Canada Revenue Agency Reviews

Updated August 23, 2015
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3.0
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Kerry-Lynne D. Findlay
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Pros
  • Very flexible scheduling allowing for work-life balance (in 18 reviews)

  • Great benefits and the opportunity to use "banked" hours to take every other Friday off which is great during the summer time (in 9 reviews)

Cons
  • makes you wonder if you'd have better in the private sector (in 3 reviews)

  • Hard to move up to management positions (in 2 reviews)

More Pros and Cons

28 Employee Reviews

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  1. international Auditor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - International Tax Auditor in Vancouver, BC (Canada)
    Current Employee - International Tax Auditor in Vancouver, BC (Canada)

    I have been working at Canada Revenue Agency (More than 8 years)

    Pros

    Good work life balance Generally not required to work beyond scheduled hours Broad tax experience Good defined benefit pension

    Cons

    Petty management politics, excessive bureaucratic controls

    Advice to Management

    Young intelligent professionals need less control and more opportunity to learn and take chances. The entire organization could benefit from less bureaucracy.


  2. Repetitive Tasks but Solid Work-Life Balance

    • Work/Life Balance
    • Comp & Benefits
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Canada Revenue Agency as a contractor

    Pros

    Excellent documentation and the team members were willing to help. Good work-life balance. People come in on time and go home on time.

    Cons

    The job was very repetitive. Learned a great deal in the first few months but then felt stagnant.

    Advice to Management

    Encourage more creative thinking and have a better way of capturing good ideas.


  3. Senior Accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Learn tons, great environment and helpful staff

    Cons

    Lots of work and tight deadlines, Management needs to be more technical

    Advice to Management

    More technical to help train staff


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Canada Revenue Agency full-time

    Pros

    Great work life balance, good benefits, flexible hours

    Cons

    Slow movement, lack of challenge, less marketable

    Advice to Management

    create more opportunities for employees to advance in their career


  6. Helpful (1)

    Director BI & Risk Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BUSINESS TRANSFORMATION ARCHITECT in Ottawa, ON (Canada)
    Former Employee - BUSINESS TRANSFORMATION ARCHITECT in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Canada Revenue Agency (More than 8 years)

    Pros

    Dynamic, fast pace environment and results oriented

    Cons

    Long hours, demanding, long memory for faults, short for successes.

    Advice to Management

    Listen to staff


  7. Relaxed workplace, lax deadlines

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    A very relaxed and slowpaced work experience. Results are expected, but there are no clearcut deadlines on when things need to be completed by.

    Cons

    Low opportunity for growth and movement within the organization. A deskjob with very few perks or amenities for personal time or relaxation


  8. Are you sure you want to work here?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good work-life balance. Family related leave.

    Cons

    Incompetent Management, wrong people in the job.

    Advice to Management

    Get your head out of the ground and deal with the incompetence.


  9. Challenging in all the wrong ways.

    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Tax Auditor in Ottawa, ON (Canada)
    Former Employee - Tax Auditor in Ottawa, ON (Canada)
    Neutral Outlook
    No opinion of CEO

    I worked at Canada Revenue Agency full-time (More than 5 years)

    Pros

    Good benefits (although this is changing); flexible schedule; lots of room to work your way up quickly.

    Cons

    Government office environments are very different than the private sector, this can be a difficult adjustment. Cost cutting and lack of direction make it a highly unproductive environment. The pay is decent, but in recent years the private sector has caught up.

    Advice to Management

    Figure out goals before adding resources.


  10. Good Learning Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Taxpayer Services Agent in Kitchener, ON (Canada)
    Former Intern - Taxpayer Services Agent in Kitchener, ON (Canada)
    Neutral Outlook
    No opinion of CEO

    I worked at Canada Revenue Agency as an intern (Less than a year)

    Pros

    Great benefits and the opportunity to use "banked" hours to take every other Friday off which is great during the summer time. Very good work life balance which can be very suitable to parents (opportunity to work early and get off early).

    Cons

    Lack of drive in the office as in common in the public sector. The office closes at 5 PM and you HAVE to leave. Work can be mundane and there is too much focus on the quantity vs. the quality of work.

    Advice to Management

    Provide more attractive compensation to have industry leaders in important roles. Increase the amount of training.


  11. Helpful (1)

    Respectful environment with great management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Taxpayer Services Agent in Toronto, ON (Canada)
    Current Contractor - Taxpayer Services Agent in Toronto, ON (Canada)
    Recommends

    I have been working at Canada Revenue Agency as a contractor (More than a year)

    Pros

    Everyone is respectful to one an other and honest. We are all encouraged to resolves inter-staff confrontation as adults, which really contributes well to the friendly environment. Great training. Once you leave work, you leave work! Benefits are OK too. I definitively recommend this to my hard working friends!

    Cons

    It can get repetitive, as we are asked the same questions multiple times during the week. But it's a call center, so there isn't much flexibility on your in/out/breaks time. It's a perpetual contract job. You are never sure if/when you will get to sign your next contract.



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