Cablevision Systems

  www.cablevision.com
  www.cablevision.com

Cablevision Systems Reviews

Updated December 16, 2014
Updated December 16, 2014
333 Reviews
3.1
333 Reviews
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Cablevision Systems President, CEO, and Director; Chairman, Madison Square Garden; and Governor, New York Knicks James L. Dolan
James L. Dolan
195 Ratings

Review Highlights

Pros
  • Free cable, internet and phone, including all premium channels is great (in 30 reviews)

  • Great Benefits, If you earn less than 50K your health insurance is Free (in 66 reviews)


Cons
  • The reps at my call center are what I would consider as a consumer, to be pretty professional (in 18 reviews)

  • Depending on your department, there is not much room for growth (in 8 reviews)

More Highlights

63 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great start. Definitely not a place you want to stay

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems

    Pros

    Pay and medical benefits fun place at most times

    Cons

    High employee turnover. Excessively micromanaged

    Advice to ManagementAdvice

    Try suicide Esp kyoko

  2. 1 person found this helpful  

    Need changes in Management.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems full-time

    Pros

    The staffs are great.

    Cons

    Management tends to intimidate the staffs for job security.

    Advice to ManagementAdvice

    Change your old culture and politics.

    Doesn't Recommend
    No opinion of CEO
  3. 1 person found this helpful  

    Your just a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Technician in Riverhead, NY
    Current Employee - Field Service Technician in Riverhead, NY

    I have been working at Cablevision Systems full-time (more than 8 years)

    Pros

    steady work is the best pro. There is always the option of overtime available to you. Some of the supervising staff are great.

    Cons

    There are to many cons besides the ever changing policy as to what your review is based on. There's always knee jerk reactions from the corporate office. They do a poor job of making sure equipment such as ladders are up to date and safe. Like the title also says you are just a number replacable at anytime. I've seen many of my coworkers get away with pretty rediculous things where others get let go after a long career for a minor incident in there near flawless career. so no matter how long you have been there or how loyal you are you can always have the floor come out from under you.

    Advice to ManagementAdvice

    Appreciate the hard working technicians you have working for you and stop pretending to listen to there needs. Also if you stay without a union it doesn't mean that you can not have someone stand up for an employee in need.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Need Justice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Sales Representative in Newark, NJ
    Former Employee - Direct Sales Representative in Newark, NJ

    I worked at Cablevision Systems full-time (more than an year)

    Pros

    Cablevision/Optimum direct sales representative is a great position if you are self motivated and love money. There is an opportunity to make well above six figures, as i did in my first full year. In reality i started in a partial year in may and i still managed to make 72,000 that year. Cablevision has some perks like the presidents club dinner at the end of the year which is pretty easily attainable. Also Presidents Club Trip to an island for the top 2 performers in each office

    Cons

    terminated for violated a rule that did not exist. the company created a rule/policy only to charge whole office of violating the rule before it even existed. nightmare to say the least. Company did not do their due diligence in their investigation of our so called "sales by misconduct." Human Resources and Management could not state a policy that we violated. I still call Human Resources from time to time to ask which specific policy was violated and still haven't received an answer

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    It is a lot more difficult to sale cable service right now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant Executive in Brooklyn, NY
    Former Employee - Accountant Executive in Brooklyn, NY

    I worked at Cablevision Systems full-time (more than 8 years)

    Pros

    The benefits are ok,good 401k plan-discounted cable,phone,Internet services-decent health plan etc.

    Cons

    It takes an awful long time for cable vision to offer new popular channels and prices keep going up.cable service is not top quality.

    Advice to ManagementAdvice

    Need to improve the quality of services in order to compete with Verizon.

    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Backstabbing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Bethpage, NY
    Former Employee - Anonymous Employee in Bethpage, NY

    I worked at Cablevision Systems full-time (more than 3 years)

    Pros

    Free cable, phone, Internet. Decent people, mostly. Suburban atmosphere

    Cons

    Backstabbing superiors who did not flinch to throw others under the bus to save their own job. So glad I'm gone, but was a brutal experience. Went from two years of "exceeds expectation" in job reviews to whacked so my boss could save his job.

    Advice to ManagementAdvice

    Ugh.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Management was fair, but supervisors were miserable people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Technician in Hicksville, NY
    Former Employee - Field Service Technician in Hicksville, NY

    I worked at Cablevision Systems full-time (more than an year)

    Pros

    Free cable and decent benefits. 4 month training program for new field techs. Great gear and uniforms. Free employee gym and movie theater. Great work schedule 4 10 hour days and 3 days off.

    Cons

    Difficult supervisors. Terrible pay, but it has gibe up since '06-'07. Rough customers at times. Long days and rough of knees and joints. Correcting customer service mistakes. Its sad it took Brooklyn to get a union in there and Dolan wanted it out. He promised techs more money and better equipment if they ditched the union. He fired all the managers. It took that shake up to make rich boy Dolan pay more to his techs that make him rich. High job burnout. Poor personal days only 3 and only 5 sick days for the WHOLE year.

    Advice to ManagementAdvice

    Listen more to your techs. They are your eyes and ears. Even out the workloads better. Give more paid personal days and sick days for better work/life balance.

    Neutral Outlook
    Disapproves of CEO
  9.  

    life @ cv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative Tier II in Shelton, CT
    Former Employee - Technical Support Representative Tier II in Shelton, CT

    I worked at Cablevision Systems full-time (more than 8 years)

    Pros

    my co-workers were the only pro

    Cons

    management is the biggest con

    Advice to ManagementAdvice

    don't forget what it is like to be on the frontlines

    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Wasn't the Best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cablevision Systems full-time

    Pros

    Beneftits are good and you will learn alot

    Cons

    Overworked and under paid. If you are coming into this company your best bet is to ask for what you really want from early. Raises are about 50-60 cent every year.

    Advice to ManagementAdvice

    Listen to your employees and try to fight for your staff. Brooklyn employees are not bad employees they just want to br treated fairly which isn't unreasonable.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Very negative experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Shelton, CT
    Former Employee - Customer Service Representative in Shelton, CT

    I worked at Cablevision Systems full-time (less than an year)

    Pros

    Free cable, etc. That's the only one I can think of.

    Cons

    Many. Leads that don't care, drunk customers, monitored calls, inadequate training just to name a few. There are also average call time goals that are unrealistic and an extremely high turnover; that's why they are constantly hiring. They like to fire people before the probationary period so they don't have to pay the higher wages and benefits.

    Advice to ManagementAdvice

    Get people to train the new reps that actually care whether they actually learn.

    Doesn't Recommend
    Neutral Outlook

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