CDW Reviews

Updated July 14, 2015
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4.0
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CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
57 Ratings

Pros
  • Management tries to be flexible with work life balance (in 71 reviews)

  • Some flexibility concerning work from home (in 19 reviews)

Cons
  • Managers did not care about work-life balance (in 18 reviews)

  • Base salary could be higher to attract better talent in the beginning (in 37 reviews)

More Pros and Cons

115 Employee Reviews

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  1. Nice for a corporate place

    Former Employee - Anonymous Employee in Vernon Hills, IL
    Former Employee - Anonymous Employee in Vernon Hills, IL

    I worked at CDW full-time (More than 3 years)

    Pros

    Quiet developer area. Some old code, but nice new opportunities to work on new technology.

    Cons

    Not many big team/company events anymore.

    Advice to Management

    Get the desktop app and the web team to work together.


  2. Great Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at CDW

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Hard workers get recognized by their superiors. It is a great culture.

    Cons

    Pay in marketing is below average, unless you come from a higher paying job.


  3. Sr Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in Chicago, IL
    Former Employee - Senior Account Manager in Chicago, IL

    I worked at CDW full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Lots of training, flexibility, perks, etc

    Cons

    Very slow to adapt to market changes


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. GREAT!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Account Manager in Chicago, IL
    Former Employee - Sales Account Manager in Chicago, IL

    I worked at CDW

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great culture, excellent management, benefits, free food, perks.

    Cons

    low base salary and poor communication at times.

    Advice to Management

    better communication


  6. Helpful (4)

    Opportunity is what you make of it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at CDW full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Being a leader in the industry has its advantages: can be easier to win against competitors due to abundance of in house resources, large warehouse, tons of free giveaways like food,nice items, trips,etc. Once you have a flow going the pay is gets a little better. Cool, relaxed culture to a degree if you get involved with company network groups, outings, etc. If you don't like what you are doing, mgmt works with you to help you find a career that fits within the company. If you're self motivated and smart about how you play the cards you're dealt, you can make a career for yourself at this company. You just need to be confident, there is money to be made here.

    Cons

    Although there are some amazing people here, there are some really lazy people with bad attitudes that stay forever with no ambition to grow their accounts or careers and mgmt seems to be ok with that across the board. These people literally do nothing and wait for people to leave to get accounts, and they get them and coast. Depending on your segment, your team, your manager it can be limiting in your growth. This is a big reason they lose talent and customers wonder why they are switching AMs every year. The base obviously can be better for AM. It goes hand in hand with attracting talent, as opposed to keeping a portion of untalented folks.

    Advice to Management

    For a multi-billion dollar company, you can afford to attract better talent. Managers, challenge yourself to develop talent on your team, you're wasting so much unused potential, and you wonder why you have only 5% market share. If you see an AM actually growing business, challenge them with bigger opportunities, don't just throw stuff to AMs who pad their calls for touches with 0 talk time. What does a "touch" mean if it leads to nothing. Also, you don't need to be buddies with your team and turning a blind eye. Be a manager and you'll earn respect by taking interest in their work.


  7. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Gurnee, IL
    Current Employee - Account Manager in Gurnee, IL

    I have been working at CDW (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great stepping stone company into the IT world and great sales experience

    Cons

    It has a Low pay structure

    Advice to Management

    Loveworking here, thank you for always being inspiring.


  8. Helpful (1)

    CDW AM Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at CDW full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great work atmosphere with good people and great perks. Pays well for the job you do. Also, lots of fun company events to participate in. Good work/life balance

    Cons

    After 4years a new pay structure kicks in making it better if you are doing well, but far worse if you have a bad sales month. Seems tough to grow within the organization once you're in a specifica roll

    Advice to Management

    I would say recognize the specific skills of those who work under you and work to find good fits based on that. also, please do not micromanage, most people there function very well without it simply because not working hard means less money


  9. Helpful (2)

    Good to a point

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Vernon Hills, IL
    Former Employee - IT Manager in Vernon Hills, IL

    I worked at CDW full-time (More than 8 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Overall CDW is a great company. They truly listen to their co-workers and provide great perks and pay attention to the little things that matter to employees.

    Cons

    The IT department can use some changes in leadership. The company's differentiator is their IT solutions but many lag behind. There is too much protecting their own jobs at the highest levels versus doing what's right for the business including making changes at a senior level.

    Advice to Management

    Tom RIchards is awesome. Make some changes to move the entire organization forward.


  10. Helpful (3)

    Solution Architect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Architect in Chicago, IL
    Former Employee - Solutions Architect in Chicago, IL

    I worked at CDW full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great job security... 90s were awesome to be there... 00s started out OK, then went private again and the problems began. Management squeezed the money from the customer facing people, and pay dropped significantly for these folks. 10s, now the management is stagnant, and growth has plummeted, although they are still growing slowly because of all the existing talent. In a few years sales and profits will level out to meet shareholder expectations, and it will have been a great place to work in it's heyday.

    Cons

    So management heavy now that they can't get anything done. Worst part is they did this to themselves with inept management trying to protect themselves and their futures. Really sad to see from what was a fantastic place to work not too long ago.

    Advice to Management

    Now is not the time to sit around and pat yourselves on the back for a mediocre job done when you can still fix the problems you've created.


  11. Configuration Technitian

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Configuration Technician in Hawthorn Woods, IL
    Current Employee - Configuration Technician in Hawthorn Woods, IL

    I have been working at CDW (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly environment plus many many benefits

    Cons

    The work here is REALLY HARD, Ive seen several people quit on thier first day because they couldnt take it

    Advice to Management

    more pizza, more doughnuts



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