Canada Revenue Agency
3.7 of 5 65 reviews
www.cra-arc.gc.ca Ottawa, Canada 5000+ Employees

Canada Revenue Agency Reviews

Canada Revenue Agency – Canada – “cra”

All Employees Current Employees Only

3.7 65 reviews

                             

100% Approve of the CEO

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Kerry-Lynne D. Findlay

(1 ratings)

76% of employees recommend this company to a friend
5 Employee Reviews Back to all reviews
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  • Culture & Values
         
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  • No Opinion of CEO

 

Born to be mild

IT Specialist (Current Employee)
Ottawa, ON (Canada)

I have been working at Canada Revenue Agency full-time for more than 10 years

ProsFamily friendly
Various work locations
Opportunities for various positions in one's chosen field
Educational credentials are flexible

ConsUniversity graduates are typically shunned by a blue-collar unionized culture
Management, especially the middle layer is very complacent -- really lacks vision
Team leaders in IT are not qualified to manager technical staff. Chosen based on non-technical criteria.

Advice to Senior ManagementGently push out the deadwood in middle management

No, I would not recommend this company to a friend

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Could be better

Collections Assistant (Current Employee)
Toronto, ON (Canada)

I have been working at Canada Revenue Agency full-time for more than a year

ProsCan't take your work home with you.

ConsThe main problem is that there is very little room for advancement.

Advice to Senior ManagementStop passing the buck, and take responsibility.

No, I would not recommend this company to a friend

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Nice place for a first job

Anonymous Employee (Current Employee)

I have been working at Canada Revenue Agency

ProsThis is a nice place if you are just starting your career. Some good processes are in place.

ConsThere is too much bureaucracy. There is not much room for moving up. This is not a progressive environment. Innovation and new ideas are not encouraged.

Advice to Senior ManagementOffer more opportunities for employee leadership development.

No, I would not recommend this company to a friend

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Ok

Manager (Current Employee)
Ottawa, ON (Canada)

I have been working at Canada Revenue Agency

ProsOver all it's not a bad place to work if you can stay away from dealing with upper management and ignore the political side of it, and I don't mean office politics, I mean as in government. It can be tough trying to forget that you're also a taxpayer.

ConsThere is too much emphasis on promoting to meet the political goals of the gov't as opposed to the public recieving the service. (ie. promoting based on language)

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
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Beware if you are a Student

Anonymous Employee (Current Employee)

I have been working at Canada Revenue Agency

Prosgood pay, good hours, etc. all the reasons for working in the Government

ConsIf you are a student and need time off to take an exam or to study even if you fill in all the forms the payroll system doesn't catch any changes from your 'regular' hours so you will get a bill from the CRA once you stop working there. Senior management has known about this problem and won't fix it. So beware of the CRA if you are a student. Save your money because you will probably have to pay something back if you took any time off to write exams or to study. They won't fix this problem. They just stick their heads in the sand and pretend it doesn't exist.

Advice to Senior ManagementFix your problems with your payroll systems. It isn't fair to students who get dinged for a problem of overpayment which they have know way of knowing exists, but you certainly know of this problem.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Canada Revenue Agency reviews and ratings — including employee satisfaction and approval rating for Canada Revenue Agency CEO Kerry-Lynne D. Findlay. All 5 reviews posted anonymously by Canada Revenue Agency employees.