CVS Health

  www.cvshealth.com
  www.cvshealth.com

CVS Health Reviews

Updated December 16, 2014
Updated December 16, 2014
3,444 Reviews
2.6
3,444 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,276 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 42 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 107 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 67 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 172 reviews)

More Highlights

262 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    15 year manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL

    I worked at CVS Health

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to ManagementAdvice

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Cvs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health full-time (more than an year)

    Pros

    Good company opportunities to move up

    Cons

    A lot of hours

    Recommends
    Positive Outlook
  3.  

    Professional seeking a full time job with possible benefits

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    Great company, culture, and co-workers

    Cons

    no cons I had a great experience interning at CVS

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Enterprising,but limited.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor B in Houston, TX
    Current Employee - Shift Supervisor B in Houston, TX

    I have been working at CVS Health part-time (more than 5 years)

    Pros

    Iam empowered to take management responsility during shift.

    Cons

    Customer service is an on going challenge

    Advice to ManagementAdvice

    Need improve training and better resources in customer service issues.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    20years and no reason to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in West Palm Beach, FL
    Current Employee - Store Manager in West Palm Beach, FL

    I have been working at CVS Health

    Pros

    Innovative, training, benefits, healthcare, incentive

    Cons

    Long hours, minimal hours for help, high task level,

    Advice to ManagementAdvice

    It is important to invest I the hourly pay so sales can increase

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Like a hamster on a wheel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician CPhT
    Former Employee - Pharmacy Technician CPhT

    I worked at CVS Health full-time (more than 3 years)

    Pros

    They pay, hours are usually always available

    Cons

    Treated like you're replaceable, unpredictable scheduling, measly 1%'raises

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    very good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at CVS Health part-time (less than an year)

    Pros

    good work and life balance

    Cons

    need to improve the salary

  9.  

    Working at cvs is okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerk/Cashier in Washington, DC
    Current Employee - Clerk/Cashier in Washington, DC

    I have been working at CVS Health part-time (more than an year)

    Pros

    The best reasons to work here is for the benifits and you can move up fast

    Cons

    Truck day is the biggest challenge

    Advice to ManagementAdvice

    N\A

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Life changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    The people, the customers, the company it's self is amazing

    Cons

    I have yet to meet any challenges

    Advice to ManagementAdvice

    N/a

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Not a great company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Pros

    Flexibility
    Benefits
    Good while in school
    Employee discount
    Location

    Cons

    Staffing
    Pay
    Morale
    Upper Management
    High turnover
    Lack of training

    Advice to ManagementAdvice

    Invest in training

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