CDW

  www.cdw.com
  www.cdw.com

CDW Reviews in Mettawa, IL

Updated September 17, 2014
Updated September 17, 2014
654 Reviews
4.0
654 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
286 Ratings

Review Highlights

Pros
  • There is also a great work life balance as long as you prove that you are a high performer (in 69 reviews)

  • Many coworkers have the ability to work from home a day or two a week (in 18 reviews)


Cons
  • Work life balance - great if you are single, not if you have a family (in 18 reviews)

  • Base salary could be higher to attract better talent in the beginning (in 36 reviews)

More Highlights

7 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    If you work hard you can go far in this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning Environment Advisor in Mettawa, IL
    Current Employee - Learning Environment Advisor in Mettawa, IL

    I have been working at CDW full-time (more than 5 years)

    Pros

    The best thing about this company is the way they develop their employees. There is a world of knowledge that can be learned and easily accessed. I have been in the Sales industry for almost 25 years now and never received the kind of training that CDW offers to their employees.

    Cons

    The biggest challenge to overcome working for CDW is often compensation. There is a lot of incentive if you are doing everything you can to close deals, but the biggest battle comes from fighting the internal processes in order to make money. The constant fight to keep your deals profitable is easily the most daunting aspect of joining a sales team at CDW. That being said if you learn the system and leverage the right partner relationships the overall experience can be very rewarding.

    Advice to ManagementAdvice

    Treat your employees like the individuals they are and try to avoid alienating the company's best resource in the shuffle of corporate minutiae.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - K12 Sales in Mettawa, IL
    Former Employee - K12 Sales in Mettawa, IL

    I worked at CDW full-time (more than an year)

    Pros

    Pay
    Time off
    Discounts
    Great management
    Excellent benefits

    Cons

    Not much room to move up into management

    No opinion of CEO
  3.  

    I feel that CDW is more like a family than just a business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Mettawa, IL
    Current Employee - Administrative Assistant in Mettawa, IL

    I have been working at CDW full-time (more than 10 years)

    Pros

    We have a new Manager and Supervisor. They more in-tune with the team and our work ethic.

    Cons

    Our department isn't allowed any "Work from home" days, while every other department in this company has designated days.

    Advice to ManagementAdvice

    Give us the ability to Work From Home.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Happily employed at CDW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mettawa, IL
    Current Employee - Anonymous Employee in Mettawa, IL

    I have been working at CDW full-time (more than 5 years)

    Pros

    CDW is a stable company that does look out for employees' well being. I have met so many friends here and honestly enjoy coming to work each day.

    Cons

    Standard issues that every large company deals with. Politics get in the way of decisions and too many cooks in the kitchen stalls progress and makes the company less agile. Allow employees to make more decisions at a quicker pace.

    Advice to ManagementAdvice

    Get rid of politics and make decisions. Stand behind employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It's not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Small Business Account Manager in Mettawa, IL
    Current Employee - Small Business Account Manager in Mettawa, IL

    I have been working at CDW

    Pros

    The money is definately there if you're willing to work for it. The people that you meet there are for the most part fun loving and you're pretty much assured to find yourself a very solid group of friends. Depending on your skill sets, ambition, and patience there are more than just a few positions there that will certainly earn you more than a six figure salary. There is an overall feeling of friendly competition and commaradery that serves well for any sales driven individual.

    Cons

    Because the company is over 25 years old, the larger accounts that have real potential to spend are pretty much taken. That being the case, you have to work a LOT harder these days starting out to build a book of business. They don't do anything for you in bringing you new (good) leads so you're pretty much on your own. Even if you decide you want to purchase your leads, you still have to take into account that there is a very real possibility that those organizations are already in the system and most likely being worked. There is also a lot of "red tape" for lack of a better word that you'll end up dealing with internally to fill orders for your customers. More than you should have to deal with working for an organization with our capabilities that is. Your manager can make or break you. In the event that you get one with a "hands off" approach or one with a "by the book" attitude, you will find yourself VERY frustrated and finding a way to work around that will put a lot of stress on you.

    Advice to ManagementAdvice

    Retaining talent was listed as one of the goals for 2010. CDW needs to do a lot more to take a proactive approach in assessing who they consider worth retaining, and working with them in a no nonsense manner to correct the issues that they bring to the table. You'll find that the ones that are ready to leave, still love what they do, they simply are losing faith in their companies ability to or willingness to help us do what we tell our customers we're going to do for them.

    Disapproves of CEO
  7.  

    Effort Effort Effort..... Dialing for $'s doesn't matter how much you sell, just make more calls!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Account Manager in Mettawa, IL
    Current Employee - Senior Account Manager in Mettawa, IL

    I have been working at CDW

    Pros

    One of the best things working at CDW provides you is opportunity! Opportunity to grow personally and career wise. Most people will come in as an entry level account manager. Put in your 12 months without performance issues, and then you can move any where in the company. The move is usually to an easier job, with better pay!

    Cons

    At CDW you have to be ready for a very idealistic management team. They do take surveys and try to get a feel for what we want, but they never really get the jest of what we're trying to say. They are too concerned over "effort numbers" (the way our work is daily evaluated) and not concerned as much for the end result. (In other words, someone can make 20 calls a day, be on the phone for three hours, and sell $5000, but they were supposed to make 55 calls, three hours on the phone, and sell $2500. So they get in talked to, because they obviously did not put as much "effort" in as the other person!

    Advice to ManagementAdvice

    Come do our jobs for a day! Stop trying to think you understand what we go through on a daily basis. It's much different from when you used to do this job!

    Recommends
    No opinion of CEO
  8. 1 person found this helpful  

    CDW - the right technology, wrong management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Network Security Specialist in Mettawa, IL
    Current Employee - Network Security Specialist in Mettawa, IL

    I have been working at CDW

    Pros

    CDW goes out if its' way to hire good people. It is a good, fun work environment and offers above average pay for above average producers.

    Cons

    who thought it would be a good idea to put an IT guy in charge of the entire sales organization? The founder, Michael Krasky's mantra was - take care of the co worker and they will take care of the customer. He built a billion dollar business that way. John Edwardsons focus seems to be - pander to the stock holder and pay lip service to the unwashed minions.

    Advice to ManagementAdvice

    actually put the "CDW Way" into practice - especially the "involve the stakeholder in the decision making process" part!

    Recommends
    Disapproves of CEO

Work at CDW? Share Your Experiences

CDW

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.