CROSSMARK Reviews

Updated October 20, 2014
Updated October 20, 2014
479 Reviews
3.0
479 Reviews
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CROSSMARK CEO Ben Fischer
Ben Fischer
43 Ratings

Review Highlights

Pros
  • Since, this employer offers part-time work-you may complete your work task conveniently (in 36 reviews)

  • Somewhat flexible schedule except when there are hard dated tasks (in 30 reviews)


Cons
  • No pay raises or much of any chances for growing with this company (in 27 reviews)

  • You'd have to work "part time" for a lot of merchandising companies to keep full time hours (in 44 reviews)

More Highlights

84 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Thrown to the sharks - less than 2 weeks in- to a 20 something Supervisor who has terrible communication skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rep
    Current Employee - Rep

    I have been working at CROSSMARK part-time (less than an year)

    Pros

    Less than (2) weeks in, working alone, unsupervised, great people in the retail word to work along side with.

    Cons

    I have had Z E R O format training- some aspects of the job are not covered in training - My 20 something supervisor expects immediate replies on txt/email. I have over 30 stores - 50% must be visited twice a month. Recruiting said I may have to configure some electronics a couple of times a week; the scope of work was not anything like what is expected of me in the field. Sales Trak is a joke; redundant; goes down constantly; not real time;

    Advice to ManagementAdvice

    Training program needs to be revamped-

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    good for people with another income

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Retail Representative
    Current Employee - Retail Representative

    I have been working at CROSSMARK part-time (less than an year)

    Pros

    the work schedule are good

    Cons

    not being able to work more hours

  3.  

    No room for growth and not enough pay to make it worth the while.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Specialist in Mobile, AL
    Former Employee - Event Specialist in Mobile, AL

    I worked at CROSSMARK part-time (more than an year)

    Pros

    Great co-workers, fun demos. Great Job, fun location at Sam's Club, Great Lead supervisors.

    Cons

    Poor hours, no benefits, not enough pay, aggressively hostile head supervisor whose turnover rate nears 90%. Too many rumors and too much drama.

    Advice to ManagementAdvice

    Hire a new head supervisor, and then look up those who have quit who had amazing results and rehire them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    A company that does not even pretend to care about its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Administrator in Plano, TX
    Current Employee - Project Administrator in Plano, TX

    I have been working at CROSSMARK full-time (more than 5 years)

    Pros

    The wages are somewhat fair but nowhere near competitive.

    Cons

    I worked in the corporate office of crossmark for 5 years, and the revolving door at this company spins so fast it's crazy. And not just for the part time employees - everyone. This company can't even keep a CEO for longer than a year since Dave Baxley left.

    It's a miserable environment with no training whatsoever. They just throw you in the mix and fire you if you can't hack it. The "service excellence meetings" that charade as training are a joke. There was one where we were literally handed a pile of office garbage like paper clips and old pens and asked to think of ways to use them to thank someone around us. If that doesn't sum up the crossmark way - I don't know what does.

    Never in the 5 years of meetings and events was there ever even once a mention of wanting to be a good employer.

    A friend of mine even won their highest service award the company has - the result - they gave her more work and a title change with NO raise whatsoever. And since she took it she won't be eligible for a raise for another year following.

    I would be seriously surprised if crossmark is around in another 5 years. The company is bleeding money and squeezing it's employees for the difference instead of making a profitable business plan in the first place.

    Advice to ManagementAdvice

    Wake up and appreciate your employees. There is a reason you ratings and your profits are so low. Take a second to think about the people who work for you and the impact you have on them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Started out great, then went to Hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pet Nutrition Specialist
    Current Employee - Pet Nutrition Specialist

    I have been working at CROSSMARK part-time (more than an year)

    Pros

    Salary is good. Working independently is good.

    Cons

    Supervisor never responds to email or texts and has favorites who get extra hours,
    The hiring of Brand Ambassadors who made more than I did with no training or skills and who also got a bonus.
    No raises.
    Terrible mileage reimbursement.
    The final straw: hours cut nearly in half.

    Advice to ManagementAdvice

    Treat your employees like human beings.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Terrible Work Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at CROSSMARK full-time (more than 5 years)

    Pros

    Multiple areas of focus allow for varied opportunities

    Cons

    Senior. Leadership is terrible; focused only on their bonuses and their "inner-circle" cronies.

    Advice to ManagementAdvice

    Care about those who actually do the work and don't misrepresent actions involving personnel matters. This approach will cost you good talent and ultimately good clients.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Not my cup of tea.

    Current Employee - Retail Merchandising Representative
    Current Employee - Retail Merchandising Representative

    I have been working at CROSSMARK part-time

    Pros

    Extremely flexible and somewhat interesting

    Cons

    Extremely physically demanding and DIRTY. You are literally on the floor and in dust and dead bugs. Unorganized; I would show up to jobs and the team lead wouldn't. This is someone I'd never met and had no way of contacting so I was left clueless and waiting hours. Then leave angry, after driving 40 minutes out of your way for nothing and only getting paid for an hour of non-work and no mileage compensation because it wasn't far enough. Bogus.

  9.  

    Not worth it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Supervisor of Events in Brooklyn, NY
    Former Employee - Retail Supervisor of Events in Brooklyn, NY

    I worked at CROSSMARK full-time (less than an year)

    Pros

    You get to try different food samples and learn the methods of preparations

    Cons

    This company is very disorganized., their technology is very outdated, the regional supervisors are workaholics that don't care how illegal their department meet goals, if you are looking for growth within a company, look elsewhere!!!

    Advice to ManagementAdvice

    Please try to hire academically qualified people to run the HR and the rest of the corporate offices, don't get HS graduates for these position, their lack of knowledge and experience only makes this company to decline in quality in all levels!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Disorganized management structure, poor performance incentives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CROSSMARK full-time (more than an year)

    Pros

    Large company with stable expectations and flexible schedule.

    Cons

    Hardly any oversight of personal projects. Incentives to excel are few and far between. Mileage reimbursements are somewhere between absurd and illegal.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Nope

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Supervisor of Events in Sacramento, CA
    Current Employee - Retail Supervisor of Events in Sacramento, CA

    I have been working at CROSSMARK full-time (more than 8 years)

    Pros

    You can take a day off without anyone really knowing
    Cell phone bill assistance
    Resume Fodder
    Work from anywhere

    Cons

    Less than Federal minimum mileage reimbursement.
    No Privacy.
    12hr+ workdays and made to work on your days off without Time off recovery.
    Low pay.
    Horrible Benefits.
    Limited advancement.
    Span of control too big for one person (100:1)
    Not professional.
    Serious disconnect between Corporate goals and Field Execution reality.
    No support from management structure.
    Inexperienced leadership
    Embarrassing IT support
    Antiquated proprietary software

    Advice to ManagementAdvice

    $10 gift cards, Polo Shirts, and backpacks are not good rewards for hard work. Supervisors work over 11 hours a day trying to make you look good to your clients. We want money, we want recognition that we can add to our resume, and we want good benefits that compete with private plans. Listen to your field management, we know the situation better than you do.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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