CSG Systems International
3.2 of 5 48 reviews
www.csgi.com Englewood, CO 1000 to 5000 Employees

CSG Systems International Reviews

Updated Jun 4, 2014

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3.2 48 reviews

                             

54% Approve of the CEO

CSG Systems International President, CEO, and Director Peter E. Kalan

Peter E. Kalan

(28 ratings)

44% of employees recommend this company to a friend
24 Employee Reviews Back to all reviews
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    A great place to work

    Anonymous Employee (Current Employee)

    ProsGreat work life balance. Wonderful and talented people. A great industry to be in at this time. A growing company with competitive salaries.

    ConsSometimes rigid corporate structure. Promotions from within are slow and sometimes very hard.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Not a Safe place to work

    Anonymous Employee (Current Employee)

    ProsNo good things except good at one thing that is flexible to work from home

    ConsEven the un-experienced employees also can become managers at this company. Any thing can happen in this company
    from the past 2-3 years there are no projects implemented successfully there is no improvement in revenue of the company as a result to compensate lot of laid-offs due to lack of experience for the managers they don't know how to keep there employees feel there job is secure and safe. as a lot of moves from company looking for better opportunities outside of the company

    If they don't meet the revenue they meet by laying off the employees.
    At this company you should have the command and dont fear about reporting back to the higher authorities these are the things that are going on for the past 2-3 years

    Advice to Senior ManagementMAKE THE EXPERIENCE PEOPLE AS MANAGER

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A good company, and a good place to work.

    Anonymous Employee (Current Employee)

    ProsA company of professionals. Has many opportunities, if you can navigate some bureaucracy.

    ConsSlow moving to new implementations.

    Advice to Senior ManagementRemove red tape obstacles.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Negatives slightly outweigh the positives

    Systems Administrator (Current Employee)

    ProsWork schedule is pretty flexible. Pay is pretty good. Seems like most lower management is down to earth and good to work for.

    ConsLeadership communicates with employees like they are marketing to their clients. Middle management stuck in perpetual bureaucracies where progress is measured in millimeters. Company is consumed by endless paperwork. Every new project is a priority with not enough manpower to keep up.

    Advice to Senior ManagementCSG used to be a place people raved about working at, no longer. Stop investing in resiliency after resiliency plan and try looking to your employees for solutions. Morale is at an all time low, time to act.

    No, I would not recommend this company to a friend

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    Good employer, but not as great as it once was

    Anonymous Employee (Current Employee)

    ProsPretty flexible work schedule. Casual dress code. Super nice people. Decent pay. Broad use of technology provides many job opportunities.

    ConsNot the company it used to be. Seems to be confused on if it wants to go wide or go deep. Chicago influence has changed the once-wonderful Omaha / Denver culture.

    Advice to Senior ManagementToo many major changes all at once. No one feels setup to succeed.

    No, I would not recommend this company to a friend

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    Great place to work

    Anonymous Employee (Current Employee)

    ProsCSG is a great place to work, the work is challenging and the coworkers are great. The benefits are good and the managers treat you with respect. The culture and values of the company are great, it feels like a family and you are treated like one.

    ConsI can't think of any cons currently. The clients are demanding as should be expected.

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend

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    Should have stayed put..

    Anonymous Employee (Current Employee)

    ProsGreat benefits and ok pay for area.

    ConsIf your not part of the 'in' crowd, then your labeled and pushed out. Promoting is not easy unless you want hard hours. HR will not get back to you after your leave the company, even after multiple calls and emails.

    Advice to Senior ManagementYou should take stock in your employees and not see them as a cash cow.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Forward thinking company...

    Senior Instructional Designer (Current Employee)
    Centennial, CO

    ProsCSG assembled a very strong team to assist with providing the training for an Oracle 12.1 upgrade. Good project management and good people to work with.

    ConsThe project was daunting and the task to train over 8500 employees on all of the new processes was difficult. Most of the SME's involved were very pro-active but several were difficult to work with.

    Advice to Senior ManagementConvince the SME's to be more available to the training team.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Did the job.

    Anonymous Employee (Current Employee)

    ProsLocation location location location location

    ConsCulture culture culture culture culture

    No, I would not recommend this company to a friend

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    Great

    Business Analyst (Current Employee)
    Omaha, NE

    ProsPeople are great and very intelligent.

    ConsProcess is a bit overburdened, but does help create consistency.

    Advice to Senior ManagementSetup formal mentoring program for employees.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at CSG Systems International reviews and ratings — including employee satisfaction and approval rating for CSG Systems International CEO Peter E. Kalan. All 24 reviews posted anonymously by CSG Systems International employees.