CROSSMARK

  www.crossmark.com
  www.crossmark.com

CROSSMARK Reviews

Updated December 4, 2014
Updated December 4, 2014
516 Reviews
3.0
516 Reviews
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Steve Schuckenbrock
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Review Highlights

Pros
  • Since, this employer offers part-time work-you may complete your work task conveniently (in 42 reviews)

  • Somewhat flexible schedule except when there are hard dated tasks (in 31 reviews)


Cons
  • No pay raises or much of any chances for growing with this company (in 29 reviews)

  • You'd have to work "part time" for a lot of merchandising companies to keep full time hours (in 45 reviews)

More Highlights

100 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Nice Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Demo Specialist in Princeton, NJ
    Former Employee - Demo Specialist in Princeton, NJ

    I worked at CROSSMARK

    Pros

    Meet new and different people as well as make making foods

    Cons

    Hours are really bad only time you get good hour or around Christmas and the taste of Sam's

    Advice to ManagementAdvice

    Stop hiring new people when you have people that work 1 or 2 days a week that's looking for extra hours

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Worked less than one year and have had three different supervisors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Demonstration Chef in Allentown, PA
    Current Employee - Demonstration Chef in Allentown, PA

    I have been working at CROSSMARK part-time (less than an year)

    Pros

    Decent work to life balance.

    Cons

    Offers only part time employment. No opportunity for growth within the company.

    Advice to ManagementAdvice

    Management is very distant and unorganized. Rules change constantly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Fun, work with people, most be self motivate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Specialist in Stevens Point, WI
    Current Employee - Event Specialist in Stevens Point, WI

    I have been working at CROSSMARK part-time (more than an year)

    Pros

    Internet based, Good pay for part-time Event Specialist, checks are cut every Friday, everyday you have something different to do, must be self motivated, no micro managers

    Cons

    Lack of training, not consistent with the hours, the stores can be very cold, if you want more consistent hours you must become a team lead which they don't tell you that during the interview process. They hire anybody and throw them in hope they stay for awhile if not, they don't care they will hire somebody else. People leave mostly due to the lack of training and supervisor. Most team leaders have no idea how to lead and most supervisors don't listen anyway.

    Advice to ManagementAdvice

    Listen to the team leaders in your stores, they are the ones that really know what is going on when you're not there. Schedule the hours across the work week so all get hours not just team leads.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Low Pay, no pay raises. Reimbursement for mileage, ink cartridges, office equipment needs
    are sub par.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Representative
    Current Employee - Retail Representative

    I have been working at CROSSMARK part-time (more than 5 years)

    Pros

    You plan and schedule your own work weekly

    Cons

    Reporting same day by 10pm deadline. Home office in Texas, 2 hours ahead. When your internet goes down, or when you leave your camera at home or worse, lose your camera.

    Advice to ManagementAdvice

    Treat your part time employees with better respect, offer cost of living increases, give commission for the sales jobs you send us on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Constantly cutting us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Demo Specialist
    Current Employee - Demo Specialist

    I have been working at CROSSMARK part-time (less than an year)

    Pros

    Upon being hired, some were told we would get $10.25 an hour. Time started from the minute they got out of the vehicle en route to the designated work site. Time ended when they finished the event, cleaned the dishes and equipment, and turned the paperwork in. I was told three days would be the minimum each week and we would be advised of our schedule 2 weeks ahead. If you're very energetic, organized & don't mind some exasperating things people do, your patience can be rewarded by accepting a lead event position. I've been told you only get 25 to 50 cents more an hour.

    Cons

    However, you may be expected to work a little without pay due to your having to report only 360 minutes for that day, and that is true of leads as well as event specialists--so everyone. Another time they were cut was when they were directed to start once in the Crossmark area and reduced to only 15 min. to get everything organized! When you finish, you only get 15 min. to clean up so many don't clean their equipment at all & do a poor job washing the dishes. Some have been there, never tardy, good work record, but after nearly 5 years they still only get $10.25 and we get 10.50 because we were hired later. Some don't get even 1-2 days either except over a period of two weeks.

    Advice to ManagementAdvice

    You really need to be "one of us" for awhile. It's not fair giving us so many things to sell, we are doing the work of two people. You should see how people have terrible manners and will grab a sample knowing it's not their turn, but they don't want to hear any sales pitch. So it's important to keep it simple, and not have to keep up with too many things to serve and talk about. Also, stop being cheap about pay. Anyone staying with you guys should get raises every 6 mo.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great if you want no hours!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Specialist in Butler, PA
    Former Employee - Event Specialist in Butler, PA

    I worked at CROSSMARK part-time (more than 3 years)

    Pros

    Great if you seek non consistent hours and just need something to do for a few extra bucks; fun to be with the public to promote and sell!

    Cons

    Constant internet glitches without pay, poor field support, no communication between client's events and thus lack of end product available to demonstrate/sell. No incentives nor raises. Promises for more demos that never happen and then hiring more for less work for each employee. Poor management from the top.

    Advice to ManagementAdvice

    You could do more to create great events which generate sale for your clients. Install a user friendly internet employee report system.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Not highly recommended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Specialist in Exton, PA
    Former Employee - Event Specialist in Exton, PA

    I worked at CROSSMARK part-time (more than an year)

    Pros

    The pay is better than other entry level positions and is very easy work.

    Cons

    Management and corporate treats you like disposable items and the scum between their toes. Management is trained to be on their high horses and turn their nose down on you. Their demands are highly unrealistic... you never know when you may be scheduled until the day before, so they expect you to not have any external commitments. Ever. They are very strict about any days requested off. This place is honestly not worth the headache. At all. You are held to very strict guidelines and management has free reign to do whatever they want. You will never become full time because Crossmark has found a way to save money by making virtually all employees part time only..

    Advice to ManagementAdvice

    Appreciate your employees! Offer raises, acknowledge those performing above sales goals, and promote the correct people! There is some very faulty and disrespectful management who do not have to answer to anyone above them because complaints from the part time employees are easily dismissed because they can be easily replaced. Management definitely abuses their power.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Not a good place to move up the company ladder.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crossmark Retail Sales Representative in Plano, TX
    Current Employee - Crossmark Retail Sales Representative in Plano, TX

    I have been working at CROSSMARK full-time (more than 5 years)

    Pros

    The hours are good, weekends off for the most part.

    Cons

    Pay is lousy, they pay mileage for the use of your car, but it is only after the first eighty miles on you.

    Advice to ManagementAdvice

    When you review your employees, actually give them a raise if they deserve one. Don't give a two per cent raise it's rather insulting.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Great First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Specialist in Mishawaka, IN
    Current Employee - Event Specialist in Mishawaka, IN

    I have been working at CROSSMARK part-time (more than 5 years)

    Pros

    The best reasons to work here are the flexibility of the schedule. This is good for college students, stay at home moms, retired people, and someone looking for a first time job. The starting pay is 10.25per hour, and you often work at least 12 hours a week with as much as 30 hours per week during the holiday season. Very easy money to make, just be sociable, courteous, and kind to customers. An entry level way to learn basic sales skills. Get to try new foods, and get new recipes as well from time to time.

    Cons

    Hours aren't sufficient enough to support a family, or dependable for bills, and responsibilities. Management changes every other year, and there is general high turnover with this company in this department. It's also pretty much dead end there is no room to advance or move to another department, and no matter how much is sold you don't receive any raises or bonuses. As to why this is my last month working here.

    Advice to ManagementAdvice

    Reward your hard working, senior associates. Find a way to make more hours for the associates.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    All Managers, No Leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at CROSSMARK full-time (more than an year)

    Pros

    Industry leader with exposure to a great client base and processes. Pockets of cross-collaboration that can lead to fulfilling work and outcomes.

    Cons

    Expense driven environment that leads to warped decision making. Actions are in the best interest of bonus structure and not the clients. No discernible leadership at the highest levels with infighting and jockeying for position between sales, operations and "back office". Seemingly interested in change and improvement, he girth of the company gets in the way of progress.

    Advice to ManagementAdvice

    Find a long-term solution at CEO to guide the culture and people, the rest will follow.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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