CSG International

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CSG International Reviews

Updated January 16, 2015
Updated January 16, 2015
29 Reviews
4.0
29 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CSG International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
29 Ratings

Review Highlights

Pros
  • Work life balance - dont have to work crazy hours (in 6 reviews)

  • Its a relaxed place where you are free to work from home whenever you want (in 4 reviews)


Cons
  • Too much opportunities for career growth (in 3 reviews)

  • Revenue is coming few customers also consolidation (in 4 reviews)

More Highlights

29 Employee Reviews Back to all Reviews

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  1.  

    Normal Company

    Current Employee - Development Operations in Omaha, NE
    Current Employee - Development Operations in Omaha, NE

    I have been working at CSG International full-time (more than a year)

    Pros

    CSG has a casual culture; you can work from home occasionally, and there is not really a dress code. It is easy to talk to whoever you need to get something done.

    Cons

    The casual culture means people that have been here forever are stubborn and stuck in their ways. There are bad eggs, just like at every company. Luckily, working around them isn't hard.

    Recommends
    Positive Outlook
  2.  

    Transitional times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International

    Pros

    Internal communication and marketing is great, and there is a real sense of empowerment to own your role. There is a real mix of cultures due to the acquisitions by CSG, so you can always gravitate towards areas of interest. Genuinely very customer-oriented vendor, so practical experience is highly valued. Very easy going environment, but looks to reward those that go above and beyond. The Benefits are a great package, and compensation is very competitive.

    Cons

    Company has a great focus on anything that impacts the key accounts that provide a very high percentage of their revenue. If you are outside of that workstream, it can get frustrating to get company focus and support. Their is a real clash of cultures within the organization between the original company and the acquisitions, which is still be played out, plus their is a real intent to somewhat maintain the status quo in the original company, which makes entering it very difficult, and even harder to be promoted within it.

    Advice to ManagementAdvice

    The only advice I would give is that a more long-term strategy to move the company forward needs to be developed as there are too many knee jerk reactions to predictable events. With no assessments of available resources, there is no knowledge of skillsets to drive a global strategy, and consequently, there are going to be continual rounds of cost cutting.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good place to work if you like to gain end to end billing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Development Consultant in Bangalore (India)
    Current Employee - Senior Development Consultant in Bangalore (India)

    I have been working at CSG International full-time (more than a year)

    Pros

    Good exposure to end-end telecom billing.
    Nice salary structure.
    Good working environment.
    Good incentives

    Cons

    Lesser onsite.
    Onsite locations are not good. Most of the places were not safe to travel.
    Not much process driven.
    Personal growth is not good promotion wise.

    Advice to ManagementAdvice

    Try to make company more process driven. Better to adapt CMMI lever certification which will help to align current software development process to concrete and more mature processes.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Development Consult in Bangalore (India)
    Current Employee - Senior Development Consult in Bangalore (India)

    I have been working at CSG International full-time (more than 3 years)

    Pros

    1) Work life balance
    2) Flexible timing
    3) No weekend work

    Cons

    1) No fast career growth
    2) No onsite

    Advice to ManagementAdvice

    Prefer internal candidate for promotion.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time

    Pros

    Its one of the companies, where you dont have the pressure of being on time for work.
    Its a relaxed place where you are free to work from home whenever you want. Excellent work-life balance.. no extra/ overtime. Really enthusiatic people to work around with. Especially the chicago office is full of young and energetic professionals.

    Cons

    They pay compensation is average, or may be lower than other companies

  7.  

    Great company to work for (if you get into the right team)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Development Engineer
    Current Employee - Senior Software Development Engineer

    I have been working at CSG International full-time (more than 3 years)

    Pros

    * Having been part of an R&D team since the beginning, its been a great experience to work on cutting edge technology.
    * Friendly folks and teams
    * If you are considering Omaha, its a great place to settle down with low cost housing and short commutes.

    Cons

    * Lot of politics goes at the management level.
    * Salaries are not great (if you are coming from the west or east coast) , but its on par with companies in the mid west.
    * If you don't get into the R&D teams, then day to day work can get monotonous *mainly for the adventurous folks.

    Advice to ManagementAdvice

    Dont have much insight into management, but from the outside it looks great , esp if looking for career growth.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Senior Process Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Process Improvements in Bangalore (India)
    Current Employee - Lead Process Improvements in Bangalore (India)

    I have been working at CSG International full-time (more than 8 years)

    Pros

    Good work environment
    Good work / life balance

    Cons

    Not really
    Focus on internal promotions first before taking people from outside

    Advice to ManagementAdvice

    More transparency
    More employee friendly approach
    Focus on internal promotions first before taking people from outside

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good place to work with overall good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time (more than 5 years)

    Pros

    People work well together and genuinely care about one another. Good work environment.

    Cons

    Core technology is dated (but changing).

    Advice to ManagementAdvice

    Continue upgrades...extend your vision.

    Positive Outlook
    Approves of CEO
  10.  

    day to day operations

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time

    Pros

    the challenges of making decisions everyday

    Cons

    it is overall a great company, can't think of any cons

    Advice to ManagementAdvice

    would want to make everyone seem important

  11.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time (more than 5 years)

    Pros

    Great work life balance. Wonderful and talented people. A great industry to be in at this time. A growing company with competitive salaries.

    Cons

    Sometimes rigid corporate structure. Promotions from within are slow and sometimes very hard.

    Recommends
    Positive Outlook
    Approves of CEO

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