Caesars Entertainment

  www.caesars.com
  www.caesars.com

Caesars Entertainment Reviews

Updated December 9, 2014
Updated December 9, 2014
394 Reviews
2.9
394 Reviews
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Caesars Entertainment President & CEO Gary Loveman
Gary Loveman
110 Ratings

Review Highlights

Pros
  • Good benefits overall and generally hard working people that want to learn and do well (in 17 reviews)

  • Great team, great benefits, a lot of entertainment (in 15 reviews)


Cons
  • This is not the area to work in if you desire a work/life balance (in 18 reviews)

  • Work you VERY long hours and you will NEVER get any appreciation or a thank you in return (in 17 reviews)

More Highlights

90 Employee Reviews Back to all reviews

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  1.  

    The Worst Jon Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Total Rewards Representative in Baltimore, MD
    Current Employee - Total Rewards Representative in Baltimore, MD

    I have been working at Caesars Entertainment full-time (less than an year)

    Pros

    Love My Co-Workers; Love my Co-Workers- Oh yeah I love my Co-Workers

    Cons

    I feel like they sold us a dream when we 1st got there; the scheduling sucked ; the pay sucks and the mangers are lazy

    Advice to ManagementAdvice

    The promotions & Promotions Team Suck !!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    A company this large, and this location is run like management has no experience at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Table Games Dealer in Cleveland, OH
    Current Employee - Table Games Dealer in Cleveland, OH

    I have been working at Caesars Entertainment full-time (more than 3 years)

    Pros

    Benefits with HRA and FSA choices, Life Insurance, ST and LT Disability, Vision, and Dental to mention a few of the healthcare options. Wellness Program with screenings and online support, which if performed correctly and set standards are fulfilled, cash incentives are allocated.

    Cons

    Company seems poorly run; all the way from the lowest dept. managers up to the CEO at this location. Lack of communication within departments, minimal wage increase for the area, and lack of honesty/trust between mgt. and employees. Employees are treated as 'just a number'; with a high rate of turnover in staffing.

    Advice to ManagementAdvice

    Programs state -Promotions from Within, but rarely seen. While still a large scale company, employees desire more individual respect, more leniency when family situations arise; and, better communication with employees when implementing new programs or new department protocols.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Great working environment until different management got on board.

    Current Employee - Server in Las Vegas, NV
    Current Employee - Server in Las Vegas, NV

    I have been working at Caesars Entertainment full-time (less than an year)

    Pros

    employees rock, Giada rocks, the foods good, restaurant looks great. not much to say about anything else

    Cons

    most management do not recognize you for hard work, but how close you are to them

    Advice to ManagementAdvice

    favoritism shouldn't be a factor

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  5.  

    I enjoy the people I work with and those I meet every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Table Games Supervisor in Hammond, IN
    Current Employee - Table Games Supervisor in Hammond, IN

    I have been working at Caesars Entertainment full-time (more than 10 years)

    Pros

    If you like crazy chaos then this is for you.

    Cons

    They emphasize customer service and how important it is but then have you watch a section with 6 plus tables and expect you yo shine. More like buried and running in around the podiums.

    Advice to ManagementAdvice

    Take care of those that work hard that care about their job as soon as they step onto the floor. Be realistic about how much a supervisor can handle when focusing on customer service.

    Disapproves of CEO
  6. 6 people found this helpful  

    Analytics: Long Hours And Boring Day To Day Tasks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst, Enterprise Analytics
    Former Employee - Analyst, Enterprise Analytics

    I worked at Caesars Entertainment full-time (less than an year)

    Pros

    To be quite fair, Caesar's is in the middle of the worst revenue declines in company history, so budgets are TIGHT, so I did appreciate the free meals at the cafeteria and a fairly cheap PPO plan.

    I learned (and now appreciate) the soft skills that are a must when working in the business world. I also had a chance to learn business terms that every analyst should know but never had the opportunity to learn in university (YTD, MoM, EOW, etc.). My Power Point and Excel skills are now superb from dealing with it on a daily basis.

    The company has a great culture (despite having many disgruntled employees) that encourage team outings, group volunteerism, and corporate intramural sports.

    Cons

    As stated earlier, Caesar's revenues are dropping YoY (as a consequence of not investing in Macau, which IRONICALLY was based in part on horrible predictions from our analytics department). Because of this, pay is low, raises/bonuses are stunted, and 401(k) plans do not encourage lengthy tenures.

    As for the intangibles, work/life balance is non-existent. My former supervisor works 14hr days (including weekends) and is in constant communication with his/her director til 12am on most weekdays. This is due to the TRUE bosses (40 operating hotel general managers, CMO, CFO, CAO, etc.) demanding hundreds of reports that are usually redundant and cost hours to make. Their appetite for these reports stems from wanting to to look at the numbers in any possible way that makes it palatable to the share-holders. A former manager of mine once told me that I needed to stay til 6pm (despite coming in at 7am) because it would look bad on my review for promotions and raises.

    Politics are rampant (as usual for a large company) and can be felt down to the analyst I level. In many occasions, the department will hire from outside to try and avoid playing favorites for promotions, but it merely comes off as weak and disloyal.

    Advice to ManagementAdvice

    ADVICE TO PERSPECTIVE CANDIDATE

    The department is divided into 9 subgroups:
    Finance
    On property
    Marketing
    Food And Beverage
    Gambling Products(Gaming)
    Business Intelligence
    Ad-hoc Data Logistics
    Advanced Analytics
    Hotel Revenue Management

    Best Department: Advanced Analytics or Business Intelligence
    This is because these departments do the most interesting work, allow one to use cutting edge software (Hadoop, SQL, SAS, R, Python...) on a daily basis, and has a fairly descent work life balance.

    Worst Department: On Property or Food And Beverage
    This is because the the work is repetitive and unimportant. The only skill one will use in these departments is excel and thus will set someone up for a career as another excel-jockey.

    Best Work/Life Balance: Marketing
    While marketing is a large department and may not be true for every position, the general consensus is that the work is not as frustrating as other departments and allows for the use of important skills (SAS, SQL). Furthermore, the department has fewer 10+ hour days.

    Worst Work/Life Balance: Finance, Hotel Revenue Management or Gambling Products
    While these departments allow for meaningful/import work and great exposure to high-level projects, they are without a doubt the worst in work/life balance with most people working 10+ hour days and weekends.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Harrah's Casino was once a great company to work for but within the last five years it became a NIGHTMARE!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cage Cashier in New Orleans, LA
    Former Employee - Cage Cashier in New Orleans, LA

    I worked at Caesars Entertainment full-time (more than 10 years)

    Pros

    Steady employment-while it last.
    Good benefits

    Cons

    management shows favoritism and aren't trustworthy
    its impossible to take time off
    no recognition
    the employees are treated like machines

    Advice to ManagementAdvice

    Every department in the casino needs new upper management in order to see improvement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Exciting industry, Not a great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Marketing
    Current Employee - Director of Marketing

    I have been working at Caesars Entertainment full-time (more than 5 years)

    Pros

    The best things about working at Caesars Entertainment is working for the largest gaming company in the world. With this comes great connectivity, the largest data base of casino customers, and a variety of resort products owned under the Caesars Entertainment Brands.

    Cons

    The company has restructured multiple times in the last few years, leaving the work force thin, overworked, under appreciated, and constantly in fear of your job security. Instead of the company leading as an innovator and industry leader, the company opperates in a "knee-jerk" reactive invironment that constantly puts the employees as the casualty.

    Advice to ManagementAdvice

    Stop reporting up...and lead your teams. The trickle down efffect of a nervous employee is a nervous customer and a loss of revenue.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    I worked there for 9yrs; if it wasn't for the constant change in the dept & mgnt I would have stayed longer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Las Vegas, NV
    Former Employee - Financial Analyst in Las Vegas, NV

    I worked at Caesars Entertainment full-time (more than 8 years)

    Pros

    Good for a start up job, you do meet alot of people, good networking. If you happen to get a great manager then stay.

    Cons

    Benefits are expensive for non-union employees, mgrs need better extensive training (they don't last very long). Company is too busy robbing peter to pay paul, no raises for employees, long hours, work overload, no time for your own vacation because there is no one to cover for you.

    Advice to ManagementAdvice

    Acknowledge those who really deserve it. Train your managers and really listen to employee complaints. Mgrs have a bad habit of throwing good employees under the bus for their benefit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    unless you dont have an option

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cage Supervisor in Atlantic City, NJ
    Current Employee - Cage Supervisor in Atlantic City, NJ

    I have been working at Caesars Entertainment full-time (more than an year)

    Pros

    other than benefits/retirement options.. none at all! and thats good if you are planning to work there for a long time

    Cons

    workload.. staffing issues.. and mainly the way caesars runs and treats its employees! your work weekends and on holidays..

    Advice to ManagementAdvice

    TREAT YOUR EMPLOYEES! BETTER!!!! GET RID OF spotlights and all that crap!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Really went downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV

    I have been working at Caesars Entertainment full-time (more than 5 years)

    Pros

    A good place to learn about the gaming industry and meet industry execs

    Cons

    A very frustrating place to work in terms of lack of communication from senior management team and a real lack of leadership. Benefits have declined drastically over the years from healthcare, to 401K match (or lack thereof), even employee dining room options. Terribly low morale throughout. Workloads have gone up while staffing has gone down. Communication coming from HR shows that they really don't know how to speak to the corporate team in terms of demonstrating a vision for success or showing they appreciate employees.

    Doesn't Recommend
    Negative Outlook

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