CSG International Reviews

Updated June 20, 2015
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CSG International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
4 Ratings

Pros
  • Work life balance - dont have to work crazy hours (in 6 reviews)

  • No good things except good at one thing that is flexible to work from home (in 4 reviews)

Cons
  • Too much opportunities for career growth (in 3 reviews)

  • Revenue is coming few customers also consolidation (in 4 reviews)

More Pros and Cons

22 Employee Reviews

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  1. Helpful (1)

    Smart people who don't know how to run a software company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Englewood, CO
    Former Employee - Developer in Englewood, CO

    I worked at CSG International full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    good benefits, flexible schedule, cool product concept

    Cons

    non-communicative management, regular layoffs, lack of customers and uncertain future Instead of a software development process, there are just regular "heroic efforts" by a few people to get "something working" for whatever the current big push is. Most of the interesting work is outsourced to contractors.

    Advice to Management

    Respect is a 2-way street. Communication from Invotas management only occurs when: - You are being chastised for doing something wrong, - They need you to work overtime to handle the latest emergency - You are being layed off Employees need tasking, priorities, and goals. A software company needs processes and culture that enables all developers to collaborate, contribute, and improve.


  2. Helpful (1)

    Snail Pace Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of good people in the rank and file. Ample time to learn on the job and to stand out with effort. Compensation generally average to above average.

    Cons

    Things move forward slowly. Heavy emphasis on new products, but they hit the field before they are ready. Not overly disciplined with the implementation of changes and clients feel the impact. Management seems to want to take the next big step, but they are never really sure what that step is or what it requires. Movement up the ladder is slow -- and exposure to downsizing is real about twice each year.

    Advice to Management

    Take a broader view of the movement of the industry and assume leadership in driving change to better position yourselves to serve future needs. Dramatic change coming and doing things the way you have for 20 years will not make the grade going forward. Vision and a coherent, well-communicated strategy will go a long way as client base continues to evolve.


  3. Helpful (2)

    Love to Innovate? Can't do it here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Dispersed workforce, relative autonomy , global footprint, array of products

    Cons

    Business strategy not in sync with long-term industry trends Chronic lack of teamwork, collaboration, creativity, drive Whole teams / departments disdainful & disrespectful of colleagues on other teams Rampant stupidity in upper levels of middle management Confusing direction / lack of coherent growth strategy from c-suite Deeply inbred work ethic that "good enough" is good enough Continually make easy choices rather than the hard right calls that could enable the company to be great Actively squelch innovation, creativity

    Advice to Management

    Get it together! Shed the dead weight! Reward results not just your friends! In other words, the nice person who can't get the job done should move on; the high achiever pulling the cart should replace his boss. Oh, and please invest in 21st-century tech solutions before two guys in a dorm room in Palo Alto find a way to circumvent your tech. It's coming FAST....


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  5. Helpful (2)

    Watch Out! Lack of respect across the company for employees and clients.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Relaxed environment, client base is respectful. Products are robust.

    Cons

    Management is poor. Products are over-priced for prospects in Tier 2 - 3 levels. Client relations are very lacking. Company cares only for numbers and not for customer base. When economy is slow, company lays off hard workers other than those responsible for failure. CSG lacks ability to enter new market segments and maintain relationships with partners and clients.

    Advice to Management

    Respect the clients you have.


  6. Helpful (3)

    Negatives slightly outweigh the positives

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator
    Current Employee - Systems Administrator

    I have been working at CSG International full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work schedule is pretty flexible. Pay is pretty good. Seems like most lower management is down to earth and good to work for.

    Cons

    Leadership communicates with employees like they are marketing to their clients. Middle management stuck in perpetual bureaucracies where progress is measured in millimeters. Company is consumed by endless paperwork. Every new project is a priority with not enough manpower to keep up.

    Advice to Management

    CSG used to be a place people raved about working at, no longer. Stop investing in resiliency after resiliency plan and try looking to your employees for solutions. Morale is at an all time low, time to act.


  7. Helpful (2)

    Used to be a Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at CSG International full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There are opportunities for advancement.

    Cons

    Management is out of touch with the teams that perform the work. The administrative work has hit a level where it is hindering employees from doing their job efficiently and effectively.

    Advice to Management

    Let the employees do their job.


  8. Helpful (2)

    I worked for this company 5 years. Although I liked working there, durning that time saw many layoffs.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Test Engineer in Omaha, NE
    Former Employee - Test Engineer in Omaha, NE

    I worked at CSG International full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    95% of the people there are wonderful. Including Lower Management. Could work from home when needed. Benefits were great.

    Cons

    Layoffs are many. They are doing it right now. 12/2013

    Advice to Management

    Senior Management do not see their employees as assests. You are disposible. That message is loud and clear.


  9. Helpful (1)

    CSG

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International full-time (More than 5 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Some of the people are wonderful but it depends on what department you work in. Easy commute. OK Pay.

    Cons

    Old boys club feel. They allow lazy people to stay on. No ambition to move in to the future. Pretty outdated technically considering they are a software company. Lots of management act inappropriately. Tons of favoritism by management.

    Advice to Management

    Clear out and start over.


  10. Helpful (1)

    Good times and bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Software Designer in Englewood, CO
    Former Employee - Lead Software Designer in Englewood, CO

    I worked at CSG International full-time (More than 10 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good people. Lots of great technology. Still have a mainframe.

    Cons

    If you don't keep moving up, they will move on without you.


  11. Communication needs work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Tons of smart people who are talented at what they do

    Cons

    Lots of "Mean girls" clicks. Some folks are not very approachable and FAKE!

    Advice to Management

    Be honest with your employees about their status and work initiatives



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