CROSSMARK Reviews

Updated September 28, 2014
Updated September 28, 2014
458 Reviews
3.0
458 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CROSSMARK CEO Ben Fischer
Ben Fischer
37 Ratings

Review Highlights

Pros
  • Company has some advantages for folks looking for part time, weekend or through the week work (in 34 reviews)

  • Somewhat flexible schedule except when there are hard dated tasks (in 28 reviews)


Cons
  • No pay raises or much of any chances for growing with this company (in 27 reviews)

  • You'd have to work "part time" for a lot of merchandising companies to keep full time hours (in 41 reviews)

More Highlights

130 Employee Reviews Back to all reviews

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  1.  

    High expectations, low pay for the amount of work required

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CROSSMARK

    Pros

    Some teams are great to work on, some not so much. Like any company there are good managers and bad ones.Pays weekly,

    Cons

    Part time workers are expected to be responsive like a full time employee-check your company email every day even if you aren't working every day, change your schedule whenever they decide they want you to work, change your working hours (was hired to work M-F, then I was told I would have to work weekends) and expect you to always be available even though you are part time

    No opinion of CEO
  2. 1 person found this helpful  

    Retail Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Merchandising Representative
    Current Employee - Retail Merchandising Representative

    I have been working at CROSSMARK full-time for more than 3 years

    Pros

    Flexible schedule, working on your own majority of the time, samples of products

    Cons

    Territory is scattered, tons of displays & products in my small apt, sales objectives

    Advice to ManagementAdvice

    Got stuck with supervisor that is highly annoying and lives 2 hours plus away instead of a local supervisor.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Not the greatest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Specialist  in  Lubbock, TX
    Former Employee - Event Specialist in Lubbock, TX

    I worked at CROSSMARK part-time for less than a year

    Pros

    Flexible schedule and times, good pay

    Cons

    Need better reviews of employees and background checks

    Advice to ManagementAdvice

    Need new management

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great job for students or retired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Specialist
    Former Employee - Event Specialist

    I worked at CROSSMARK part-time for more than a year

    Pros

    Enjoyed working with my co-workers who were mostly team players.

    Cons

    Great hours if you are retired, otherwise not enough hours. Hardly ever got more then 12 hours in a week. Some events had too many items that would overwhelm the specialist and customers. The customers can sometimes act like they are entitled for samples.

    Advice to ManagementAdvice

    Don't hire people that do not like customer service and/or have little experience cooking.

    No opinion of CEO
  6.  

    Good Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Representative  in  Temple, TX
    Former Employee - Marketing Representative in Temple, TX

    I worked at CROSSMARK as a contractor for less than a year

    Pros

    I enjoyed the freedom of marketing rep positions and the traveling from location to location. The pay is good and even includes mileage on some vendor jobs.

    Cons

    Long form to fill out and at that time no internet access.

    Recommends
  7.  

    Good part-time job but no future... unless major changes occur for them & the entire Big Ag food industry...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Specialist
    Current Employee - Event Specialist

    I have been working at CROSSMARK part-time for more than a year

    Pros

    I really like to do the event demonstrations. My supervisor, leads & crew are some of the best co-workers I've had in many years. It's usually interesting & fun.

    Cons

    It's only 2-3 days/week (sometimes 4 or 5 during a peak holiday time) but during the off season you'll be lucky to get 2 days/week if your're one of the best.

    Advice to ManagementAdvice

    Never getting a raise is intolerable! Pay us holiday pay on certain national holidays we work like Labor Day & especially on the 4th. of July, not doing so is not right & is un-American !! We're not your slaves. It's endlessly frustrating to me, my crew & supervisor that the big food corporations only care about their profits just as Crossmark does & not the financial security/lives of their employees by working 20+ demonstrators on a weekend & the rest of the week no one has any work. I saw in the company newsletter how the executives were patting themselves on the back about some new executive position that was created last year (probably with yet another "golden bonus") while none of got a raise or were paid holiday pay on key work days. This creates employee resentment toward management & increases worker turnover. Don't you want to keep the good/experienced employees & keep them happy? The corporate people writing some of the sales plans need to really step up their knowledge too. Some of the sales plans are very poorly written/wrong info & some are even completely blank!. If it wasn't for an experienced demonstrator selling the products you'd be out of a job! People want organic foods that aren't full of GMOs & carcinogenic preservatives/artificial sweeteners. If you want to really set your corporation apart & up to the top then get some ethics. Here's what you need to do: The organic/non-GMO foods get 1st. priority on weekends & a slightly discounted rate for demos. 2nd.: the ruthless Big Ag food companies who are slowly poisoning with all of their toxic ingredients should be made to pay more for demos & keep them on the weekdays. This will ethically balance out a few important things. One, it will keep the demo crews working a more robust part-time schedule all week-long. Two, club members will have more reason to shop during the week to improves sales/profits & three it will show Big Ag that if they make safer foods that it's less expensive than the toxic chemicals they're already using because we all know they are driven by profits. Start being more ethical & less greedy!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    It's a solid part-time job if you have the time and patience to spare for it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Representative
    Former Employee - Retail Representative

    I worked at CROSSMARK part-time for more than a year

    Pros

    The job came at a time when working full-time wasn't an option for me and it fit the bill. The process is a little enduring to work in the field, but you are told upfront it's mainly an independent job. You get your training online, and while you may have some training with a team leader in a store, you pretty much figure it out as you go along. The job is set to where you can get everything done in 2-3 days per week and make some extra cash for whatever you may need. The hours are store hours so you will never have to worry about anything late night or very early morning.

    Cons

    The training is not for those inexperienced in dealing with electronic devices. You're on your own if you have any trouble at the stores. The management at the various stores you will work in are not overly concerned with your tasks, so you may receive minimal cooperation. The driving can be a bit tedious if you have to travel within a 50 mile radius, so you have to plan your routes to cover the most mileage or you will be shorting yourself on your checks. Your supervisor and team leader will offer assistance but really you will just experience pressure to get your tasks in on time instead of getting help. At one point, one of my supervisors completely stopped talking to me and I was out of work with the company for 2 months. That's the distant situation you are in most times. If you can handle all of that, the job can take care of the utilities.

    Advice to ManagementAdvice

    I would advise that there should be more communication between the management and employees. I would also suggest giving new employees a suggestion on how to plan their routes once in the store. Also, there should be more training offered on the actual work of the job, as most of the training revolves around general info on the company, which is good, but insufficient at times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Loved the work hated not getting hours to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Specialist  in  Joplin, MO
    Former Employee - Event Specialist in Joplin, MO

    I worked at CROSSMARK part-time for more than 3 years

    Pros

    Money is decent,and work schedule is just what I was looking for, liiked getting paid weekly.

    Cons

    Hours were not enough sometimes for the work week. Scheduling was unfair when new hires came in. Your hrs. Got cut to train new hires. If my manager liked you ,you got hrs., if not you got very few.

    Advice to ManagementAdvice

    This company needs management to train their people not other employees. Be fair to all employed by the company ,the people come to work not have hours cut back because new hires come in.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    The company hires too many people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Specialist
    Former Employee - Event Specialist

    I worked at CROSSMARK as a contractor for more than a year

    Pros

    It was a real easy job and it gives you great customer and demo experience in stores

    Cons

    horrible management, standing for 6 hours at a time and only getting to work on weekends

    Advice to ManagementAdvice

    Don't cut people's shifts and hire more people if you know your employees are still working for the company. Don't get people to cover the shifts that the management are supposed to cover. It would also help if there were better events taking place in stores.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Lots of room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Merchandiser  in  Indianapolis, IN
    Former Employee - Retail Merchandiser in Indianapolis, IN

    I worked at CROSSMARK full-time for less than a year

    Pros

    Flexible schedule, travel for those who don't mind it. Fun work environment with co-workers at times. Decent pay and company credit card for hotels/food during travel weeks.

    Cons

    Overhead bosses that are not on sight do not care as much, all of the weight falls to hourly employees if there is a store problem, expected to work long hours or get off later than typical if the project is not on pace, no reimbursement for miles if you've worked over 40 hours that week (they say they'll use it to pay you when you have a week off or have no work scheduled...really shady to me.), no screening of part time temp workers- they just pulled them in from off the street/via Craigslist.

    Advice to ManagementAdvice

    Do some research or keep a keen eye on your store reset crews, specifically those working within the Kroger company. Many of them are being worked like dogs and getting no recognition or proper compensation. Make it more aware that employees can come to you in a neutral environment if there are work issues and won't risk losing their jobs.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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