Cablevision Systems

  www.cablevision.com
  www.cablevision.com

Cablevision Systems Reviews

Updated October 27, 2014
Updated October 27, 2014
331 Reviews
3.1
331 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cablevision Systems President, CEO, and Director; Chairman, Madison Square Garden; and Governor, New York Knicks James L. Dolan
James L. Dolan
194 Ratings

Review Highlights

Pros
  • Free cable, internet and phone, including all premium channels is great (in 30 reviews)

  • Great Benefits, If you earn less than 50K your health insurance is Free (in 66 reviews)


Cons
  • The reps at my call center are what I would consider as a consumer, to be pretty professional (in 18 reviews)

  • Depending on your department, there is not much room for growth (in 8 reviews)

More Highlights

94 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Its an 0k job if you don't need to feel valued and don't mind being just a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Cablevision Systems full-time (more than an year)

    Pros

    Decent pay, benefits & free cable. Mostly a good bunch of people who help each other.

    Cons

    Micro management is beyond excessive. Everything you do is recorded, rated & scored by a system that is not at all an equal playing field. The reps at my call center are what I would consider as a consumer, to be pretty professional. But that does not stop us from almost always failing in our scores for not following the script. Holidays are not rotated. Supervisors are not coaching & supporting their reps to succeed. Alot of what you are doing "wrong" and really no positive feedback.I could go on but will end with the fact that most reps do not enjoy being here.

    Advice to ManagementAdvice

    Stop the micro management and treat us with some "value"

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Treats employees great but no vision for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Broadcast Engineer in New York, NY
    Current Employee - Broadcast Engineer in New York, NY

    I have been working at Cablevision Systems full-time (more than 10 years)

    Pros

    yearly salary increases, bonus, overtime, up to 4 weeks vacation

    Cons

    Too many middle managers, poor decision making, very poor guidance for future growth

    Advice to ManagementAdvice

    Shift focus to programming and exclusive content. Increase bandwidth at reduced cost.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    I grew up and became an adult in Cablevision

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems

    Pros

    a pleasant location close to home for most employees, with a nice benefit package, good for one income in a 2 income household

    Cons

    we had a difficult to grow environment, although the uppermost management were creative visionaries, the managrment teams put in place were not.

    Advice to ManagementAdvice

    Open your minds to new ideas

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  5. 1 person found this helpful  

    neutral company is definitely not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cablevision Systems full-time (more than 5 years)

    Pros

    Benefits are great & several of the employees are excellent to work with

    Cons

    Very political & this can hinder progress toward goals. As many good employees the company has there are also several employees who are very challenging to work with and hinder productivity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    not a bad place to work

    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems as a contractor

    Pros

    The group of people you work with.

    Cons

    middle management so so on moving forward

    No opinion of CEO
  7.  

    IF YOU LIKE WORKING OUTSIDE IN ALL TYPES OF WEATHER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Residential Account Executive in Oakland, NJ
    Former Employee - Residential Account Executive in Oakland, NJ

    I worked at Cablevision Systems full-time (less than an year)

    Pros

    Great Benefits on day one, Free Coffee, Potential to make a lot of money.

    Cons

    The hours are 12:00-9:00PM and you will be knocking on doors, unannounced trying to win back customers who left us for FIOS, DISH, or Direct-TV. Micro-management by your supervisors. It is a very difficult sale, since people that left Cablevision do not want to come back even if offered cable for free.

    Advice to ManagementAdvice

    Listen to what your people are telling you in the field.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Hugely talented group of people who are passionate about their jobs. However, Corporate Management is not supportive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at Cablevision Systems full-time (more than 3 years)

    Pros

    innovative, cutting edge technology. Centralized within a geographic area

    Cons

    mature company that is losing market share due to competition

    Advice to ManagementAdvice

    be more inclusive

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retention Specialist in Piscataway, NJ
    Current Employee - Retention Specialist in Piscataway, NJ

    I have been working at Cablevision Systems full-time (more than an year)

    Pros

    good money great hours, great people, great benefits, was able to make a significant income and had a great work schedule

    Cons

    management doesn't have sales skills, company is very strict, they do not care about compay moral

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Not a bad place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Support Representative in Melville, NY
    Current Employee - Advanced Support Representative in Melville, NY

    I have been working at Cablevision Systems full-time (more than 3 years)

    Pros

    Hours, Pay, Benefits, Free Cable/phone/internet, Ability to advance quickly. Fun environment, always running an event for the staff during their shift.

    Cons

    It's a call center, and you have to have it in you to stay attached to your desk some days 4-5 hours straight depending on call volume.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Worked as a contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cablevision Systems

    Pros

    Good Pay, Flexible Hours, reasonable expectations

    Cons

    Very disconnected as contractor, Low chances of retention past contract

    Recommends
    Positive Outlook
    Approves of CEO

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