CNA

  www.cna.com
  www.cna.com

CNA Reviews

Updated December 18, 2014
Updated December 18, 2014
215 Reviews
2.8
215 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CNA Chairman and CEO Tom Motamed
Tom Motamed
104 Ratings

Review Highlights

Pros
  • Great work-life balance, great people to work with (in 24 reviews)

  • Good work life balance and can easily work from home occasionally (in 8 reviews)


Cons
  • Senior management talks about work life balance but does not follow throughr (in 14 reviews)

  • Current senior management does not understand how specialty underwriting and claims functions (in 7 reviews)

More Highlights

61 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good company with long term career advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Specialist
    Current Employee - Claims Specialist

    I have been working at CNA full-time (more than an year)

    Pros

    Great retirement plan, health benefits and PTO. Ability to grow your career is highly encouraged by management. Business hours, Mon-Friday (no weekends or late shifts)

    Cons

    Formal dress (suit and tie) for all employees. No work-from-home policy.

    Recommends
    Positive Outlook
  2.  

    Decent company thats constantly changing and doesn't know what it wants to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Specialist
    Current Employee - Underwriting Specialist

    I have been working at CNA full-time (more than 5 years)

    Pros

    Decent Benefits, especially 401(K). They have a pretty good underwriting training program.
    The company is a well known name in the commercial insurance industry. It depends on your office location and direct manager, but the company was generally OK with time off and benefits, and did invest in their employees with training opportunities.

    Cons

    The main issue with the company is constant executive change and the resulting lack of vision that entails. The current CEO was brought on 2 years into my tenure and soon embarked on significant changes in both the structure of of the organization and underwriting changes as well, and also creating a much more micromanaged employee experience. After his contract expires in 2017, there will be another who will probably again make some fairly significant changes.

    Advice to ManagementAdvice

    Please stop trying to redefine he company every 5 years.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CNA full-time (more than 5 years)

    Pros

    Benefits are excellent and from day one, decent amount of PTO, Virtual Environment is progressive, requirements of position had variety

    Cons

    Opportunity for growth for worker bees difficult, usually hire management from outside

    Recommends
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  5.  

    Great Training Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Specialist in Orlando, FL
    Current Employee - Underwriting Specialist in Orlando, FL

    I have been working at CNA full-time (more than 8 years)

    Pros

    Extensive Training Program in the Insurance Industry; Opportunities for Advancement within the company;

    Cons

    Mixed Messages to your agents regarding appetite; Unwilling to take risk as trying to overcome the loss history and will no longer write the challenging risks

    Advice to ManagementAdvice

    Consider promotions within the company first

    Recommends
    Negative Outlook
    Approves of CEO
  6. 3 people found this helpful  

    command and control

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNA (more than 10 years)

    Pros

    People, growth opportunities, coverage, forms

    Cons

    Strategies change, heavy turnover challenges agency relationships, windows XP - really? Senior leadership focused on their own strategies .

    Advice to ManagementAdvice

    Listen and action on your most recent employee survey.

  7. 2 people found this helpful  

    Claims Operation Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Operations Tech in New York, NY
    Current Employee - Claims Operations Tech in New York, NY

    I have been working at CNA full-time (more than 10 years)

    Pros

    very diverse and great work ethnics of employees

    Cons

    Not recognizing the talents of their employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Good areas and ok areas to work for. Focus on what you want out of the job and career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Management Specialist in Chicago, IL
    Former Employee - Senior Project Management Specialist in Chicago, IL

    I worked at CNA full-time (more than 10 years)

    Pros

    Given the right situation this can be a good career stop and learning and develop professional. Overall good environment to learn big company approach and it can be a good training grounds for next job.

    Cons

    Need to look out for your own Career. If you make a mistake or take risk it could live with you for the rest of your career there. Depending on your management it could limit your career opportunities.

    Advice to ManagementAdvice

    Focus and developing your people and give them opportunities to take on risk so that your company can move forward and improve your operations. There is a fear culture and do not be wrong type of environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 6 people found this helpful  

    Great company to work for, but experience varies with department and managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL

    I worked at CNA full-time (more than 8 years)

    Pros

    Many departments to transfer in and out which can help build skill sets. On-site fitness facility. Great name recognition. Excellent experience until new management came into the Select Risk group.

    Cons

    The VP was the worst I have ever worked for in my life. Egomaniac, took credit for our work, pitted us against each other, torched the program to the point where they shut down the entire transportation department.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    senior system engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CNA

    Pros

    good life-work balance, some great talented people.

    Cons

    re-organization, employees have fear of outsourcing.

    Advice to ManagementAdvice

    keep keep away from mass outsourcing.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Self Motivation and Under the Radar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL

    I have been working at CNA full-time (more than 10 years)

    Pros

    Opportunity to grow the book is self motivated if the individual is willing to find work arounds. Learning opportunities abound. Do it yourself kind of company. Longevity is there if you function just under the radar. Meet the internal goals and you are a hero.

    Cons

    Need to be self directed. Need to assume responsibility to make things happen within the company dynamics. Planning efforts rarely pushed down to worker level. Need to find ways to get results while quietly working out of the box. Sometimes slow to respond to market interests.

    Recommends
    Neutral Outlook
    No opinion of CEO

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