CSX Reviews

Updated September 27, 2014
Updated September 27, 2014
176 Reviews
3.5
176 Reviews
Rating Trends

Recommend to a friend
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CSX Chairman, President, and CEO; President and CEO, CSX Transportation Michael J. Ward
Michael J. Ward
90 Ratings

Review Highlights

Pros
  • decent pay and benefits, some good people to work with (in 13 reviews)

  • Good pay, great bonus (when we earn it - most years), decent benefits (in 17 reviews)


Cons
  • Also on call 24/7 and the phone rings off the hook (in 10 reviews)

  • no family life, and they screwed the workers out of wages for health care (in 9 reviews)

More Highlights

51 Employee Reviews Back to all reviews

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  1.  

    Csx

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Jacksonville, FL
    Former Employee - Customer Service in Jacksonville, FL

    I worked at CSX full-time for more than a year

    Pros

    Great benefits and the building has a gym and cafeteria

    Cons

    Lots of politics and a old boy network

    Advice to ManagementAdvice

    Think about how you are treating your employees that are experts in their fields and educated. If you treat these people like hourly employees you don't get as much out of them.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    GREAT OPPORTUNITY FOR PROFESSIONALS, AVERAGE EMPLOYEES WILL NOT SURVIVE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Professional  in  Jacksonville, FL
    Current Employee - Human Resources Professional in Jacksonville, FL

    I have been working at CSX full-time for more than 5 years

    Pros

    All compensation programs, including, basic pay, railroad retirement, bonus, 401K match. Smart connected coworkers, willing to help with anything, safety focused at every level, workload is extreme where you must be at your best every day, professional dress, Senior management are easy to talk with.

    Cons

    Mangers take EVERY LITTLE error and mistake and blow it out of proportion. They spend 99% of the feedback time on the 1 % of mistakes. They spend 1% of the feedback time on the 99% positives. Dont worry about what other supervisors think about your employee.

    Advice to ManagementAdvice

    Stop focusing on the small mistakes that employees make, we are human, we make mistakes, just accept it. Focus more on the positive influence we have on our industry, co workers and community.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    CSX provides a stable organization dedicated to continuous improvement with moments of challenges and years of rewards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at CSX full-time for more than 8 years

    Pros

    The benefits of working here have been safety mindset, customer focus (new), developmental programs, tuition re-imbursement, railroad retirement, community involvement, great health benefits and the opportunity to work in challenging jobs.

    Cons

    Most of the challenges come from a results driven culture, where diversity hasn't always been a priority. Change in leadership happens often. The business flows with the economy sometimes resulting in furloughs and layoffs. Union agreements govern a large majority of the work and sometimes limits options for increasing production. The work hours for our field jobs can be challenging for employees with families.

    Advice to ManagementAdvice

    Thank you management for providing mechanisms for employees to share their experiences. More so thank you for listening and addressing the unethical behaviors and demanding professionalism and respect within the workplace. Senior leaders please continue to be visible and improve communications through transparency. Requiring people development and management training while continuing to insist on equal opportunity for all keeps me going. I know change is coming.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Very good Jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSX full-time

    Pros

    potential to move up fast.

    Cons

    long hrs, away from home.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    CSX is a big bureaucracy but the company culture is friendly and employees generally want to do the right thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Marketing Manager  in  Jacksonville, FL
    Former Employee - Sales and Marketing Manager in Jacksonville, FL

    I worked at CSX full-time for more than 10 years

    Pros

    The work and the goals are always challenging. You are part of a prestigious company that is always trying to improve. The mission - to help industrial America move its freight by rail - is important and an integral part of the US economy. Great benefits with a pension and an entirely separate, well-funded, retirement system.

    Cons

    Big bureaucracy - often hard to get things done. Union-influenced culture (but not as much as it used to be). Some employees are comfortable with mediocrity. Silo mentality in the different departments.

    Advice to ManagementAdvice

    Keep hiring good people. Be impatient with incompetence and mediocrity. Reduce the bureaucracy!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    csx

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSX as a contractor

    Pros

    We encourage you to ask questions. This is a chance for you to find out more about us and for us to get to know you.

    Cons

    Involved in the strategy planning for the solutions for Pipeline planning, Seismic planning, fire mapping and utilities.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Working for CSX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Locomotive Engineer  in  Boston, MA
    Former Employee - Locomotive Engineer in Boston, MA

    I worked at CSX full-time for more than 8 years

    Pros

    Felt like I was doing something important.

    Cons

    Overly complex rules and regulations. Probably not unique to this company.

    Advice to ManagementAdvice

    More transparency as to company goals.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    CSX is a good place to work and encourages internal advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Law Department  in  Jacksonville, FL
    Former Employee - Law Department in Jacksonville, FL

    I worked at CSX full-time for more than a year

    Pros

    Professional environment, bonuses, opportunities for advancement, work life balance

    Cons

    Low salary, slow moving like a government agency

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Good pay, plenty of work, good environment...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Architect  in  Jacksonville, FL
    Current Employee - IT Architect in Jacksonville, FL

    I have been working at CSX full-time for more than a year

    Pros

    Plenty of growth opportunities, the pay is decent, flexible work hours

    Cons

    Corporate politics can be trying at times, but that is to be expected in a corporate environment.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    technology intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSX

    Pros

    just to get a job

    Cons

    good and very good in life work balance

    Advice to ManagementAdvice

    good and very good in management

    Recommends
    Approves of CEO

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