California Casualty Reviews

Updated July 16, 2015
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5.0
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Carl (Beau) Brown
25 Ratings

Pros
  • Work/life balance is a hot topic now amongst the workforce (in 5 reviews)

  • Family owned, employees are treated with respect and valued, great work environment (in 5 reviews)

Cons
  • There are no Cons - I love everyting about it (in 3 reviews)

More Pros and Cons

30 Employee Reviews

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  1. Helpful (1)

    Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO

    I have been working at California Casualty full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I enjoy working for a family-owned business. I can make a difference here, whereas at a large public organization, you are just a number.

    Cons

    There are some trade-off working for a smaller company. We may not have the biggest and best of everything, but that's OK. We have the essentials.

    Advice to Management

    Continue to be engaged with employees.

    California Casualty Response

    Jul 16, 2015 – CEO

    Thank you for your advice to management about continuing to be engaged with employees. That is great advice. You have my commitment to remain engaged with our awesome employees, and I know our entire ... More


  2. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO

    I have been working at California Casualty

    Pros

    I have worked for California Casualty for many years. Seen many "ups" and a few "downs" as any company experiences over the course of several decades. This Enterprise has a palpable heartbeat and a great compassion and care for the customers it serves and for the fellow employees who work here. The front line sales employees overall demonstrate a refreshing commitment to the members/customers on a daily basis. They also help each other out even though their is friendly competition amongst each other. Management does their best to support and nurture them, and abide by the Code which was established back in 1965. I feel that each member of the management team has their employees best interest in their respective hearts. There is a lot of teamwork and care between all the employees in Sales- which helps our tenure and experience level in an environment (sales in general) that normally has higher turnover. The intimate private family owned company environment is refreshing as well. You are not a number here... you truly can and do make a difference to the overall results of the Enterprise.

    Cons

    Our IT support is stretched and challenged by systems that are in the process of being modernized and updated. For a relatively smaller company, this can be a huge challenge and the updates sometimes seem to come rather slowly.

    California Casualty Response

    Jul 25, 2015 – CEO

    Yes. Any company that is around long enough will have its "ups" and "downs", as you state. Your comment about California Casualty having a "palpable heartbeat" and "compassion and care" for our ... More


  3. Love CalCas!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Glendale, AZ
    Current Employee - Customer Service Representative in Glendale, AZ

    I have been working at California Casualty full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    California Casualty offers us a great environment to work in, company is very professional yet casual and comfortable.. Management is family oriented, caring and welcome suggestions, listen and make changes that help the flow of business when possible. Pay is great, hours for FT great and lots of snacks a little spiffs make it fun. I've worked here over 3 years and can't say enough wonderful things about the management team and CalCas!

    Cons

    Been waiting to go part time for over 3 years and No part time positions in the Customer Service Department offered. Not too many choices with Medical Insurance Plans/high deductibles. .

    Advice to Management

    Would like to see more options with time off. Either part-time positions 30 hours with benefits and or/just offering employees full time schedules with option of buying extra weeks without pay would be good too!

    California Casualty Response

    Jun 24, 2015 – Assistant Vice President, Service Manager

    Thank you for the positive feedback regarding your employment with California Casualty. We are glad to hear you enjoy the professional work environment, support from your managers, and the pay. We ... More


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  5. Intern Review!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - IT Intern in San Mateo, CA
    Former Intern - IT Intern in San Mateo, CA

    I worked at California Casualty as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I worked in the IT department Great people to be around and really close knit team. I was a college intern and enjoyed learning about the IT department and what it's actually like in the real world. It was really great

    Cons

    There wasn't too much structure in my role but that's only because I was one of the first interns. Overall it was a great experience.

    Advice to Management

    Keep inviting interns in, you learn so much more in a real work environment then in the classroom and us interns provide a lot of value to you as well!

    California Casualty Response

    May 22, 2015 – Assistant Vice President, Staffing Manager

    Thank you for your kind words and sharing your experience. We wish you the best of luck in your future endeavors and appreciate your contributions to the organization.


  6. Field Marketing Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Marketing Manager
    Current Employee - Field Marketing Manager

    I have been working at California Casualty full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    California casualty is a great company to work for. Strong support from management. They respect and value employees and policy holders. It's a privilege to work with people who serve our communities.

    Cons

    I can not think of any cons.

    California Casualty Response

    May 5, 2015 – Assistant Vice President, Group Marketing Regional Manager

    We’re so glad to hear that you enjoy working at California Casualty! We strive to create a challenging and rewarding work environment by investing in our greatest asset (that’s you!). We greatly ... More


  7. Great company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO

    I have been working at California Casualty full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a wonderful company that is dedicated to its customers, employees, and bottom line (in that order). The most important aspect of business at CalCas is to treat the customer (insured) with honesty and respect. Employees are treated like family at California Casualty. An employees' safety is paramount. California Casualty knows and lives the philosophy, "if you take care of others, they will in return, take care of you". It is one thing to hear a company "talk" about putting customers and employees first; it is another thing to experience the words put into action. Existing employees are excited to welcome new hires and offer help at every turn. The work environment feels inclusive and optimistic. I can't say enough great things about California Casualty!

    Cons

    Honestly, none that I can think of.......I've been working here about 5 months so far.

    Advice to Management

    You are doing a great job.

    California Casualty Response

    Apr 22, 2015 – CEO

    Thank you for highlighting California Casualty's focus on its customers and employees. Like you, I truly feel that our employees treat customers with honesty and respect. I am pleased to hear that ... More


  8. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outbound Sales Representative in Colorado Springs, CO
    Current Employee - Outbound Sales Representative in Colorado Springs, CO

    I have been working at California Casualty full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The leadership and training with this company are unlike any other I have worked for. The management team is absolutely fantastic and work with they work with your personal schedule and professional schedule. The CEO of the company not only comes to say hi but knows us all by first name, a true family owned business that employees have pride in.

    Cons

    Some late nights and weekends, but that's where the potential for money is!

    Advice to Management

    Keep doing what you're doing, I have never been happier wiht a job.

    California Casualty Response

    Mar 30, 2015 – Executive Vice President Sales, Marketing & Service

    Thanks for sharing this great feedback! We couldn’t be happier to hear that you enjoy our work environment and culture. It is always our goal to ensure that our highly valued employees like ... More


  9. Helpful (2)

    Proven to not be your typical call center - time and time again!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Team Manager in Colorado Springs, CO
    Current Employee - Customer Service Team Manager in Colorado Springs, CO

    I have been working at California Casualty full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work/life balance is a hot topic now amongst the workforce. This is just one of the advantages of working for Cal Cas. The work week is 37.5 hours and we are closed most major Holidays. There are lots of tenured employees; the average tenure of a customer service representative is a little over 15 years. To some, this may be seen as a limit of growth opportunity. However, as long as you have a solid development plan in place and a good foundation; when an opportunity becomes available you can secure it as long as you don't let it pass you by. There is truly a family atmosphere amongst everyone; we all care for one another on a professional and personal level! Our customer base is also one built amongst professionals so that leads to a better customer experience for all! If you are looking for a positive, significant & rewarding change in your career life - then check out Cal Cas! This will be the best decision of your professional path and growth!

    Cons

    I do not have any!

    Advice to Management

    Let's open an office on the East Coast!!!

    California Casualty Response

    Oct 29, 2014 – Executive Vice President Sales, Marketing & Service

    Thank you very much for taking the time to write such a complimentary review of California Casualty! We appreciate you and value our employees as much as our customers, so it’s nice to hear that you ... More


  10. Helpful (2)

    Amazing company!

    Current Employee - Inbound Sales Representative in Colorado Springs, CO
    Current Employee - Inbound Sales Representative in Colorado Springs, CO

    I have been working at California Casualty full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    I have never worked for a company where the CEO walks around and speaks to EVERY employee and remembers them by name! My direct manager coaches me daily and is always full of positive feedback. The atmosphere is so warm and it's as if we are all a family! This is a job I wish I would of landed years ago!!!

    Cons

    I honestly have no cons

    Advice to Management

    Keep doing what you are doing! Everyone learns at different levels and keep that in mind when you are coaching. Thank you!

    California Casualty Response

    Sep 30, 2014 – Assistant Vice President, Staffing Manager

    Thank you for the kind words. As a family-owned company with a rich and long history of world-class customer service, we realize it’s our people who make the difference. Our employees are at the ... More


  11. Helpful (4)

    California Casualty really cares..... That's why I love working here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outbound Sales in Colorado Springs, CO
    Current Employee - Outbound Sales in Colorado Springs, CO

    I have been working at California Casualty full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I’ve worked at California Casualty for 3 years. One of the things I just love about working here is they really care about you. The management takes a personal interest in all of us and they are always showing us how much we are appreciated. That is such a rare find in a company today. The CEO, Beau Brown, regularly comes to our facility and personally takes the time to talk to everyone individually. It’s that kind of personal touch they show every single day that makes it a special place to work. They have assembled an amazing group of people that truly care about this company and our customers, myself being one of them.

    Cons

    The only con I could come up with is that we are a little behind the times as far as technology goes. They have made huge strides in that since I started but we still have a long ways to go.

    Advice to Management

    My manager is amazing but they all work very hard to help you in every way possible. My manager is Victor Vola and anyone who has the opportunity to work for him is very fortunate. My advice is keep up the great work and thank you for all you do!

    California Casualty Response

    Sep 25, 2014 – Assistant Vice President, Sales Manager

    One of the main reasons for California Casualty’s success is the employees! We can’t accomplish what we do every day without them-we invest in our teams and love seeing them reach their full ... More



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