CNA
2.8 of 5 173 reviews
www.cna.com Chicago, IL 5000+ Employees

CNA Reviews

Updated Apr 3, 2014
All Employees Current Employees Only

2.8 173 reviews

                             

42% Approve of the CEO

CNA Chairman and CEO Tom Motamed

Tom Motamed

(86 ratings)

34% of employees recommend this company to a friend
40 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Chaotic but good opportunity for growth

Consultant (Current Employee)
New York, NY

I have been working at CNA full-time for more than 3 years

ProsLots of opportunity to move into different areas. Management promote from within.

ConsConstant turnover. Inflexible work from home.

Advice to Senior ManagementTry working at a desk level before making major decisions.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great company to work for

Tax Consultant (Current Employee)
Chicago, IL

I have been working at CNA full-time for less than a year

ProsNice people. Great benefits. Mid-pace environment.

ConsToo much laid-offs, fire every quarter

Advice to Senior ManagementN/A

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Continues to head in a good direction (but can still be a grind)

Anonymous Employee (Current Employee)
New York, NY

I have been working at CNA full-time for more than 10 years

ProsGood turn around story over past 5+ years driven by much better risk selection. Some grumble about CEO Motamed's style and the grind, but he has steered and focused the company well, and employees are more optimistic and on board with him compared to when he first became CEO.

ConsStill too much emphasis on the grinding process and procedure, and, processes are frustrating and hampered by systems that need upgrading and investment, and the company could benefit by investing in additional key support staff to handle more of the process/admin stuff so that higher level folks responsible for putting business on the books aren't overly bogged down in admin/file maintenance tasks.

Some edicts come down from Chicago that seem out of touch with what is really happening on the ground at the local level.

Still a little top heavy i.e. too many chiefs and not enough foot soldiers.

Claims still has some room for improvement, and still tend to pay claims too easily.

Turnover is becoming a problem in underwriting with some good talent and experience leaving because they are frustrated by process and other issues that take away from the job of underwriting the risk and maintaining their agency relationships.

Advice to Senior ManagementBe mindful of the talent drain. Listen to them, and do what needs to be done to retain them, and, as they move towards retirement, start thinking of ways to leverage their talent on a part time/consultant basis. Otherwise, by sheer demographics (esp in some departments), in the next 5-10 years, you will be losing a ton of experienced talent (i.e. your top segment experts) that are not easily replaced.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great place to launch career

Risk Control Intern (Former Employee)

I worked at CNA as an intern for less than a year

ProsGreat learning environment and great place to launch a career. The exposure I had to different industries and different insureds provided me with invaluable experience.

ConsSeemed like there was a lot of bureaucracy but I did not deal with this first hand. Being a branch office may have contributed to a disconnect in efficient decision making.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Good Company

Anonymous Employee (Former Employee)

I worked at CNA full-time

ProsProgressive, improving business and technology

ConsWork life balance is ok.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Dynamic company

Director (Current Employee)
Chicago, IL

I have been working at CNA full-time for more than 8 years

ProsOpen to new ideas to improve performance

ConsUnwilling to spend $$$ for top talent

Advice to Senior Managementspend $$$ for top talent

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Htrsy Vom[smu

Accounts Receivable (Current Employee)
Chicago, IL

I have been working at CNA full-time for more than 8 years

ProsA place where you move up or move to many departments. They support transferring from one department to another. If you like hard work and new experience this is the place for you.Great benefits and compensation. And they have continuing education, they support higher learning.

ConsThere are no downsides, great place to work expect sometime you may have mandatory overtime.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Overall, My experience has been great

Claims Specialist (Current Employee)

I have been working at CNA full-time for more than 8 years

ProsA good size company with lots of room for growth if you reside or are willing to relocate to Chicago or the other Service Centers..Denver CO, Reading PA

ConsYour manager can break or make you…you’ll have to suck-up a lot!!

Advice to Senior ManagementTop-heavy organization. Too many layers of management. It feels like front line managers’ authority is limited to approving time cards.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

analyst

Anonymous Employee (Current Employee)

I have been working at CNA

ProsThe pay is satisfying. There is little travel. It is located in Chicago downtown and really fancy. It is a place that you can really challenge yourself.

ConsI think some models are not so sound. There is scope for improvement. The supervisor should be more open to suggestions.

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

System engineer

Anonymous Employee (Former Employee)

I worked at CNA full-time

Prosgood work life balance company

Consoutsourcing policies are not very good.

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for CNA? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at CNA reviews and ratings — including employee satisfaction and approval rating for CNA CEO Tom Motamed. All 40 reviews posted anonymously by CNA employees.