledge if you are fresh out of school.

    Cons

    Very political like most corporate companies. Do not pay their employees like they should. 25k base is almost laughable for the work they expect. Commissions are great… if you stay there for 3-5 years to build your book up.

    Advice to ManagementAdvice

    Pay better. Focus on helping account managers develop instead of worrying about own goals.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great 6 years until we switched bosses and it all went downhill from there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Configuration Technician in Vernon Hills, IL
    Former Employee - Configuration Technician in Vernon Hills, IL

    I worked at CDW full-time (more than 5 years)

    Pros

    Benefits,401k, won 3,000 bux Ina raffle my 2nd week, good people, they treat you good if you work hard.

    Cons

    Raises suck. Doesn't matter how much work you do or what your doing you still get paid the same. They start configuration techs at 12.31 and u work2pm to 11pm plus mandatory overtime. So ice gotten home at3 in the morning. They treat you like you are lucky you have a job because they will replace you in a second.

    Advice to ManagementAdvice

    I quit after6 years because they hired someone to run the config center w no experience at all. They hire brown nosers as bosses and the bosses to do nothing at all But sit all day. They also put more work on the people who are dedicated to their job. Overall management is a joke in configs. I would still be there if they didn't hire a joke of a config supervisor and another supervisor who I worked next to for 6 years and decided to treat me like crap once he became boss.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Great Stepping Stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at CDW full-time (more than a year)

    Pros

    It's a young, energetic atmosphere. I learned a lot about new emerging technologies in several different product categories. CDW has a great training program. They take on employees that do not have IT or sales experience. I was able to get the experience I needed for the next job. The hours are great. You can workout during the day. Great prizes and competitions.

    Cons

    The pay is low. A bad manager can really effect your development. CDW has ways of taking a little more than they should from commission.

    Advice to ManagementAdvice

    The base pay should be higher.

    Recommends
    Neutral Outlook
  6. 2 people found this helpful  

    Great culture but lacks in total rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Manager in Vernon Hills, IL
    Current Employee - Brand Manager in Vernon Hills, IL

    I have been working at CDW full-time (more than 5 years)

    Pros

    The culture is great. Everyone works well together and collaborates. CDW generally encourages new ideas and empowers employees to make decisions.

    Cons

    Compensation is well below industry standards for roles outside of Sales. CDW discourages their partners from hiring their employees which pigeonholes coworkers who want to leave CDW but remain in the IT industry, especially when the salaries at CDW are so low.

    Advice to ManagementAdvice

    Seriously consider making changes to the compensation structure. The current structure does not allow the hiring of talent due to salary ranges or retaining truly talented coworkers.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Good company with lean back office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Vernon Hills, IL
    Current Employee - Anonymous Employee in Vernon Hills, IL

    I have been working at CDW full-time (more than 5 years)

    Pros

    Strong culture focused on execution and success. There is a true commitment to giving back to the community and worthy charities. Benefits are good but not the best out there.

    Cons

    Back office functions like Finance, HR, IT are very lean organizations in terms of resources and dollars but expectations on delivery and service are still very high. Many systems and processes feel like they're 'bandaged and duct taped together'.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    team placement is key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Vernon Hills, IL
    Former Employee - Account Manager in Vernon Hills, IL

    I worked at CDW full-time (more than a year)

    Pros

    The academy training was a great way to jump into corporate sales after graduating college. I acquired many skills I continue to use in my current job. Positive office culture with nice perks day to day.

    Cons

    The long-term compensation really depends on how hard you work to sell. The sector you sell into is a big determinant of where the opportunity is to sell. Can you make money in all sectors? Sure, but it it will be much harder in others.

    Advice to ManagementAdvice

    Make sure you see everyone.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great Place to Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at CDW full-time (more than a year)

    Pros

    CDW is a great place to start. You get top notch training and chances to work your way into technical positions that otherwise might be closed off to you.

    Cons

    Salary is low and senior management hasn't changed in years. New managers keep cycling through because they have no chance of promotion.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounts Receivable Specialist in Vernon Hills, IL
    Current Employee - Accounts Receivable Specialist in Vernon Hills, IL

    I have been working at CDW full-time (more than 3 years)

    Pros

    Good Benefits, reasonable opportunity to advance.

    Cons

    Pay could be better, management could be more consistent.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good place to learn and work on enterprise class problems and build up skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing/Ecommerce in Chicago, IL
    Former Employee - Marketing/Ecommerce in Chicago, IL

    I worked at CDW full-time (more than 5 years)

    Pros

    Good people and Friendly management. You get recognization for your work. Good work/life balance. Busy days mixed with slow days. Good benifits.

    Cons

    Outdated processes and tools, however they are making big investments to change this, but change still slow. Slow promotions and below industry base salary due to vauge job titles. Bonus is non existant. Behing the curve when it comes to technology adoption for a technology reseller. Poor infrastructure and you are given sluggish hardware to work with

    Advice to ManagementAdvice

    If you want to attract and retain top talent, you have to be competative on pay

    Recommends
    Positive Outlook
    No opinion of CEO

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