CSG International Reviews

Updated June 8, 2015
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CSG International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
10 Ratings

Pros
  • Work life balance - dont have to work crazy hours (in 6 reviews)

  • No good things except good at one thing that is flexible to work from home (in 4 reviews)

Cons
  • Too much opportunities for career growth (in 3 reviews)

  • Revenue is coming few customers also consolidation (in 4 reviews)

More Pros and Cons

31 Employee Reviews

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  1. Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time

    Pros

    Great people and good work environment

    Cons

    Constant organizational changes and layoffs


  2. Good Telecom Billing Product Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Managing Consultant in Bangalore (India)
    Current Employee - Senior Managing Consultant in Bangalore (India)

    I have been working at CSG International full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work life balance is good.
    Fantastic learning opportunities.
    Good place to understand the working of core telecom billing.

    Cons

    None that I can think off.

    Advice to Management

    Improve the salary and compensation structure.


  3. Normal Company

    Current Employee - Development Operations in Omaha, NE
    Current Employee - Development Operations in Omaha, NE

    I have been working at CSG International full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    CSG has a casual culture; you can work from home occasionally, and there is not really a dress code. It is easy to talk to whoever you need to get something done.

    Cons

    The casual culture means people that have been here forever are stubborn and stuck in their ways. There are bad eggs, just like at every company. Luckily, working around them isn't hard.


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  5. Transitional times

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Internal communication and marketing is great, and there is a real sense of empowerment to own your role. There is a real mix of cultures due to the acquisitions by CSG, so you can always gravitate towards areas of interest. Genuinely very customer-oriented vendor, so practical experience is highly valued. Very easy going environment, but looks to reward those that go above and beyond. The Benefits are a great package, and compensation is very competitive.

    Cons

    Company has a great focus on anything that impacts the key accounts that provide a very high percentage of their revenue. If you are outside of that workstream, it can get frustrating to get company focus and support. Their is a real clash of cultures within the organization between the original company and the acquisitions, which is still be played out, plus their is a real intent to somewhat maintain the status quo in the original company, which makes entering it very difficult, and even harder to be promoted within it.

    Advice to Management

    The only advice I would give is that a more long-term strategy to move the company forward needs to be developed as there are too many knee jerk reactions to predictable events. With no assessments of available resources, there is no knowledge of skillsets to drive a global strategy, and consequently, there are going to be continual rounds of cost cutting.


  6. Good place to work if you like to gain end to end billing experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Development Consultant in Bangalore (India)
    Current Employee - Senior Development Consultant in Bangalore (India)

    I have been working at CSG International full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good exposure to end-end telecom billing.
    Nice salary structure.
    Good working environment.
    Good incentives

    Cons

    Lesser onsite.
    Onsite locations are not good. Most of the places were not safe to travel.
    Not much process driven.
    Personal growth is not good promotion wise.

    Advice to Management

    Try to make company more process driven. Better to adapt CMMI lever certification which will help to align current software development process to concrete and more mature processes.


  7. Work life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Development Consult in Bangalore (India)
    Current Employee - Senior Development Consult in Bangalore (India)

    I have been working at CSG International full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1) Work life balance
    2) Flexible timing
    3) No weekend work

    Cons

    1) No fast career growth
    2) No onsite

    Advice to Management

    Prefer internal candidate for promotion.


  8. Excellent work culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time

    Pros

    Its one of the companies, where you dont have the pressure of being on time for work.
    Its a relaxed place where you are free to work from home whenever you want. Excellent work-life balance.. no extra/ overtime. Really enthusiatic people to work around with. Especially the chicago office is full of young and energetic professionals.

    Cons

    They pay compensation is average, or may be lower than other companies


  9. Great company to work for (if you get into the right team)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Development Engineer
    Current Employee - Senior Software Development Engineer

    I have been working at CSG International full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    * Having been part of an R&D team since the beginning, its been a great experience to work on cutting edge technology.
    * Friendly folks and teams
    * If you are considering Omaha, its a great place to settle down with low cost housing and short commutes.

    Cons

    * Lot of politics goes at the management level.
    * Salaries are not great (if you are coming from the west or east coast) , but its on par with companies in the mid west.
    * If you don't get into the R&D teams, then day to day work can get monotonous *mainly for the adventurous folks.

    Advice to Management

    Dont have much insight into management, but from the outside it looks great , esp if looking for career growth.


  10. Senior Process Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Process Improvements in Bangalore (India)
    Current Employee - Lead Process Improvements in Bangalore (India)

    I have been working at CSG International full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good work environment
    Good work / life balance

    Cons

    Not really
    Focus on internal promotions first before taking people from outside

    Advice to Management

    More transparency
    More employee friendly approach
    Focus on internal promotions first before taking people from outside


  11. Good place to work with overall good people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time (More than 5 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    People work well together and genuinely care about one another. Good work environment.

    Cons

    Core technology is dated (but changing).

    Advice to Management

    Continue upgrades...extend your vision.



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