CFPB

www.cfpb.gov

CFPB Reviews

Updated January 30, 2015
Updated January 30, 2015
37 Reviews
2.9
37 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CFPB Director Richard Cordray
Richard Cordray
24 Ratings

6 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Regulator ran by those who have never worked in a bank and lack leadership skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consumer Response in Washington, DC
    Current Employee - Consumer Response in Washington, DC

    I have been working at CFPB full-time (more than 3 years)

    Pros

    Most employees believe in the mission of protecting and helping consumers
    Opportunity to make a real positive impact for consumers needing help
    The benefits are outstanding: telework; every other Friday or Monday off; health/dental/eye insurance rates very low or paid for completely; 1-for-1 match on retirement up to 7%; good pay scale

    Cons

    Anyone who isn't a lawyer is often treated as a second-class employee
    Management is nearly incompetent and gets paid very well for little work/results
    Promotions and details tend to go towards a small group of favorite employees
    Employee development outside of management is infrequent at best, non-existent at worst
    Despite yearly surveys telling management that communication from the top-down is nearly non-existent the same communication barriers continue to exist
    Employees who speak out or join the union are shunned and sometimes face retaliation

    Advice to ManagementAdvice

    Executive management should take charge and completely reshuffle senior and mid-level management
    Too many meetings and engagement groups with little or no result; scrap all meetings and groups and start over with just basic meetings
    Employee morale suffers when hirings/promtions continue to bring in external employees instead of promoting from within

    Doesn't Recommend
    Neutral Outlook
  2.  

    Student Intern Found Work Lacking

    • Culture & Values
    Former Employee - Student Intern in Washington, DC
    Former Employee - Student Intern in Washington, DC

    I worked at CFPB

    Pros

    Coworkers were friendly, never felt excluded from events etc. CFPB probably does a better job than other govt agencies in creating a stimulating environment but that isn't saying much

    Cons

    Student interns are not paid and must sign a form guaranteeing this. As is likely the case with most government agencies, there is not always exciting work or projects to be doing. Most of the work I did was mundane. That's to be expected as an intern but it would have been nice to at least have picked up some useful skills (excel, financial analyses, etc.)

    Advice to ManagementAdvice

    Find engaging work for interns or you won't attract the top students

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Great mission, growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CFPB Enforcement Attorney in Washington, DC
    Current Employee - CFPB Enforcement Attorney in Washington, DC

    I have been working at CFPB full-time (more than a year)

    Pros

    Great mission and ability to be creative.

    Cons

    Micro-management, many decisions made based on political concerns and not always on what is best for consumers, slow internal processes.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at CFPB full-time (more than 3 years)

    Pros

    The agency allows for you to get as involved as you would like to in your department. If you are interested in a particular group outside of your own, management is willing to create opportunities where you can work in that area without transferring fully.

    Cons

    Management politics, inconsistent messages from management and a lot of incompetent managers.

    Advice to ManagementAdvice

    Continue to create opportunities for staff to further their careers within the agency. Limit office politics by working to create a professional and civil work environment.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    A Noble Cause, but Often Frustrating and Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Examiner
    Former Employee - Examiner

    I worked at CFPB full-time (more than a year)

    Pros

    The agency has real belief in consumer rights and protections. As a result, they have gotten the attention of much of the financial world.

    Cons

    A general lack of organization and structure. Many new examiners didn't get opportunities for proper training, and most of the experienced examiners' workload didn't allow for much time to train them. Lack of transparency from management.

    Advice to ManagementAdvice

    Be more transparent, and look for ways to improve the work environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Opportunities to do good for small and big consumer finance products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Washington, DC
    Current Employee - Financial Analyst in Washington, DC

    I have been working at CFPB full-time (more than a year)

    Pros

    Young, fresh and new organization.

    Cons

    Faster than others, but still slow government pace

    Advice to ManagementAdvice

    Let go of the familiar to embrace the new

    Recommends
    Positive Outlook

CFPB Photos

Work at CFPB? Share Your Experiences

CFPB

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.