CSG Systems International

  www.csgi.com
Work in HR? Unlock Free Profile

CSG Systems International Reviews

Updated Jul 7, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.2 49 reviews

54% Approve of the CEO

CSG Systems International President, CEO, and Director Peter E. Kalan

Peter E. Kalan

(28 ratings)

45% of employees recommend this company to a friend
14 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Okay, small to medium sized company with lack of good management

    Test Engineer (Former Employee) Denver, CO

    ProsBenefits; some flexibility in work environment and schedule; work from home capability and hours worked.

    ConsPoor management style and problem with trust and integrity.

    Advice to Senior ManagementNeed more experienced managers that can lead a team within Agile/Scrum methodology.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    CSG - Safe bet for retirement

    Anonymous Employee (Former Employee)

    Prosif you need a 8 to 5 job and not stimulate your brain this is a perfect company to work for.

    ConsYou can sit tight and watch the spineless executives take no risk

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    OK place to work

    Senior Software Development Engineer (Former Employee) Omaha, NE

    ProsVery good source control and build management.
    Most people are great to work with.
    Usually up to date with latest software.
    Causal dress code.
    Flexible hours accommodate people whose children have early morning school activities.

    Thanks to some good management choices, software development practices visibly improved over what they used to be in 2008.

    ConsFrequent layoffs in the past 5 years.
    Several multi-million dollar project failures.

    Advice to Senior ManagementI watched members of another development team quit one after another after another due to one specific toxic individual. How did management allow this to happen?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Should have stayed put..

    Anonymous Employee (Current Employee)

    ProsGreat benefits and ok pay for area.

    ConsIf your not part of the 'in' crowd, then your labeled and pushed out. Promoting is not easy unless you want hard hours. HR will not get back to you after your leave the company, even after multiple calls and emails.

    Advice to Senior ManagementYou should take stock in your employees and not see them as a cash cow.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Did the job.

    Anonymous Employee (Current Employee)

    ProsLocation location location location location

    ConsCulture culture culture culture culture

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Growing internationally,

    Anonymous Employee (Former Employee)

    ProsBig, challenging environment, changing fast.

    ConsRevenue is coming few customers also consolidation.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Not a company that I want to spend the rest of my life

    Lead Software Designer (Former Employee) Rockville, MD

    ProsStable, work/life balance. Location is great:Colorado

    ConsToo much opportunities for career growth

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Feel lucky to be employed

    Anonymous Employee (Current Employee) Denver, CO

    ProsDecent pay, challenging work, good benefits & vacation.

    ConsThe reviewer that commented "no rhyme or reason to layoffs" certainly hit the mark. They seem to have gone on unannounced without pattern or end for years. Unlike other layoffs I've experienced no explanation was given for the vast majority of them and no "end" ever announced.

    The comments about the acquisitions are things I've heard & felt more than once as well.

    Advice to Senior ManagementNothing to add to what's already been said.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not a bad place to work - stable (but perhaps too stable?)

    Director of Professional Services (Former Employee) Omaha, NE

    ProsSolid company - they have been around for a long time and are profitable. Large enough that there are at least some advancement opportunities, but small enough to be somewhat agile. Very focused on taking care of customers. Great people, especially in customer-facing roles.

    ConsStability, which is good, but also makes it somewhat boring. Promotions are hard to come by, at least in the manager-director levels (perhaps because it's a conservative-minded midwestern company and folks like their jobs just enough to stay). Biggest customers continue to demand more and more from CSG, and the company tends to try to do more work with the same number of people, which can lead to burnout.

    Advice to Senior ManagementDo a better job of career-pathing your top performers - establish more formal employee development programs. Take some risk by growing the business outside of cable in a bigger way than the few small mergers they have done.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    All in all, not a bad place to work

    Consultant (Former Employee) Cambridge, MA

    ProsWorking in a consulting group probably didn't give me the best impression of the rest of the company, but my group was full of smart, talented people who prided themselves on doing a good job.
    Although my travel schedule was at times brutal, there was no punching the clock when I was home. I could work from home whenever I wanted and nobody minded.
    The benefits seemed comparable to what I could have gotten at any other area company.

    ConsAlthough my group always remained the same, it seemed like there were constant re-orgs above us.

    Advice to Senior ManagementIf you want people to stay at the company, you have to train them.

Worked for CSG Systems International? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.