CDW Reviews

Updated April 24, 2015
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4.0
99 Reviews
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CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
49 Ratings

99 Employee Reviews

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  1. Flexible work and coworker-friendly atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Vernon Hills, IL
    Current Employee - Product Manager in Vernon Hills, IL

    I have been working at CDW full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work/life balance and hours flexibility, including working from home and flexible hours. Very few job security worries for good performers. Good office culture, including fun events and networking opportunities. Lots of opportunities to take on new responsibility and learn new skills.

    Cons

    Salary. Definitely below market average salaries and benefits. Internal transfer compensation issues mean the longer you work at CDW, the greater the gap is between what you earn and what new hires earn. The best and brightest tend to leave for the partner community. Also not much opportunity for promotions.

  2. Helpful (1)

    Work hard to build book and build relationships the rest is fairly easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Chicago, IL
    Current Employee - Senior Account Manager in Chicago, IL

    I have been working at CDW full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy to run your own business and lots of ways to make money with various solution offerings and many vendor partners.

    Cons

    routine work, not very many new challenges or room for professional growth past certain tenure

  3. A/R Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - A/R Specialist in Vernon Hills, IL
    Current Employee - A/R Specialist in Vernon Hills, IL

    I have been working at CDW full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Benefits are very good here.

    Cons

    Management could have a better attitude towards employees

    Advice to Management

    Hiring supervisors and promoting seniors should be based on skill level and experience, not based on how likable individual is to the direct managers.

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  5. Helpful (3)

    Inside Sales Account Manager review after 3.5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Account Manager in Chicago, IL
    Current Employee - Executive Account Manager in Chicago, IL

    I have been working at CDW full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is truly a great company and it is what you make of it! Showing up to work every day doing the same thing over and over again will not get you very far or get you to where you want to be financially. You've got to be very ambitious, hard working, free thinking and quick on your feet - unfortunately most people in this country do not meet any of these....especially the hard working part! I came into this job with a determined attitude and told myself I'm going to work harder than anyone else. I typically spend 12-14 hours a day working - not because I have to, because I want to...I want to beat my competition! Unwillingness to work outside of 9am-5pm is a reason so many do not find success in this position. By my third full year here I positioned myself to earn a substantial amount of money year after year. While most were complaining I was working. While most were going to lunch I was working. Point being, if you're willing to put in the time and effort you can succeed and do well. Unlike most other comments regarding base salary, I wish it were lower than $25k! High risk means high reward!

    There are unlimited amounts of resources at this company - whether internal or from the manufacturers themselves. It all falls on the shoulders of the rep if they're having issues or problems. Be accountable and don't expect everyone to do everything for you. Be a free thinker, think outside of the box and get it done!

    Cons

    Operations should be penalized/pay docked if they make mistakes that costs the reps/company money. There's no accountability for these positions. Nearly every day I spend too much time double checking the work of operations to ensure they did their jobs correctly. Numerous times they've made mistakes and it wastes my time to review and point out to them - or an order goes out incorrectly and hurts me financially. If their compensation were tied to performance, like it is in sales, then they would hopefully be more thorough and detail oriented,

    Advice to Management

    The strong employees in the sales force keep the weak links afloat (adders, reduced commission). I know it's difficult these days, but try and trim the fat. There are a lot that simply do not pull their weight.

  6. Helpful (1)

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at CDW full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work/life balance. Allowed to go to the gym during work, and to run your business on your own without getting micromanaged.

    Cons

    You have to do everything on your own from account acquisition to following up on late payments with the customers accounting department. It becomes tedious sometimes and takes time away for more proactive activities.

  7. Helpful (1)

    One of the top places to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Management in Vernon Hills, IL
    Current Employee - Product Management in Vernon Hills, IL

    I have been working at CDW

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The company offers good benefits and perks and shares it's success with it's coworkers.

    Cons

    The salaries in some departments could be higher.

    Advice to Management

    Ideally, promotions should be from within and based upon seniority.

  8. Inside Sales Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Account Manager in Chicago, IL
    Former Employee - Inside Sales Account Manager in Chicago, IL

    I worked at CDW full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great first time job to get your feet wet and learn how to talk to people over the phone in a sales-context.

    Cons

    It's easy to feel unimportant and like a tiny cog in a huge machine.

    Advice to Management

    I felt like I would get the most challenging assignments because they knew I would work really hard, but that didn't always mean I got the most money. Would have liked to get a couple "easy" customers mixed into my territory.

  9. Helpful (2)

    Good first role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at CDW full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Training is top notch, especially for those with little experience. Laid back culture with a lot of freedom in your day. Managers are typically promoted from within so they have been in your shoes before and really care about you. Lots of perks: free lunches, sporting events, happy hours, etc. Company is trending in the right direction and continues to capture more and more market share.

    Cons

    While it is a good place to start and gain sales experience, the base salary is low enough where if you have a bad month in sales, you aren't making much money. The job itself is easy, though, and the established AMs can make a killing.

    Advice to Management

    Just installed software to monitor calls, view computer screens, etc. Do not appreciate being watched by "Big Brother".

  10. Helpful (4)

    Vendor Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Partner Specialist in Chicago, IL
    Current Employee - Partner Specialist in Chicago, IL

    I have been working at CDW full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great corporate culture, lot's of perks, good training/development

    Cons

    Below industry pay pretty much across the board, which is why they have problems retaining talent.

    Advice to Management

    You can't keep losing all you top salesmen, managers, and specialists without it eventually effecting your bottom line. Pay people what they deserve.

  11. My experience at CPE was excellent. They take care of their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Sales and Use Tax Auditor in Vernon Hills, IL
    Current Contractor - Sales and Use Tax Auditor in Vernon Hills, IL

    I have been working at CDW as a contractor (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You will learn a lot there if you are willing to put in the work.

    Cons

    There were really no cons to working there.

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