Cablevision Systems Reviews

Updated April 22, 2015
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Cablevision Systems President, CEO, and Director; Chairman, Madison Square Garden; and Governor, New York Knicks James L. Dolan
James L. Dolan
37 Ratings

71 Employee Reviews

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  1. Laid off after almost 10 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Relations Coordinator in Long Island City, NY
    Former Employee - Customer Relations Coordinator in Long Island City, NY

    I worked at Cablevision Systems full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free Cable, Great Health Benefits, Decent Pay and ok schedule

    Cons

    No loyalty to senior reps. I was laid off a few months shy of making 10 years.

    Advice to Management

    Instead of laying people off and hiring new people, why don't you offer positions to reps and give them a choice before giving them the boot.

  2. Helpful (2)

    JAIL !!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative Tier II in Shelton, CT
    Former Employee - Technical Support Representative Tier II in Shelton, CT

    I worked at Cablevision Systems full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only positive perk was the benefits were awesome, and decent start pay. Anything less turnover would be unbearable.

    Cons

    Job sucks, literally stuck like a prisoner. Worse feeling and job ever. They monitor you worse then the government. Be careful if you any medical issues, if you need to go to the bathroom they watch how long your gone for. No real future, just high turnover all day long. Company themselves is great, the job is just god awful. Try it an you will be writing on this wall someday too. Good luck ever getting a decent shift, you ever hear of a shift bid ? HAHA what a joke !!!!

    Advice to Management

    TREAT EMPLOYEES LIKE ADULTS, A LITTLE TASTE OF FREEDOM WOULD BE NICE. YOU OBVIOUSLY HAVE A COLLEGE DEGREE TO GET INTO THIS JOB.

  3. Very top heavy organization, Large company with small company culture

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems

    Pros

    Product benefit and one of the largest employers on LI

    Cons

    way too many directors VP and SVPs and most of them have been there far longer than should be allowed given their lack of vision

    Overly complex organization model, likely due to leadership that doesn't want to let go

    Most people are fearful to speak up when it is clear a strategy is flawed

    Advice to Management

    Invest in an outside unbiased firm to come and bring the company into the modern world in terms of organization, culture and process

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  5. Helpful (2)

    Use to be ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Nassau, NY
    Current Employee - Field Service Technician in Nassau, NY

    I have been working at Cablevision Systems

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits are okay, pay is okay, but for some it may not be the right path.

    Cons

    to political, use to be a fun environment to work, now its all quota driven (even though they insist it is not).

    Advice to Management

    Stop focusing on the mistakes others have made, strive to be the company you once were. Be innovative, don't sit on the back burner and have everyone else beat you to the punchline. When you release products late, you look like you are playing catchup. Ohh and freewheel is a joke and a waste of money and resources.

  6. Helpful (2)

    I hate this place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II
    Current Employee - Customer Service Representative II

    I have been working at Cablevision Systems

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great pay and benefits. Free TV, phone, and internet. Nice coworkers. Overtime is basically always offered.

    Cons

    Terrible hours. When you start off you don't get out until 12 am or 1:30 am which makes it hard to have a life outside of work. When I started we used to have down time between calls which helped with the stress. Now the company put so many reps on email and chat but didn't replace the phone positions so it's super busy all the time! Annoying customers yelling at you because they don't know what their cable box is let alone how to turn it on. You're trapped in that cubicle 7.5 hours listening to complaint after compliant. Very stressful.

    Advice to Management

    Get more people on the phones. I can't tell you how many times I've seen reps on email and chat just surfing the internet because they haven't had a customer in at least 10 mins. Maybe rotate hours so when we get home from work our families would still be awake. Also supervisors don't do much either. I've seen them shopping online for most of their shifts.

  7. Helpful (1)

    Brainless work made super complicated by horrible management --

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Woodbury, NY
    Current Employee - Senior Project Manager in Woodbury, NY

    I have been working at Cablevision Systems

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I met some nice folks there --

    Cons

    Inexperienced managers -- some who have been there for years -- completely untrained and dedicated to protecting their jobs over making decisions that would benefit the company. Simple day-to-day tasks are made impossible due to horrible people empowered who make themselves important by constantly creating mountains out of small hills. If you're not one of the "in" people -- and since they do not have set processes and an established success criteria -- managers start bad mouthing you behind closed doors and they don't have the decency to at least let you know that they are having an issue with your approach to your work -- even though there is no set process. One-on-one sessions are ignored and cancelled constantly...so -- no training...no constructive criticism --

    The politics of the place is horrible and makes being productive almost impossible --

    My advice -- don't do it -- if you're unemployed -- keep looking...

    Advice to Management

    wouldn't waste my time -- they need to clean house if they're going to try to survive the eventual demise of the Cable industry as we know it. Look at the Knicks...look at MSG -- need I say any more?

  8. Network Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Hicksville, NY
    Current Employee - Network Engineer in Hicksville, NY

    I have been working at Cablevision Systems full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Great co-workers and good work life balance

    Cons

    The company is going under

    Advice to Management

    Let's create some new products that people actually want.

  9. At first seems a great place but management always stressed and the compensation is too low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer
    Current Employee - Developer

    I have been working at Cablevision Systems

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Great coworkers.
    -if you find the right people, you can learn a lot
    -Benefits are great

    Cons

    -Management always stressed
    -Compensation very low
    -

    Advice to Management

    Things are not due yesterday. If you want something done right, plan it out rather than needing it immediately.

  10. Helpful (1)

    Good in the begining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Filed Service Technician in Long Island City, NY
    Former Employee - Filed Service Technician in Long Island City, NY

    I worked at Cablevision Systems full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits, although they dwindle yearly

    Cons

    If you say something bad about the company they will blacklist you and build a case against you, even if it takes years, then fire you. They will also make it impossible to get work in the same field.

    Advice to Management

    Pick a process and stick with it.

  11. Helpful (3)

    Too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Bethpage, NY
    Former Contractor - Anonymous Contractor in Bethpage, NY

    I worked at Cablevision Systems as a contractor (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you know someone and you can get it, that would be the pro.

    Cons

    If you are accepted with the 'in' crowd, you are ok because you will be totally protected by management. The favoritism that goes on makes managers not treat others so fairly. People that deserve advancement are passed over for those 'favorites'.

    Advice to Management

    Treat others as you would want to be treated yourself. Some day, you might not be a 'favorite' anymore. Things change, times change - but good employees should be appreciated not discarded.

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