CEB Reviews

Updated March 30, 2015
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CEB Chairman and CEO Thomas L. Monahan III
Thomas L. Monahan III
52 Ratings

86 Employee Reviews

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  1. Helpful (1)

    Waste of a year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Associate in Chicago, IL
    Former Employee - Business Development Associate in Chicago, IL

    I worked at CEB full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I had no real experience right out of college so this was a good place to learn and get something to put on my resume. Most coworkers are right out of college which makes the atmosphere of the office casual.

    Cons

    The job itself is cold calling and setting up meetings for your partnered sales executive - basically you're a glorified assistant. For the most part, the execs you're calling have been called on year after year and don't want to hear it again. Of course, salespeople don't take no for an answer but the pressure put upon you by management to keep calling borders harassing these execs.

    The training consists of 3+ hour long sessions that are repetitive and ineffective. After your initial onboarding it is just a lot of script regurgitation (they call it pitch practice).

    Middle management really isn't qualified for their positions. These managers are recently promoted from the business development/account management associate roles - just because they were successful in the role does not mean that they can be a successful leader of others in that role. The job description of such a manager includes "Forecast attrition and take necessary steps to remain fully staffed" which essentially means that the company realizes the extremely high turnover rate of employees in this role but would rather hire someone new and burn them out too.

    I forgot what it's like to not be stressed out all the time - leaving the company was the best decision I've made to date.

    Advice to Management

    Hire middle management from outside the company. Invest in your employees, the best practices you research and sell should be implemented within your own company.

    Listen to employee feedback. It really says a lot about a company being stuck in their ways when the reviews on this site from 2009 are still relevant 6 years later.

  2. You will feel miserable the entire time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Specialist in Arlington, VA
    Former Employee - Business Development Specialist in Arlington, VA

    I worked at CEB full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Coworkers
    They try to make the environment fun by bringing in food and having happy hours

    Cons

    All you do make 100+ dials a day, hopefully get an appointment, and then send a report of the prospects information to your Sales Executive. That the entire job in a nut shell.

    The opportunity to actually get an appointment with someone is incredibly rare it seems, I would compare it to fishing at night with a spear and no flashlight. The girl I sat next for 4 days, making over 120 dials, didn't speak to a single person. That is the most draining and wasteful use of your time.

    Clients are not interested in hearing about CEB since they have been called over and over and over again. You will here clients tell you "No" so many times that it will wear you down, probably explains CEB's high turnover of BDX's.

    I had two managers at CEB. One was my Sales Executive who would make me feel that I was wasting her business leads and that something was wrong with me. The other was my team manager who everyday would tell me I am doing something wrong with out providing one on one support on how to strengthen my language when speaking with clients.

    I know there are great managers that will work with you and help develop you as an employee, but the others will micromanage you and unhelpful.

    Advice to Management

    Managers need a stronger training program improve their skills in running a team and helping individuals.

  3. Helpful (1)

    Great Job security, very poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CEB full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you what to stay in a secure job so you have

    Cons

    Management in this company is very poor, compensation is also poor, little growth is possible. Raises are small. I feel I work in sweat shop. Very disorganized, don't follow their own "best practice, lots of lip service, poor training, poor new hire process (or lack of ) , no work life balance, information doesn't flow very well.

    Advice to Management

    Management training we be first, no micromanagement, compensation according to productivity.

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  5. Helpful (6)

    Do NOT work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Director in Rolling Meadows, IL
    Former Employee - Associate Director in Rolling Meadows, IL

    I worked at CEB full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You MIGHT get to work with talented people.
    You MIGHT get to work with top tier clients (Fortune 500).

    Cons

    This company:

    Since my former company was acquired by CEB, they destroyed it. They ruined the culture by turning a once independent, motivated, successful workforce into mindless drones who work for a bottom line and cannot think creatively. We no longer served the customers, we were slaves to the almighty dollar. The mother-ship CEB didn't know what we did when they bought us and it showed. They're in a fantastic spree of Layoffs! They let go about 20% of the workforce day 1 after acquisition. Then, when we didn't meet their completely unrealistic goals, they laid off another 15% saying "That's the end of it, we cut deep to make sure no one else needs to go". LIE! What happened LESS THAN 6 months later? ANOTHER ROUND OF LAYOFFS! Awesome! There goes another 15% of the remaining workforce. They decapitate acquired companies because they have the capital to buy, without any of the knowledge of how to handle that acquisition.

    I quit after ranking up 3 times in 3 years. Sounds good right? No. The pay is horrific, so even after those promotions, I still didn't make market value. Consultants, Analysts, work somewhere else, your skills are not valued here, and you can live a very happy, well balanced life working elsewhere. Oh, but if you do quit they MIGHT threaten a lawsuit if you don't tell them where you're going! That brings up the awesome (sarcasm) talent they have as managers.

    The Managers:

    ...Have no management experience. They're people who dedicated years and years of their lives, drowning in the garbage that you're doing (if you work there). So, because of that "We all went through it" attitude, they have no sympathy for the 60+ hour work weeks (no exaggeration, my record work week was 103 hrs. I'm not joking) that you'll consistently put in for months on end. Since we're talking about hours - I made less than minimum wage if you consider hours worked vs salary - again - no exaggeration.

    Good luck, I wish I knew this when we were acquired by CEB!

    Advice to Management

    You need to value your employees as more than just a means to an end.

    Take a pay cut instead of laying off your workforce, when the CEO banks 6 figures in his bonuses alone, I'm pretty sure that could trickle down and help the struggling businesses instead. It should be teamwork, don't let your position give you a false sense of entitlement.

  6. Stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Associate in Arlington, VA
    Former Employee - Business Development Associate in Arlington, VA

    I worked at CEB

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Young people and good location.

    Cons

    Hired ads business development associate right out of school and it was miserable. You are expected to make 100+ dials a day just to successfully get a hold of about 2 decision makers who will just hang up on you for cold calling them and wasting their time.

    Was also micromanaged by manager who would send passive aggressive emails to me while I was 5 feet from her desk.

    The whole experience is one I hope no other educated college grad gets sucked into by the lies told during the interview about duties.

    If you are considering taking a job with CEB I would say run away. Fast.

    Advice to Management

    Maybe hire managers who have actually done the job that they manage for

  7. Helpful (1)

    You're going to cold call all day long...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Associate in Washington, DC
    Former Employee - Business Development Associate in Washington, DC

    I worked at CEB full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun and young workforce
    A lot of bright people work there

    Cons

    A lot of the positions require constant cold calling which they mislabel as "marketing"
    Cut throat competition between associates vying for limited promotions

  8. Helpful (3)

    Run as far as you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Associate in Arlington, VA
    Current Employee - Business Development Associate in Arlington, VA

    I have been working at CEB full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Other young employees in office

    Cons

    If you want to make 150+ phone calls a day and actually only talk to 2 correct contacts then go for it. It's a horrible, degrading Expierence that I hope no one else has to go through.

    Advice to Management

    Better communication is needed

  9. Helpful (4)

    False Promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Chantilly, VA
    Former Employee - Sales Representative in Chantilly, VA

    I worked at CEB full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Younger workforce, everyone is very nice and easy to get along with. The location was outside of the city so I didn't have to commute too far to work. I was hired by SHL and shortly thereafter was bought by CEB therefore I worked out of the SHL office.

    Cons

    I drove 7 hours for the interview from the south and was looking to find a position in the area that had even compensation, I certainly did not want to accept a position that paid less in an area that is extremely expensive to live. Once I accepted the position and started the job, the things I were promised before I accepted quickly changed. The structure of the comp plan changed drastically from what I was told originally. Rather than making a percentage of your sales each month with an overall yearly goal (which is what was promised) the structure changed to needing to reach milestones in order to get paid commission. I began the first working day of the year in Jan 2013, the sales team did not receive their goals or comp plan until the last day in Feb. This means the sales team had no idea how we were getting paid and what needed to be achieved until 2 months into the year. The milestones that needed to be hit were quite lofty expectations. With an average sell price of $1995, a goal of $40,000 needed to be reached before you see a commission check. Essentially, every $40,000 you sell, you get paid $3,000 - after taxes you'll see somewhere around $1600-$1800. I was the first member to hit the milestone, and it didn't happen until April - so 4 months in just hitting the first goal, not getting paid on it until May. So in 5 months I saw about $1700 in commission. The next commission didn't come until August, keep in mind I was at the top in terms of new business sales. I was promised about $30k more than what I actually made that year. It caused a lot of hardship for me as I left a job in which I made about $20k more, and moved to this expensive area to live while making much less money. Training was awful, it consisted of sitting in the manager's office and listening to him talk about why the ability tests are a sure thing because "it's science." The training lasted about 3-4 weeks, basically the entire first month of employment.. that means no time on the phones and no selling. When the comp plans came out, my goal was the same as everyone else's. I was immediately at a disadvantage as there was no ramp up time and no one took into account that I was asked to hit the 12 month goal with an entire month off the phones and sitting in training. I have friends still there, the comp planned was recently changed to a quarterly goal, which means 1st quarter goal is $xxxx amount, 2nd quarter goal is $xxxx amount (almost double from 1 quarter, 3rd quarter goal is $xxxx amount (almost triple the 1st quarter) and Q4 is 4X the Q1 goal. If you don't hit the goal for the quarter, you get nothing in commission. Meaning you can come to within $50 of the goal, the company is profiting off of your hard work, but you didn't hit their goal so you now get nothing - after working hard the whole quarter. Now this is the SHL Talent Measurement division of CEB - I am not sure how the rest of CEB as a whole has their comp plans.. but just be advised that on the new business team, you will work hard for very little. The entire sales team has since left the company, an account manager included. It's a turnstile at this point with senior sales leaders leaving the company on a monthly basis. I would say it'd be smart to stay away.

    Advice to Management

    Pay your sales people more money. Have a fair comp plan. There's no reason the Account Managers should make double what the new business sales team makes. Account Mgmt is a renewals team, the customer already knows the value of the product and has been using it first hand. Cold calling on new business and giving presentations in an effort to demonstrate the value of ability tests is a much more complex sale than following up with current customers and renewing their yearly contract. Also... don't try so hard to sell the position. In your attempt to sell me on the job, you misled me and caused some very hard times that were completely unnecessary.

  10. Helpful (3)

    You better drink their kool-aid, or prepare to be miserable or terminated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Advisor in Arlington, VA
    Former Employee - Executive Advisor in Arlington, VA

    I worked at CEB full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The information they collect through the research was interesting and for the most part pretty accurate. They also threw good parties and provided tons of opportunities to drink.

    Cons

    Extremely management heavy- often hard to tell what exactly these people actually did. Poor training/onboarding. Spent more money on their parties/happy hours then on providing decent salaries (unless you're a top manager!)

    Advice to Management

    READ AND FOLLOW some of the research your company actually does! Provide training and mentoring for your team! Find a way to make it less obvious that there is very clear favoritism and you must literally believe their methodology with no questions or opinions, or else you'll be shunned and fired. With CEB there is only THEIR WAY TO DO IT and everyone else is made to be an idiot or failure. There is so much internal hooking up among staff that its impossible to meet someone new without hearing their entire sexual history- makes it uncomfortable for those that worked there to actually work instead of socialize. It's pretty clear CEB has a "type" to look for in new hires as the staff is 90% attractive, young, and white. Please stop doing business at one of your many happy hours! For those that aren't alcoholics, we'd prefer to do business during business hours... there were constantly missed opportunities to be involved in something if you didn't attend the party it was discussed at!

    Unfortunately, CEB has received a "Frat House" culture from both the outside looking in and for those that have their eyes open to what's truly going on.

  11. Helpful (1)

    Strange place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst
    Former Employee - Analyst

    I worked at CEB full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some good managers and very dedicated staff.

    Cons

    Ridiculously low pay. Atmosphere is not very friendly and managers are certainly not looking out for their staff. Pyramid style work organization means few positions to grow into. Most people spend a year or two and move on. Do the same if you ever want substantial salary increases. Poor work life balance. Management should encourage a more equitable balance or staff will burn out.

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