CDW Reviews

Updated July 30, 2015
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  • Mettawa, IL
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CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
1 Rating

Pros
  • Management tries to be flexible with work life balance (in 71 reviews)

  • Some flexibility concerning work from home (in 19 reviews)

Cons
  • Managers did not care about work-life balance (in 18 reviews)

  • Base salary could be higher to attract better talent in the beginning (in 37 reviews)

More Pros and Cons

6 Employee Reviews

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  1. A Good Place to Build Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Mettawa, IL
    Former Employee - Account Manager in Mettawa, IL

    I worked at CDW full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Tons of resources. Lots of vendor support. Very helpful co-workers

    Cons

    The pay can be very low to start out. Certain departments, like small business, should be nothing more than a launching pad to another career either within or outside the company. Managers have the power to hold you back. Way too many levels of management.

    Advice to Management

    Take better care of your veteran employees. Don't take away from us to give to new employees because they aren't sticking around due to low pay.


  2. Helpful (1)

    Telemarketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Mettawa, IL
    Current Employee - Account Manager in Mettawa, IL

    I have been working at CDW full-time (More than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    free things, great relationships and what not--- thats about it

    Cons

    No oppurtunities in small business

    Advice to Management

    help your employees move up in the company


  3. Marginal

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Mettawa, IL
    Current Employee - Account Manager in Mettawa, IL

    I have been working at CDW

    Disapproves of CEO
    Disapproves of CEO

    Pros

    cool people, good accounts to work with, easy to get time off.

    Cons

    Horrible base pay. Large amount of favoritism.

    Advice to Management

    higher base pay


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  5. Helpful (2)

    Good place to learn the ropes... and that's about it..

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Mettawa, IL
    Current Employee - Senior Account Manager in Mettawa, IL

    I have been working at CDW

    No opinion of CEO
    No opinion of CEO

    Pros

    As a new college graduate, CDW was very good to me in regards to training and teaching me how to successfully work in the IT industry. After 2-3 years at CDW as an Account Manager I had become very marketable to other IT companies in the industry. (Manufacturers and competitors)

    Cons

    Staying past LOS 24 was a waste of my time.. (for the non-CDW folks, they measure their employees Length Of Service in MONTHS not years.. very telling).. CDW continuously decreases commissions by raising goals and/or trimming your account base by 20%.. They always give a good organizational reason for the changes but the net effect is always the same, less money in your pocket.. After 2-3 years I knew everything I needed to know to move to a competitor in the area that doesn't play games with compensation & accounts.

    Advice to Management

    Stop playing games with Account Manager's goals and customer bases.. You are encouraging your best and brightest Account Managers to leave.. They will rebuild their success over and over again until they eventually realize they can get off the CDW treadmill and rebuild somewhere else.


  6. fd

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Account Manager in Mettawa, IL
    Former Employee - Inside Sales Account Manager in Mettawa, IL

    I worked at CDW

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Inside sales is always good. Free food - bagels, coffee, etc. Decent co-workers.

    Cons

    Management is always watching and listening to your conversations, some co-workers take sales from you. Management doesn't help you.

    Advice to Management

    Learn how to manage people - help them don't scold them.


  7. Helpful (3)

    CDW is a sinking ship, get Krasny back and Zeman, they know how to motivate people and take care of the employees.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Mettawa, IL
    Current Employee - Sales Manager in Mettawa, IL

    I have been working at CDW

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You have an opportunity to earn a lot of money in sales. Other positions are average pay.

    Cons

    No work life balance No matter what the goals is, your never there They keep changing compensation They keep taking accounts from Sales Directors, Sr. Directors, Bill Weaver are very disconnected from what has made CDW great They are turing the place into a bunch of average to below average sales people It looks like HP and Dell from an inside perspective People are leaving in huge numbers and Management does not care

    Advice to Management

    start rewarding people, stop cutting compensation. Wake up, were losing tenured account managers every day and they are taking their accounts with them. The economy is impacting our business and give some people goal relief. Sr. Management has killed the moral of the sales people. WAKE UP, morale is at the lowest level in history! Your paying people in non sales positions a lot of money to do nothing. Pipeline, meetings and spreasheets don't produce sales. The Berbee integration was a joke and no one in upper management will be held accountable. (just blame account managers, than write them up and fire them) Alienate your best account managers, then justify why they leave ,as a good!



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