California Casualty Reviews

Updated March 25, 2015
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24 Reviews
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Carl (Beau) Brown
34 Ratings

24 Employee Reviews

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  1. Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outbound Sales Representative in Colorado Springs, CO
    Current Employee - Outbound Sales Representative in Colorado Springs, CO

    I have been working at California Casualty full-time (more than 3 years)

    Pros

    The leadership and training with this company are unlike any other I have worked for. The management team is absolutely fantastic and work with they work with your personal schedule and professional schedule. The CEO of the company not only comes to say hi but knows us all by first name, a true family owned business that employees have pride in.

    Cons

    Some late nights and weekends, but that's where the potential for money is!

    Advice to ManagementAdvice

    Keep doing what you're doing, I have never been happier wiht a job.

    Recommends
    Positive Outlook
  2. 1 person found this helpful

    Proven to not be your typical call center - time and time again!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Team Manager in Colorado Springs, CO
    Current Employee - Customer Service Team Manager in Colorado Springs, CO

    I have been working at California Casualty full-time (more than 3 years)

    Pros

    Work/life balance is a hot topic now amongst the workforce. This is just one of the advantages of working for Cal Cas. The work week is 37.5 hours and we are closed most major Holidays. There are lots of tenured employees; the average tenure of a customer service representative is a little over 15 years. To some, this may be seen as a limit of growth opportunity. However, as long as you have a solid development plan in place and a good foundation; when an opportunity becomes available you can secure it as long as you don't let it pass you by. There is truly a family atmosphere amongst everyone; we all care for one another on a professional and personal level! Our customer base is also one built amongst professionals so that leads to a better customer experience for all!

    If you are looking for a positive, significant & rewarding change in your career life - then check out Cal Cas! This will be the best decision of your professional path and growth!

    Cons

    I do not have any!

    Advice to ManagementAdvice

    Let's open an office on the East Coast!!!

    Recommends
    Positive Outlook
    Approves of CEO

    California Casualty Response

    Oct 29, 2014Executive Vice President Sales, Marketing & Service

    Thank you very much for taking the time to write such a complimentary review of California Casualty! We appreciate you and value our employees as much as our customers, so it’s nice to hear that you ... More

  3. 2 people found this helpful

    Amazing company!

    Current Employee - Inbound Sales Representative in Colorado Springs, CO
    Current Employee - Inbound Sales Representative in Colorado Springs, CO

    I have been working at California Casualty full-time (more than 3 years)

    Pros

    I have never worked for a company where the CEO walks around and speaks to EVERY employee and remembers them by name! My direct manager coaches me daily and is always full of positive feedback. The atmosphere is so warm and it's as if we are all a family! This is a job I wish I would of landed years ago!!!

    Cons

    I honestly have no cons

    Advice to ManagementAdvice

    Keep doing what you are doing! Everyone learns at different levels and keep that in mind when you are coaching.
    Thank you!

    Recommends
    Approves of CEO

    California Casualty Response

    Sep 30, 2014Assistant Vice President, Staffing Manager

    Thank you for the kind words. As a family-owned company with a rich and long history of world-class customer service, we realize it’s our people who make the difference. Our employees are at the ... More

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  5. 3 people found this helpful

    California Casualty really cares..... That's why I love working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outbound Sales in Colorado Springs, CO
    Current Employee - Outbound Sales in Colorado Springs, CO

    I have been working at California Casualty full-time (more than 3 years)

    Pros

    I’ve worked at California Casualty for 3 years. One of the things I just love about working here is they really care about you. The management takes a personal interest in all of us and they are always showing us how much we are appreciated. That is such a rare find in a company today. The CEO, Beau Brown, regularly comes to our facility and personally takes the time to talk to everyone individually. It’s that kind of personal touch they show every single day that makes it a special place to work. They have assembled an amazing group of people that truly care about this company and our customers, myself being one of them.

    Cons

    The only con I could come up with is that we are a little behind the times as far as technology goes. They have made huge strides in that since I started but we still have a long ways to go.

    Advice to ManagementAdvice

    My manager is amazing but they all work very hard to help you in every way possible. My manager is Victor Vola and anyone who has the opportunity to work for him is very fortunate. My advice is keep up the great work and thank you for all you do!

    Recommends
    Positive Outlook
    Approves of CEO

    California Casualty Response

    Sep 25, 2014Assistant Vice President, Sales Manager

    One of the main reasons for California Casualty’s success is the employees! We can’t accomplish what we do every day without them-we invest in our teams and love seeing them reach their full ... More

  6. 2 people found this helpful

    Value based company that knows how to put their values in to action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Colorado Springs, CO
    Former Employee - Customer Service Representative in Colorado Springs, CO

    I worked at California Casualty full-time (more than 5 years)

    Pros

    Amazing company to have worked for. I am so impressed at leadership and their ability to put their values in to action!

    Cons

    Supervisor was in a Cubicle, so if there was anything negative to talk about you had to go to a room, so you always knew if the conversation was going to be negative.

    Recommends
    Positive Outlook
    Approves of CEO

    California Casualty Response

    Aug 28, 2014CEO

    Thank you very much for your comment about California Casualty's leadership team putting our values into action. I credit our HR Department for revitalizing the California Casualty Code, written in ... More

  7. I love working there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in San Mateo, CA
    Current Employee - Human Resources in San Mateo, CA

    I have been working at California Casualty full-time (more than 10 years)

    Pros

    The people I work with are the best group of people. The Company cares about it's employees and that's the kind of culture we have at CCMC. The work-life balance and flexibility are outstanding.

    Cons

    Technology is not cutting edge -- it is after all an insurance company. The ability to move up in the organization is more limited as we are not a large organization and those opportunities do not present themselves very often.

    Advice to ManagementAdvice

    It would be great to have the ability to telecommute on a regular basis.

    Recommends
    Neutral Outlook
    Approves of CEO

    California Casualty Response

    Sep 5, 2014Executive Vice President Sales, Marketing & Service

    Thank you for sharing this feedback! We appreciate when highly valued employees like yourself, enjoy our work environment and culture. We strive to create an atmosphere where each individual is ... More

  8. 1 person found this helpful

    It has been an amazing ride!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO

    I have been working at California Casualty full-time (more than 10 years)

    Pros

    I've worked at California Casualty for 14 years and it has been a great experience. No company is perfect, but what I can say is that the company really cares about its customers AND employees. There is a lot of tenure in the organization with many employees working here 20+ years. The executives are great. Most know and interact with employees regularly. The Chairman and CEO, Beau Brown, literally knows everyone here by name. Seriously, where are you going to find that at another company? This truly is a family and I'm proud to be a part of it.

    Cons

    Because we are a small company, promotional opportunities are slim. However, the company does try to find ways to grow you in your position with challenging assignments, projects, etc. Also, we tend to try and fix our IT systems internally, because they were created internally. I think we could do better, by improving our technology with something we didn't create ourselves.

    Advice to ManagementAdvice

    Continue to communicate with the employees about the company vision and strategy. I love hearing how we all contribute to the bottom line.

    Recommends
    Positive Outlook
    Approves of CEO

    California Casualty Response

    Jun 23, 2014CEO

    Thank you for sharing your thoughts about California Casualty being a company that is truly a family and really cares about our employees. We are fortunate to have employees like you who have been ... More

  9. This job was an answer to my prayers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Glendale, AZ
    Current Employee - Customer Service Representative in Glendale, AZ

    I have been working at California Casualty full-time (more than a year)

    Pros

    I honestly feel like the company cares about me, as an individual. My manager is so very helpful, and focuses on the positive. The customers are amazing, and so friendly. My co-workers are like family. I do not feel on edge here, and for the first time in years, I actually look forward to going to work.

    Cons

    I honestly do not have any cons to list.

    Advice to ManagementAdvice

    Keep doing what you are doing, because you have a lot of happy employees!

    Recommends
    Positive Outlook
    Approves of CEO

    California Casualty Response

    Jul 17, 2014Executive Vice President Sales, Marketing & Service

    Thank you for sharing such great feedback regarding your experiences at California Casualty! We strive to create a workplace where individuals love what they do and who they serve, and we are glad ... More

  10. Great Company to work for! Family owned feel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Manager
    Current Employee - Team Manager

    I have been working at California Casualty full-time

    Pros

    California Casualty spends a lot of time focused on the employees. It's a fun work environment focused on the helping you meet your career goals. Customer service is very focused on the overall customer experience.

    Cons

    Nothing to say about this right now. Very happy here.

    Recommends
    Positive Outlook
    Approves of CEO

    California Casualty Response

    Jul 18, 2014Assistant Vice President, Staffing Manager

    We are very proud of the training and development opportunities available to our employees. They are crucial to our success, and the fun, yet professional work environment is a big reason so many ... More

  11. 2 people found this helpful

    California Casualty is a great place to work - It is solidand rich in history; The best managers on the planet are here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - N/A in Colorado Springs, CO
    Current Employee - N/A in Colorado Springs, CO

    I have been working at California Casualty full-time (more than 10 years)

    Pros

    Upbeat, enthusiastic environment. People enjoy working here and it is evident as you meet the individual employees - smiling, happy, and still work hard daily to achieve goals. Great management that are friendly, caring and want you to succeed to be the best you can be. The customers are public servants and that makes every customer contact a much higher quality than those who work with the general public.

    Cons

    There are no Cons - I love everyting about it.

    Advice to ManagementAdvice

    Keep on being positive and remain to be the awesome managers you are. I have never seen a company that employes managers that are so caring and approachable and want to be there for you. They are one of the main reason California Casulity's employees remain to be extremlely tenured, from 10 to 20 to 30 and even 40 years, they have stayed with the company! And the management team has a lot to do with that!

    Recommends
    Positive Outlook
    Approves of CEO

    California Casualty Response

    Jun 5, 2014Vice President - Employee Relations

    Thank you for sharing your thoughts! We are happy to hear that you appreciate the culture and environment at California Casualty. Our goal is to provide a fun, yet focused workplace, so we can ... More

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