Cablevision Systems Reviews

Updated July 1, 2015
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3.0
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Cablevision Systems President, CEO, and Director; Chairman, Madison Square Garden; and Governor, New York Knicks James L. Dolan
James L. Dolan
61 Ratings

Pros
  • Free cable, internet and phone service (in 30 reviews)

  • Great Benefits, If you earn less than 50K your health insurance is Free (in 66 reviews)

Cons
  • The reps at my call center are what I would consider as a consumer, to be pretty professional (in 18 reviews)

  • There is no room for growth as a sales rep (in 8 reviews)

More Pros and Cons

124 Employee Reviews

Sort: Popular Rating Date
  1. Atmosphere stinks currently

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Controls Manager in New York, NY
    Former Employee - Business Controls Manager in New York, NY

    I worked at Cablevision Systems full-time (More than 5 years)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits are great. Free cable is a great perk as well

    Cons

    Policy is different from office to office. Centralizing is a start, but people are concerned with more layoffs

    Advice to Management

    Get out of your ivory tower and get face time with front line staff...more than one time ever three or four years


  2. A "Job" good launching pad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bronx, NY
    Current Employee - Customer Service Representative in Bronx, NY

    I have been working at Cablevision Systems

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Free health insurance, free cable, nice co workers, Overtime, college tuition reimbursement .

    Cons

    Stress, fear, negative, no life work balance, angry customer, office politics and incompetent team leads, supervisors and managers.

    Advice to Management

    Be fair


  3. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems

    Pros

    Great benefits package first day of employment

    Cons

    Micro Management not friendly think people are robots


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Not for everyone.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Belleville, NJ
    Former Employee - Customer Service Representative in Belleville, NJ

    I worked at Cablevision Systems full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay. Great benefits. Lots of paid time off (sick, vacation, and personal) Great supervisors who are willing to go the distance to help you succeed.

    Cons

    Not being able to use personal time whenever you want. Having a low quality score regardless of satisfied customer because of the amount of nit-picking what is being said (or more importantly, not being said)

    Advice to Management

    Don't get so caught up in minutiae.


  6. Great company to start with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Benefits, days off are never questioned if taken in advance

    Cons

    Commission structure changed frequently, too much micro managing


  7. Helpful (2)

    Good benefits but....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY

    I worked at Cablevision Systems full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits, flexible shifts, decent pay...

    Cons

    Harassment from management when taking time off, no real support system, its clear that management picks their favorites and fast tracks them for promotions and upward movement while everyone else gets left behind. They dump a lot of expectation on people without proper training. Everything changed from week to week, employer reviews, expectations, job description it was always changing.

    Advice to Management

    Stick to one thing, care about your employees and customers.


  8. Field Service Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Audit Technician/Systems Security in Bridgeport, CT
    Former Employee - Audit Technician/Systems Security in Bridgeport, CT

    I worked at Cablevision Systems (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Very good company to work for with very good benefits. this is a good company to put on the resume. christmas dinners and BBQs/ picnics during the summers. The are always busy especially during the summers. time in a half your first day off and double time on your second.

    Cons

    very difficult to work at this position while going to school part time. you wont be getting out of work on time. this is a very labor intensive position. supervisor will keep loading extra work on . not enough equipments and trucks. the pay should be a extra 5 dollars a hour.

    Advice to Management

    the job is hard enough as it is. many techs feel like its management against employees. management need to have the back of the employees. not support from them what so ever. also sometimes people cannot stay late.


  9. Helpful (1)

    No vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems full-time

    Pros

    Good compensation
    Reasonable commute
    Decent benefits
    Well connected to the community and has the feel of an old-school, family-run shop.

    Cons

    Lack of true creative oversight; what they want on Tuesday changes by Wednesday. No effort to hold onto employees. Has a "throw it at the wall and see what sticks" attitude about creative work.

    Advice to Management

    Would be nice if there some recognition handed down along the chain. Encouragement and positive reinforcement simply do not exist. Jobs are just tossed off to make room for the next unreasonable request.


  10. Makes you feel like your are locked up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Sales Representative in Piscataway, NJ
    Current Employee - Inbound Sales Representative in Piscataway, NJ

    I have been working at Cablevision Systems full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great money, if you're into it you can make some good amount of income. Other than that. Nothing more to say.

    Cons

    The schedule system is horrible. Makes one feel like you're in jail. Honestly schedule is so bad is depressive and makes you have no life.

    Advice to Management

    Care more. Work with employees. Everyone deserves to have a life.


  11. Helpful (4)

    HR Business Partner

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems full-time

    Pros

    Benefits, Medical Dental, Cash Balance Plan, Matching Contributions, Free Cable, Internet and phone and host of others

    Cons

    Lack of Respect for experienced and seasoned employees in some instances. A lack of belief in the usefulness of employees at various levels that have been there more than 7 years.

    Advice to Management

    Slow down on all the changes



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