Cablevision Systems Reviews

Updated August 25, 2015
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Cablevision Systems President, CEO, and Director; Chairman, Madison Square Garden; and Governor, New York Knicks James L. Dolan
James L. Dolan
65 Ratings

Pros
  • Free cable, internet and phone service (in 30 reviews)

  • Great Benefits, If you earn less than 50K your health insurance is Free (in 66 reviews)

Cons
  • The reps at my call center are what I would consider as a consumer, to be pretty professional (in 18 reviews)

  • There is no room for growth as a sales rep (in 8 reviews)

More Pros and Cons

135 Employee Reviews

Sort: Popular Rating Date
  1. Team Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Bronx, NY
    Current Employee - Team Leader in Bronx, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Cablevision Systems full-time (More than a year)

    Pros

    Excellent Benefits, Time off, 401K, Health

    Cons

    Little room for growth in the same department, someone from another department will get hired before you do internally.


  2. Phone Ops

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Shelton, CT
    Current Employee - Customer Service Representative II in Shelton, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cablevision Systems full-time

    Pros

    401K, medical insurance, 3 days personal, 10 sick days

    Cons

    schedule / until 2 AM and weekends


  3. Great Company, Lots of Politics

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cablevision Systems full-time

    Pros

    The company is large and has multiple business units for rotations, but getting those opportunities is weight down by politics.

    Cons

    When there is a bad manager within the organization, the traditional hierarchical power structure disables the company's visibility into toxic management. This is a unit to unit issue, so as with most, it depends on where you land.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great benefits. Very limited growth opportunities.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Technical Support in Jericho, NY
    Current Employee - Customer Technical Support in Jericho, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cablevision Systems full-time

    Pros

    The benefits are excellent. One of the best benefits packages I've ever had. Awesome people to work with. Nice offices. A lot of employee appreciation celebrations.

    Cons

    Extremely stressful. High pressure. Unstable work environment. No job security. Good, hard working people are constantly being let go. Unfair review practices. Extremely difficult to progress in the company. Constantly changing representatives shifts. Treat new employees better than long time loyal employees if their stats are better. Everything is about numbers. People are just a number. Where's the humanity?

    Advice to Management

    Advancement opportunities should be from within the organization. Not external candidates. Show some respect and appreciation to your long time loyal employees who are making an outstanding impact on your organization. Make sure you are using systems that work properly for pulling representatives stats and using those stats for their evaluations. Treat people as people. There more to people than just numbers. Numbers alone don't paint the full picture and can be unreliable if the systems are not working properly.


  6. Customer Service Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Cablevision Systems full-time

    Pros

    Great Benefits, Group legal, Education Reimbursement up to 5200 401 k plan, competitive salary offered. Overtime offered.

    Cons

    Job can become extremely stressful. Between management not knowing what direction they want to go into and customers that want the world job can become very taxing.

    Advice to Management

    Pick a direction you want to go with and stick with that direction. Employees are stressed out because they fear there job which kills the morale and make empoyees less effective.


  7. Helpful (1)

    Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in East Northport, NY
    Former Employee - Anonymous Employee in East Northport, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cablevision Systems full-time (More than 10 years)

    Pros

    Great benefits, easy commute for Long Islanders. Decent salaries that can support a family comfortably in the middle class economy.

    Cons

    The company now requires a minimum of 60 college credits...no matter what the position. The family company atmosphere of only 5 years ago is long gone.

    Advice to Management

    Don't put so much value on college credits. You are missing out on people that would be of great value to Cablevision.


  8. Helpful (1)

    Billion Dollars Company Run by a Family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Bethpage, NY
    Former Employee - Product Manager in Bethpage, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cablevision Systems full-time (More than a year)

    Pros

    They paid decently for Long Island

    Cons

    Senior Management is hobbled by the Dolan Family. Hey, same group is running MSG & the NY Knicks, enuf said!

    Advice to Management

    Let your executive do their job!


  9. Reporter

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cablevision Systems full-time

    Pros

    Good place to work if you just want your experience and then move on...

    Cons

    Won't hire you if you don't have the "look" they are looking for.....smh!

    Advice to Management

    Be nice


  10. Good company - limited Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brentwood, NY
    Current Employee - Anonymous Employee in Brentwood, NY
    Approves of CEO

    I have been working at Cablevision Systems (More than 8 years)

    Pros

    Good Benefits / World class

    Cons

    Leadership delivers false promises regarding promotion as a way to drive performance.


  11. review

    Current Employee - Legal Department
    Current Employee - Legal Department

    I have been working at Cablevision Systems (Less than a year)

    Pros

    No chance for promotion if they don't want you to

    Cons

    excellent if you are in the favored few



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