CDW

www.cdw.com

CDW Reviews in Chicago, IL

Updated November 10, 2014
Updated November 10, 2014
705 Reviews
3.9
705 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
318 Ratings

Review Highlights

Pros
  • There is also a great work life balance as long as you prove that you are a high performer (in 71 reviews)

  • Many coworkers have the ability to work from home a day or two a week (in 19 reviews)


Cons
  • Work life balance - great if you are single, not if you have a family (in 18 reviews)

  • Base salary could be higher to attract better talent in the beginning (in 37 reviews)

More Highlights

95 Employee Reviews Back to all reviews

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  1.  

    Inside Sales Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Account Manager in Chicago, IL
    Former Employee - Inside Sales Account Manager in Chicago, IL

    I worked at CDW full-time (more than 3 years)

    Pros

    Great first time job to get your feet wet and learn how to talk to people over the phone in a sales-context.

    Cons

    It's easy to feel unimportant and like a tiny cog in a huge machine.

    Advice to ManagementAdvice

    I felt like I would get the most challenging assignments because they knew I would work really hard, but that didn't always mean I got the most money. Would have liked to get a couple "easy" customers mixed into my territory.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Good first role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at CDW full-time (more than a year)

    Pros

    Training is top notch, especially for those with little experience. Laid back culture with a lot of freedom in your day. Managers are typically promoted from within so they have been in your shoes before and really care about you. Lots of perks: free lunches, sporting events, happy hours, etc. Company is trending in the right direction and continues to capture more and more market share.

    Cons

    While it is a good place to start and gain sales experience, the base salary is low enough where if you have a bad month in sales, you aren't making much money. The job itself is easy, though, and the established AMs can make a killing.

    Advice to ManagementAdvice

    Just installed software to monitor calls, view computer screens, etc. Do not appreciate being watched by "Big Brother".

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Vendor Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Partner Specialist in Chicago, IL
    Current Employee - Partner Specialist in Chicago, IL

    I have been working at CDW full-time (more than 3 years)

    Pros

    Great corporate culture, lot's of perks, good training/development

    Cons

    Below industry pay pretty much across the board, which is why they have problems retaining talent.

    Advice to ManagementAdvice

    You can't keep losing all you top salesmen, managers, and specialists without it eventually effecting your bottom line. Pay people what they deserve.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    My experience at CPE was excellent. They take care of their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Use Tax Auditor in Vernon Hills, IL
    Current Employee - Sales and Use Tax Auditor in Vernon Hills, IL

    I have been working at CDW as a contractor (less than a year)

    Pros

    You will learn a lot there if you are willing to put in the work.

    Cons

    There were really no cons to working there.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    I enjoyed my time at CDW

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Vernon Hills, IL
    Former Employee - Supervisor in Vernon Hills, IL

    I worked at CDW full-time (more than 10 years)

    Pros

    I was in a non-sales position. The benefits are great, time off is generous once you hit 3 years. In my department office culture was great as was work-life balance (2 work from home days per week).

    Cons

    no more than 10% increase in pay no matter what type of promotion or position you were going to.

    Recommends
    Approves of CEO
  7.  

    Great company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Vernon Hills, IL
    Current Employee - Marketing in Vernon Hills, IL

    I have been working at CDW full-time (less than a year)

    Pros

    -Excellent work life balance
    -Supportive Management
    -Great Benefits
    -Friendly Coworkers

    Cons

    I can't think of any cons at this time.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    If you work hard you can go far in this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning Environment Advisor in Mettawa, IL
    Current Employee - Learning Environment Advisor in Mettawa, IL

    I have been working at CDW full-time (more than 5 years)

    Pros

    The best thing about this company is the way they develop their employees. There is a world of knowledge that can be learned and easily accessed. I have been in the Sales industry for almost 25 years now and never received the kind of training that CDW offers to their employees.

    Cons

    The biggest challenge to overcome working for CDW is often compensation. There is a lot of incentive if you are doing everything you can to close deals, but the biggest battle comes from fighting the internal processes in order to make money. The constant fight to keep your deals profitable is easily the most daunting aspect of joining a sales team at CDW. That being said if you learn the system and leverage the right partner relationships the overall experience can be very rewarding.

    Advice to ManagementAdvice

    Treat your employees like the individuals they are and try to avoid alienating the company's best resource in the shuffle of corporate minutiae.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Overall experience is positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Mettawa, IL
    Current Employee - Account Manager in Mettawa, IL

    I have been working at CDW full-time (more than 3 years)

    Pros

    I like the work atmosphere. Everyone seems to enjoy working for the company and there are a lot of perks with the job.

    Cons

    Base salary is very low compared to the rest of the industry. Sometimes the account managers have to compete with fellow account managers from other segments even though at the end of the day we are all working for the same company.

    Advice to ManagementAdvice

    Management should all be on the same page when it comes to the message that we all work for the same company and there is no need to compete with each other when it comes to who should keep an account.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at CDW full-time (more than 3 years)

    Pros

    This company is a great company it's a place where you get rewarded for hard work - through help from superiors and/or through higher wages you earn from your hard work through sales. In my experience you are not micromanaged and I often times go days without seeing or speaking to my manager. This largely due to the fact that I work extremely hard and he hasn't have to motivate me to work.

    Cons

    Mediocrity is too commonly accepted. Unfortunately there are far too many people that do not work hard or put in the needed work to truly be successful. This isn't really a CDW thing, however as I'm sure this is common at most places in the country.

    Advice to ManagementAdvice

    I don't have much to say here as I think most things are in a good place. I'm in sales, so I'll always say that the commission plan should always be higher!

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Chicago, IL
    Current Employee - Business Development in Chicago, IL

    I have been working at CDW full-time (more than 8 years)

    Pros

    Strong benefits and culture where co-workers are well taken care of. It's a reward for performance type of culture. A lot of perks and events to be a part of in a Tech Sales organization.

    Cons

    Still a large company and the machine is still a machine.

    Advice to ManagementAdvice

    Continue promoting from within, but also let our vendor partners have access to the CDW employee pool as well.

    Recommends
    Positive Outlook
    Approves of CEO

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